TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 3 out of 5 by from TurboTax low cost but not easy for difficult cases It is a simple and cost effective tool. However, it is weak when it comes to complex situations like selling an investment property. Computing accumulated depreciations and carry forward losses is not easy. The help desk was slow and not well informed. So, I went to a local tax preparation service and paid them to provide me guidance.
Date published: 2021-05-08
Rated 4 out of 5 by from walks you through I am wondering why my federal out of state income and losses didn't transfer to my state taxes on its own? I had to go back and look up the information. It loses a star for that.
Date published: 2021-05-08
Rated 5 out of 5 by from Turbo Tax was easy and super helpful Super easy to use. Cheaper than my previous experience with a CPA. Dave was excellent and very helpful. Totally recommend.
Date published: 2021-05-08
Rated 5 out of 5 by from Turbo Tax is easy to use Hello the software is easy to use and I accessed live chat and phone call twice - Arthur and Felicia were very helpful.
Date published: 2021-05-08
Rated 5 out of 5 by from Super easy to use Wow- taxes done in under 30 minutes- automatic downloads from W2 and mortgage. Very easy to use and painless
Date published: 2021-05-08
Rated 5 out of 5 by from TurboTax comes through again!! Simple and easy to navigate. Great job, TurboTax!!
Date published: 2021-05-08
Rated 5 out of 5 by from Awesome I used TurboTax Online for years and the last three I went with a tax preparation service because of major changes to out taxes. This year, we are back to filing with TurboTax
Date published: 2021-05-08
Rated 5 out of 5 by from Turbo Tax is Awesome! It saves me so much time, walks me through the hard questions and has information available for me to reference to ensrue I am calculating the correct expenses. I would have to pay about $1,000 to have someone do this for me.
Date published: 2021-05-08
Rated 5 out of 5 by from Great walk through the process. The guide walk through is excellent. I am accountant with many tax courses but am out of date. I don't think I could do an accurate return on my own.
Date published: 2021-05-08
Rated 3 out of 5 by from 82 pages printed out Turbo tax is great EXCEPT when I said to print it chugged out 82 pages including forms with no data and page after page of stock trades. There should be an option to skip all that. Also $25 to file my state return is ridiculous after paying a lot for the software. In previous years I printed it out and mailed it in.
Date published: 2021-05-08
All TurboTax® Offerings Reviews - Page 1800
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from TurboTax low cost but not easy for difficult cases It is a simple and cost effective tool. However, it is weak when it comes to complex situations like selling an investment property. Computing accumulated depreciations and carry forward losses is not easy. The help desk was slow and not well informed. So, I went to a local tax preparation service and paid them to provide me guidance.
Date published: 2021-05-08
Rated 4 out of 5 by from walks you through I am wondering why my federal out of state income and losses didn't transfer to my state taxes on its own? I had to go back and look up the information. It loses a star for that.
Date published: 2021-05-08
Rated 5 out of 5 by from Turbo Tax was easy and super helpful Super easy to use. Cheaper than my previous experience with a CPA. Dave was excellent and very helpful. Totally recommend.
Date published: 2021-05-08
Rated 5 out of 5 by from Turbo Tax is easy to use Hello the software is easy to use and I accessed live chat and phone call twice - Arthur and Felicia were very helpful.
Date published: 2021-05-08
Rated 5 out of 5 by from Super easy to use Wow- taxes done in under 30 minutes- automatic downloads from W2 and mortgage. Very easy to use and painless
Date published: 2021-05-08
Rated 5 out of 5 by from TurboTax comes through again!! Simple and easy to navigate. Great job, TurboTax!!
Date published: 2021-05-08
Rated 5 out of 5 by from Awesome I used TurboTax Online for years and the last three I went with a tax preparation service because of major changes to out taxes. This year, we are back to filing with TurboTax
Date published: 2021-05-08
Rated 5 out of 5 by from Turbo Tax is Awesome! It saves me so much time, walks me through the hard questions and has information available for me to reference to ensrue I am calculating the correct expenses. I would have to pay about $1,000 to have someone do this for me.
Date published: 2021-05-08
Rated 5 out of 5 by from Great walk through the process. The guide walk through is excellent. I am accountant with many tax courses but am out of date. I don't think I could do an accurate return on my own.
Date published: 2021-05-08
Rated 3 out of 5 by from 82 pages printed out Turbo tax is great EXCEPT when I said to print it chugged out 82 pages including forms with no data and page after page of stock trades. There should be an option to skip all that. Also $25 to file my state return is ridiculous after paying a lot for the software. In previous years I printed it out and mailed it in.
Date published: 2021-05-08
All TurboTax® Offerings Reviews - Page 1800