TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from TurboTax is Fairly Intuitive The guidance and navigation through each step was easy. However, when reviewing to efile, there seemed to be issues with the zip code of one of the payee's. There is no offer to help find the correct answers here. You then fall into a vicious cycle. I am entering the information as it is printed on the 1099. I also google searched the address and again the zip code was correct. Your system would not recognize this info as correct.
Date published: 2022-04-14
Rated 5 out of 5 by from great service every specialist i spoke with was very helpful. thanks
Date published: 2022-04-14
Rated 5 out of 5 by from Overall a good experience with the program. I only had one problem and that was with e-filing my state tax. The person I spoke to was able to get me the necessary code to finish filing my return.
Date published: 2022-04-14
Rated 4 out of 5 by from TurboTax is very good On the whole, it worked very well, remembering my previous year's information & quickly walking me through the process. 2 minor quibbles. - for whatever reason, the File menu on my Windows 11 enhanced PC took exceptionally long to open so that i could import a Txf file from my other tax software. I thought that my PC was frozen or that the menu did not work! It eventually worked. The other is that it did not properly process the case where all my IRA withdrawals went to a Qualified Charitable Deduction.
Date published: 2022-04-14
Rated 5 out of 5 by from Very easy and comprehensive tax filing tool. I been using TurboTax for more than 3 years now. Great tool. I will continue to use this.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax makes it easy. Turbo Tax makes it easy to get my taxes done on time.
Date published: 2022-04-14
Rated 3 out of 5 by from turbo tax is awessome good i had trouble with some forms but hopefully it all works out well.
Date published: 2022-04-14
Rated 4 out of 5 by from Changes to Turbo Tax took some getting used to The on line community was not helpful. The live support was most excellent
Date published: 2022-04-14
Rated 5 out of 5 by from 2021 Tax Filing Once again, painless. Been using TurboTax since 1993. Never an error or audit.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is simple and easy to use Tax prep was easy to complete. Based on my answers to questions at the beginning of the process all necessary income and exemptions were addressed.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1793
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TurboTax is Fairly Intuitive The guidance and navigation through each step was easy. However, when reviewing to efile, there seemed to be issues with the zip code of one of the payee's. There is no offer to help find the correct answers here. You then fall into a vicious cycle. I am entering the information as it is printed on the 1099. I also google searched the address and again the zip code was correct. Your system would not recognize this info as correct.
Date published: 2022-04-14
Rated 5 out of 5 by from great service every specialist i spoke with was very helpful. thanks
Date published: 2022-04-14
Rated 5 out of 5 by from Overall a good experience with the program. I only had one problem and that was with e-filing my state tax. The person I spoke to was able to get me the necessary code to finish filing my return.
Date published: 2022-04-14
Rated 4 out of 5 by from TurboTax is very good On the whole, it worked very well, remembering my previous year's information & quickly walking me through the process. 2 minor quibbles. - for whatever reason, the File menu on my Windows 11 enhanced PC took exceptionally long to open so that i could import a Txf file from my other tax software. I thought that my PC was frozen or that the menu did not work! It eventually worked. The other is that it did not properly process the case where all my IRA withdrawals went to a Qualified Charitable Deduction.
Date published: 2022-04-14
Rated 5 out of 5 by from Very easy and comprehensive tax filing tool. I been using TurboTax for more than 3 years now. Great tool. I will continue to use this.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax makes it easy. Turbo Tax makes it easy to get my taxes done on time.
Date published: 2022-04-14
Rated 3 out of 5 by from turbo tax is awessome good i had trouble with some forms but hopefully it all works out well.
Date published: 2022-04-14
Rated 4 out of 5 by from Changes to Turbo Tax took some getting used to The on line community was not helpful. The live support was most excellent
Date published: 2022-04-14
Rated 5 out of 5 by from 2021 Tax Filing Once again, painless. Been using TurboTax since 1993. Never an error or audit.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is simple and easy to use Tax prep was easy to complete. Based on my answers to questions at the beginning of the process all necessary income and exemptions were addressed.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1793