TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from Hasn't been accurate for my taxes, I keep using it The product itself has always been easy to use, so I keep using it. But it hasn't been accurate for me for some years now. I always end up with an addition bill from the IRS. this year I didn't take some of the deductions, so well see what happens.
Date published: 2021-05-08
Rated 5 out of 5 by from TT IS SUPER SIMPLE INSTRUCTIONS WHICH MADE THE CHALLENGES OF TAX LANGUAGE EASIER TO UNDERSTAND
Date published: 2021-05-08
Rated 5 out of 5 by from Easy to understand I have been using Turbo Tax for last several years including this year and found it to be easy to work with.
Date published: 2021-05-08
Rated 5 out of 5 by from Maximized my return with rebate I wasn't aware of I like the features that find the best possible return, which garnered me an extra $1,700 this year for the 2020 stimulus rebate I didn't know I was qualified for. The screens are easy to advance and contain all tax issues I might need to address. I did not like that they asked me to upgrade to the advice return options several times during my return process. I do like that they offer ability to submit state/school district returns for a fee.
Date published: 2021-05-08
Rated 5 out of 5 by from Very Helpful I just filed my sons final tax return and even though it was painful, turbo tax made it simple enough.
Date published: 2021-05-08
Rated 5 out of 5 by from Awesome easy to use - good reporting - easy to file - using every year for many years
Date published: 2021-05-08
Rated 2 out of 5 by from Needs some work Not enough instructions on a section. Unable to find answers to questions. Each year it seems a harder to follow the forms flow. Charging to file state returns after purchasing Turbo Tax, I can understand a fee to file if the free version is used. Overall the quality seems to go down each year.
Date published: 2021-05-08
Rated 5 out of 5 by from It's Turbo Tax. That's all you need to know! Turbo Tax is the best way to do taxes! So easy and the program is super intuitive! I always use Turbo Tax.
Date published: 2021-05-08
Rated 3 out of 5 by from TurboTax low cost but not easy for difficult cases It is a simple and cost effective tool. However, it is weak when it comes to complex situations like selling an investment property. Computing accumulated depreciations and carry forward losses is not easy. The help desk was slow and not well informed. So, I went to a local tax preparation service and paid them to provide me guidance.
Date published: 2021-05-08
Rated 4 out of 5 by from walks you through I am wondering why my federal out of state income and losses didn't transfer to my state taxes on its own? I had to go back and look up the information. It loses a star for that.
Date published: 2021-05-08
All TurboTax® Offerings Reviews - Page 1795
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Hasn't been accurate for my taxes, I keep using it The product itself has always been easy to use, so I keep using it. But it hasn't been accurate for me for some years now. I always end up with an addition bill from the IRS. this year I didn't take some of the deductions, so well see what happens.
Date published: 2021-05-08
Rated 5 out of 5 by from TT IS SUPER SIMPLE INSTRUCTIONS WHICH MADE THE CHALLENGES OF TAX LANGUAGE EASIER TO UNDERSTAND
Date published: 2021-05-08
Rated 5 out of 5 by from Easy to understand I have been using Turbo Tax for last several years including this year and found it to be easy to work with.
Date published: 2021-05-08
Rated 5 out of 5 by from Maximized my return with rebate I wasn't aware of I like the features that find the best possible return, which garnered me an extra $1,700 this year for the 2020 stimulus rebate I didn't know I was qualified for. The screens are easy to advance and contain all tax issues I might need to address. I did not like that they asked me to upgrade to the advice return options several times during my return process. I do like that they offer ability to submit state/school district returns for a fee.
Date published: 2021-05-08
Rated 5 out of 5 by from Very Helpful I just filed my sons final tax return and even though it was painful, turbo tax made it simple enough.
Date published: 2021-05-08
Rated 5 out of 5 by from Awesome easy to use - good reporting - easy to file - using every year for many years
Date published: 2021-05-08
Rated 2 out of 5 by from Needs some work Not enough instructions on a section. Unable to find answers to questions. Each year it seems a harder to follow the forms flow. Charging to file state returns after purchasing Turbo Tax, I can understand a fee to file if the free version is used. Overall the quality seems to go down each year.
Date published: 2021-05-08
Rated 5 out of 5 by from It's Turbo Tax. That's all you need to know! Turbo Tax is the best way to do taxes! So easy and the program is super intuitive! I always use Turbo Tax.
Date published: 2021-05-08
Rated 3 out of 5 by from TurboTax low cost but not easy for difficult cases It is a simple and cost effective tool. However, it is weak when it comes to complex situations like selling an investment property. Computing accumulated depreciations and carry forward losses is not easy. The help desk was slow and not well informed. So, I went to a local tax preparation service and paid them to provide me guidance.
Date published: 2021-05-08
Rated 4 out of 5 by from walks you through I am wondering why my federal out of state income and losses didn't transfer to my state taxes on its own? I had to go back and look up the information. It loses a star for that.
Date published: 2021-05-08
All TurboTax® Offerings Reviews - Page 1795