TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbo Tax is so Easy to Use!!!!! Love using Turbotax ...fast, easy, and costs the same as taking my tsaxes in but faster!!!!
Date published: 2022-04-14
Rated 1 out of 5 by from Bad, annoying service Turbotax offers an expensive, low quality service with limited capability to fix common issues. I spent several hours adjusting date fields for one W2 that Turbotax's software was incorrectly reading. I am also manually filing my state taxes because TurboTax did not allow me to change certain date fields to correctly reflect the time I was actually in one state. In some ways this is was fortuitous, because after a call with that state's tax office I realized that Turbotax, in addition to costing $50 for charging my state returns, would have caused me inadvertent hassle by submitting unneeded W2s with the state agency, given my residency status. Additionally, the process of manually entering in information from 20 or so pages of W2 made me realize that this, too, doesn't merit the price.
Date published: 2022-04-14
Rated 5 out of 5 by from awesome great good product. thank you will be in touch help
Date published: 2022-04-14
Rated 5 out of 5 by from So easy to use Each step of the process was easy. I have used TurboTax for many years and have been extremely pleased.
Date published: 2022-04-14
Rated 5 out of 5 by from KP TT Rating Walked thru steps are clear and easy, able to load information, Review with staff great and helpful. First time we did our taxes ourselves, Cheaper than taking them to another service.
Date published: 2022-04-14
Rated 1 out of 5 by from Triple Charged I purchased the turbotax software so I wouldn't have to pay someone to file my taxes. I ended up paying two more times for a grand total of 250 dollars. I would have been better off going to have someone else file my taxes for me.
Date published: 2022-04-14
Rated 4 out of 5 by from Turbo Tax is an excellent product The ay it uses previous years info is a huge time saver
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is awesome!!!!! It was great!!! I thoroughly enjoyed using Turbo Tax. It made filing my taxes so easy.
Date published: 2022-04-14
Rated 4 out of 5 by from Have used for many years I don't appreciate the fee for efiling State return, but all else is first rate.
Date published: 2022-04-14
Rated 5 out of 5 by from turbotax serves my needs BEEN USING TURBOTAX FOR MORE YEARS THAT I CAN REMEMBER. DO NOT KNOW ABOUT OTHER TAX SERVICES BUT CAN NOT BELIEVE THEY ARE BETTER THAN THIS PRODUCT. VERY SATISFIED.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1797
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is so Easy to Use!!!!! Love using Turbotax ...fast, easy, and costs the same as taking my tsaxes in but faster!!!!
Date published: 2022-04-14
Rated 1 out of 5 by from Bad, annoying service Turbotax offers an expensive, low quality service with limited capability to fix common issues. I spent several hours adjusting date fields for one W2 that Turbotax's software was incorrectly reading. I am also manually filing my state taxes because TurboTax did not allow me to change certain date fields to correctly reflect the time I was actually in one state. In some ways this is was fortuitous, because after a call with that state's tax office I realized that Turbotax, in addition to costing $50 for charging my state returns, would have caused me inadvertent hassle by submitting unneeded W2s with the state agency, given my residency status. Additionally, the process of manually entering in information from 20 or so pages of W2 made me realize that this, too, doesn't merit the price.
Date published: 2022-04-14
Rated 5 out of 5 by from awesome great good product. thank you will be in touch help
Date published: 2022-04-14
Rated 5 out of 5 by from So easy to use Each step of the process was easy. I have used TurboTax for many years and have been extremely pleased.
Date published: 2022-04-14
Rated 5 out of 5 by from KP TT Rating Walked thru steps are clear and easy, able to load information, Review with staff great and helpful. First time we did our taxes ourselves, Cheaper than taking them to another service.
Date published: 2022-04-14
Rated 1 out of 5 by from Triple Charged I purchased the turbotax software so I wouldn't have to pay someone to file my taxes. I ended up paying two more times for a grand total of 250 dollars. I would have been better off going to have someone else file my taxes for me.
Date published: 2022-04-14
Rated 4 out of 5 by from Turbo Tax is an excellent product The ay it uses previous years info is a huge time saver
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is awesome!!!!! It was great!!! I thoroughly enjoyed using Turbo Tax. It made filing my taxes so easy.
Date published: 2022-04-14
Rated 4 out of 5 by from Have used for many years I don't appreciate the fee for efiling State return, but all else is first rate.
Date published: 2022-04-14
Rated 5 out of 5 by from turbotax serves my needs BEEN USING TURBOTAX FOR MORE YEARS THAT I CAN REMEMBER. DO NOT KNOW ABOUT OTHER TAX SERVICES BUT CAN NOT BELIEVE THEY ARE BETTER THAN THIS PRODUCT. VERY SATISFIED.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1797