TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBO TAX REVIEW TURBO TAX HELPED GET MY EXTENSION TAXES RETURN FILED.
Date published: 2022-09-16
Rated 3 out of 5 by from Love it, BUT you have kept an error SINCE MARCH I have used TurboTax since the earliest years. This year when I tried to submit my CA 100S form back in March, it would not file my state return electronically. It kept telling me the (correct) DCN--the one that was used to SUCCESSFULLY file my US return, was "too long," so my return was ineligible for e-filing. No matter what I did, I could not get past it. I was so confident you would fix the problem, I did not mail in my return. I have checked and checked, trying again. Tonight is the last night I can check. It STILL does not work! Now I will pay a fine for filing late. Thanks loads.
Date published: 2022-09-16
Rated 3 out of 5 by from Love and hate... Because of the ease of transferring previous data and easy current year entry, it literally took me 30 minutes to complete the return. It then took another excruciating 5 hours to try and balance something TurboTax told me was out of balance. I could not find anything out of balance and tried to Google answers and went through every form. I couldn't get anyone on the phone at TurboTax and I finally gave up. I could not efile because of it. I had to print and mail with that cost which was frustrating.
Date published: 2022-09-16
Rated 5 out of 5 by from turbo tax is good if there is more than 5 e files i like the turbo tax and I have good experience with it
Date published: 2022-09-16
Rated 5 out of 5 by from Turbo tax makes doing taxes relatively painless I am not happy with not being able to file my state return via efile. It does not mention any issue.....just that I cannot file this return electronically after i paid the $58 that is!!
Date published: 2022-09-16
Rated 2 out of 5 by from Not as simple as 2020 I'm not sure if it's the new tax code, or if TurboTax missed the mark. It was more complicated to use this year.
Date published: 2022-09-16
Rated 5 out of 5 by from Excellent Excellent service by Jack. Please assign Jack for our next year's tax returns.
Date published: 2022-09-16
Rated 5 out of 5 by from TURBO TAX IS ALWAYS GREAT They helped me a lot and very knowledgable and nice
Date published: 2022-09-16
Rated 5 out of 5 by from Turbo Tax Business Great products. I have used both business and personal editions for several years. MGY.
Date published: 2022-09-16
Rated 5 out of 5 by from My Review - Personal & SCorp Wonderful as always, BUT frustrating when transferred to INTUIT site to make payments for software and eFiling. The pages "crop" of the buttons at the bottom of information and payment pages!! Same problem for years!! )-: Workaround this year was to "float" the system tray at the bottom of computer window....sigh SRM SanTechCo
Date published: 2022-09-16
All TurboTax® Offerings Reviews - Page 19
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBO TAX REVIEW TURBO TAX HELPED GET MY EXTENSION TAXES RETURN FILED.
Date published: 2022-09-16
Rated 3 out of 5 by from Love it, BUT you have kept an error SINCE MARCH I have used TurboTax since the earliest years. This year when I tried to submit my CA 100S form back in March, it would not file my state return electronically. It kept telling me the (correct) DCN--the one that was used to SUCCESSFULLY file my US return, was "too long," so my return was ineligible for e-filing. No matter what I did, I could not get past it. I was so confident you would fix the problem, I did not mail in my return. I have checked and checked, trying again. Tonight is the last night I can check. It STILL does not work! Now I will pay a fine for filing late. Thanks loads.
Date published: 2022-09-16
Rated 3 out of 5 by from Love and hate... Because of the ease of transferring previous data and easy current year entry, it literally took me 30 minutes to complete the return. It then took another excruciating 5 hours to try and balance something TurboTax told me was out of balance. I could not find anything out of balance and tried to Google answers and went through every form. I couldn't get anyone on the phone at TurboTax and I finally gave up. I could not efile because of it. I had to print and mail with that cost which was frustrating.
Date published: 2022-09-16
Rated 5 out of 5 by from turbo tax is good if there is more than 5 e files i like the turbo tax and I have good experience with it
Date published: 2022-09-16
Rated 5 out of 5 by from Turbo tax makes doing taxes relatively painless I am not happy with not being able to file my state return via efile. It does not mention any issue.....just that I cannot file this return electronically after i paid the $58 that is!!
Date published: 2022-09-16
Rated 2 out of 5 by from Not as simple as 2020 I'm not sure if it's the new tax code, or if TurboTax missed the mark. It was more complicated to use this year.
Date published: 2022-09-16
Rated 5 out of 5 by from Excellent Excellent service by Jack. Please assign Jack for our next year's tax returns.
Date published: 2022-09-16
Rated 5 out of 5 by from TURBO TAX IS ALWAYS GREAT They helped me a lot and very knowledgable and nice
Date published: 2022-09-16
Rated 5 out of 5 by from Turbo Tax Business Great products. I have used both business and personal editions for several years. MGY.
Date published: 2022-09-16
Rated 5 out of 5 by from My Review - Personal & SCorp Wonderful as always, BUT frustrating when transferred to INTUIT site to make payments for software and eFiling. The pages "crop" of the buttons at the bottom of information and payment pages!! Same problem for years!! )-: Workaround this year was to "float" the system tray at the bottom of computer window....sigh SRM SanTechCo
Date published: 2022-09-16
All TurboTax® Offerings Reviews - Page 19