TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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America’s #1 tax prep provider.

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Rated 1 out of 5 by from Too Expensive Not Enough A lot of promise not a lot to show. I was very disappointed that they could not find me more refunds.
Date published: 2023-04-17
Rated 5 out of 5 by from I was really able to get the job done in one day. I had a complex return to file and turbo tax home and business made it easy and I was able to get it done in one day.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax makes filing taxes easy Great service and options for making sure that you got everything right the first time!!!
Date published: 2023-04-17
Rated 5 out of 5 by from Love Turbo Tax I love the fast and easy system to file my own taxes. Their price is pretty comptetive
Date published: 2023-04-17
Rated 3 out of 5 by from Still a little trouble with K-1's I've had a K-1 from a business I own for 4 years now and every time I get to this section of TurboTax I get confused. I am using the step-by-step view and following the prompts on TurboTax. You would expect to get questions that would align with me starting at the top of my K-1 and entering each box in order. But this is not the case. It jumps around more than a reasonable person would expect. I have codes in the last few boxes (for example section 179) and the prompts never align with the IRS forms for these codes. Wish they would do a little better and make it crystal clear.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax makes it easy and is comprehensive Very comprehensive covering different aspects. Made it easy to file federal and state tax.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax is great It was very interactive. It gave step by step instructions and answers to all frequently asked questions.
Date published: 2023-04-17
Rated 2 out of 5 by from no instructions for schedule 1, line 8 no instructions for schedule 1, line 8. Asks for TP number. No clear descriptor of what they want. Is it a number, a name, what number? No help provided. No question marks to learn more. Everything in turbo tax has helpful hints. Here is none. Terrible. I couldn't submit my taxes until this was completed. So had to guess. Disappointed. Also, overpriced. Prices increased substantially since last year. It's just software. Approaching prices of an accountant, but I have to do it myself???!!!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is great and simple! This year was extremely simple to file. I was able to get through it a lot quicker.
Date published: 2023-04-17
Rated 5 out of 5 by from Love love love I have been using Turbo Tax for years and it is just as easy as always. If you are good at keeping records, Turbo Tax is a snap! Highly recommend it.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1793
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Too Expensive Not Enough A lot of promise not a lot to show. I was very disappointed that they could not find me more refunds.
Date published: 2023-04-17
Rated 5 out of 5 by from I was really able to get the job done in one day. I had a complex return to file and turbo tax home and business made it easy and I was able to get it done in one day.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax makes filing taxes easy Great service and options for making sure that you got everything right the first time!!!
Date published: 2023-04-17
Rated 5 out of 5 by from Love Turbo Tax I love the fast and easy system to file my own taxes. Their price is pretty comptetive
Date published: 2023-04-17
Rated 3 out of 5 by from Still a little trouble with K-1's I've had a K-1 from a business I own for 4 years now and every time I get to this section of TurboTax I get confused. I am using the step-by-step view and following the prompts on TurboTax. You would expect to get questions that would align with me starting at the top of my K-1 and entering each box in order. But this is not the case. It jumps around more than a reasonable person would expect. I have codes in the last few boxes (for example section 179) and the prompts never align with the IRS forms for these codes. Wish they would do a little better and make it crystal clear.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax makes it easy and is comprehensive Very comprehensive covering different aspects. Made it easy to file federal and state tax.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax is great It was very interactive. It gave step by step instructions and answers to all frequently asked questions.
Date published: 2023-04-17
Rated 2 out of 5 by from no instructions for schedule 1, line 8 no instructions for schedule 1, line 8. Asks for TP number. No clear descriptor of what they want. Is it a number, a name, what number? No help provided. No question marks to learn more. Everything in turbo tax has helpful hints. Here is none. Terrible. I couldn't submit my taxes until this was completed. So had to guess. Disappointed. Also, overpriced. Prices increased substantially since last year. It's just software. Approaching prices of an accountant, but I have to do it myself???!!!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is great and simple! This year was extremely simple to file. I was able to get through it a lot quicker.
Date published: 2023-04-17
Rated 5 out of 5 by from Love love love I have been using Turbo Tax for years and it is just as easy as always. If you are good at keeping records, Turbo Tax is a snap! Highly recommend it.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1793