TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294026 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Worst year so far Longest delays getting live help. Automated forms make correcting data on the actual tax form extremely difficult. Frustrating process, more expensive than ever. Next year I'm going to pay a tax preparer and avoid this nightmare
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax YEAHHHHHHH Thank you for allowing easy step by step process in completing my taxes
Date published: 2022-04-15
Rated 5 out of 5 by from GREAT WAY TO FILE! Great support, turbo tax has great learning examples to understand, and make it easy to understand.
Date published: 2022-04-15
Rated 5 out of 5 by from Great Service Been doing my taxes with Turbotax for years. They make my life so much easier. Thank you guys for great service!
Date published: 2022-04-15
Rated 3 out of 5 by from Home and Business for 2021 was a mess This was difficult to use this time. Very hard to find where to enter data. May not use in the future.
Date published: 2022-04-15
Rated 5 out of 5 by from Great for tax return processing Great for all the tax return processing, but caused confusion when didn't ask about individual letters from IRS instead of a joint letter for the credit.
Date published: 2022-04-15
Rated 5 out of 5 by from 15 years using Turbo Tax Home and Business Having a small business has made it absolutely necessary to use Turbo Tax to avoid the high fees of a CPA. I always sleep well after filing because I know my taxes are done right.
Date published: 2022-04-15
Rated 3 out of 5 by from i wish it had the same help as the online version i am using this to file for a trust. i wish the same service for the online version would be available for the business version - been able to ask an expert for advise in filling the form.
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax quick and easy Able to do my taxes with my IPhone quickly and easily.
Date published: 2022-04-15
Rated 4 out of 5 by from Very Helpful Tool Turbo is a great tool and easy to use. The only disappointment is that they are no longer free to use they charge you for everything now. Before it was free for federal, state and efile. Now they charge you $59 for Federal $49 for state and $39 to efile.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1790
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Worst year so far Longest delays getting live help. Automated forms make correcting data on the actual tax form extremely difficult. Frustrating process, more expensive than ever. Next year I'm going to pay a tax preparer and avoid this nightmare
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax YEAHHHHHHH Thank you for allowing easy step by step process in completing my taxes
Date published: 2022-04-15
Rated 5 out of 5 by from GREAT WAY TO FILE! Great support, turbo tax has great learning examples to understand, and make it easy to understand.
Date published: 2022-04-15
Rated 5 out of 5 by from Great Service Been doing my taxes with Turbotax for years. They make my life so much easier. Thank you guys for great service!
Date published: 2022-04-15
Rated 3 out of 5 by from Home and Business for 2021 was a mess This was difficult to use this time. Very hard to find where to enter data. May not use in the future.
Date published: 2022-04-15
Rated 5 out of 5 by from Great for tax return processing Great for all the tax return processing, but caused confusion when didn't ask about individual letters from IRS instead of a joint letter for the credit.
Date published: 2022-04-15
Rated 5 out of 5 by from 15 years using Turbo Tax Home and Business Having a small business has made it absolutely necessary to use Turbo Tax to avoid the high fees of a CPA. I always sleep well after filing because I know my taxes are done right.
Date published: 2022-04-15
Rated 3 out of 5 by from i wish it had the same help as the online version i am using this to file for a trust. i wish the same service for the online version would be available for the business version - been able to ask an expert for advise in filling the form.
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax quick and easy Able to do my taxes with my IPhone quickly and easily.
Date published: 2022-04-15
Rated 4 out of 5 by from Very Helpful Tool Turbo is a great tool and easy to use. The only disappointment is that they are no longer free to use they charge you for everything now. Before it was free for federal, state and efile. Now they charge you $59 for Federal $49 for state and $39 to efile.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1790