TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
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Rated 3 out of 5 by
timetomoveonnnn from
Will use a CPA next year
With the price increases of TurboTax it's now time to move over to a CPA
Date published: 2023-04-17
Rated 2 out of 5 by
Aaron808 from
Still have to PAY for STATE filing???
For simple taxes, TT is great! Once you start getting into K-1s, crypto not so much. Some questions are not easy to understand. And the program says this number can't be zero but the reference form and line is zero... I paid up for Premier but still have to chip in for STATE filing (doing my kid's taxes). Seriously considering another software
Date published: 2023-04-17
Rated 1 out of 5 by
m p 6 from
refile instruction to fix errors are terrible.
Needed a new PIN to file taxes and the process to refile it terrible. It never went back to the entry point to correct the problem. it just went to refile without fixing anything.
Date published: 2023-04-17
Rated 5 out of 5 by
TheoJJJ from
Excellent Service
Very easy to use and worry free. I use it every year.
Date published: 2023-04-17
Rated 4 out of 5 by
NicoleHell from
Works well but Sexist
I am fillng jointly as a wife, but all the questions are asked regarding my husband. He is always first. Other than that, everything works well and helpful information is provided.
Date published: 2023-04-17
Rated 5 out of 5 by
Kchains from
I love Turbo Tax
Very easy to understand. They walk you through step by step. There is always help if you don't understand.
Date published: 2023-04-17
Rated 3 out of 5 by
MANI NIRO from
GETS IN A LOOP WHEN THERE IS AN ISSUE
I TRY TO USE SUPPORT/HELP BUT DON'T GET AN ANSWER TO MY QUESTION. I END UP TRYING DIFFERENT WAYS TO MOVE FORWARD BUT IT TAKES A LONG TIME TO FIND THE RIGHT WAY TO DO IT.
Date published: 2023-04-17
Rated 5 out of 5 by
GemLori from
Great experience
very easy to follow, took me less time than last year
Date published: 2023-04-17
Rated 5 out of 5 by
HILIVING from
SUPER EASY!
EASY TO USE AND GOT A BIG RETURN!! WILL RECOMMEND TO EVERYONE!
Date published: 2023-04-17
Rated 5 out of 5 by
JPDET from
TURBOTAX IS EASY AND RELIABLE
This is my sixth year using TurboTax. It is quick, easy and reliable.
All TurboTax® Offerings Reviews - Page 1789
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
timetomoveonnnn from
Will use a CPA next year
With the price increases of TurboTax it's now time to move over to a CPA
Date published: 2023-04-17
Rated 2 out of 5 by
Aaron808 from
Still have to PAY for STATE filing???
For simple taxes, TT is great! Once you start getting into K-1s, crypto not so much. Some questions are not easy to understand. And the program says this number can't be zero but the reference form and line is zero... I paid up for Premier but still have to chip in for STATE filing (doing my kid's taxes). Seriously considering another software
Date published: 2023-04-17
Rated 1 out of 5 by
m p 6 from
refile instruction to fix errors are terrible.
Needed a new PIN to file taxes and the process to refile it terrible. It never went back to the entry point to correct the problem. it just went to refile without fixing anything.
Date published: 2023-04-17
Rated 5 out of 5 by
TheoJJJ from
Excellent Service
Very easy to use and worry free. I use it every year.
Date published: 2023-04-17
Rated 4 out of 5 by
NicoleHell from
Works well but Sexist
I am fillng jointly as a wife, but all the questions are asked regarding my husband. He is always first. Other than that, everything works well and helpful information is provided.
Date published: 2023-04-17
Rated 5 out of 5 by
Kchains from
I love Turbo Tax
Very easy to understand. They walk you through step by step. There is always help if you don't understand.
Date published: 2023-04-17
Rated 3 out of 5 by
MANI NIRO from
GETS IN A LOOP WHEN THERE IS AN ISSUE
I TRY TO USE SUPPORT/HELP BUT DON'T GET AN ANSWER TO MY QUESTION. I END UP TRYING DIFFERENT WAYS TO MOVE FORWARD BUT IT TAKES A LONG TIME TO FIND THE RIGHT WAY TO DO IT.
Date published: 2023-04-17
Rated 5 out of 5 by
GemLori from
Great experience
very easy to follow, took me less time than last year
Date published: 2023-04-17
Rated 5 out of 5 by
HILIVING from
SUPER EASY!
EASY TO USE AND GOT A BIG RETURN!! WILL RECOMMEND TO EVERYONE!
Date published: 2023-04-17
Rated 5 out of 5 by
JPDET from
TURBOTAX IS EASY AND RELIABLE
This is my sixth year using TurboTax. It is quick, easy and reliable.
All TurboTax® Offerings Reviews - Page 1789
Date published: 2023-04-17