TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from EASY! AWESOME! This program is so easy. Just answer the questions. There are always info you can click on if you don't understand what they are looking for. I will not do taxes any other way. I have always done my sons taxes also. This year was a little complicated for me with a new house, etc. I told him to go get them done. I was nervous! The tax accountant he saw said all his taxes had been done correctly in the past with no errors! So I highly recommend Turbo Tax.
Date published: 2022-04-12
Rated 5 out of 5 by from It Works it has gotten expensive but good things are I guess
Date published: 2022-04-12
Rated 2 out of 5 by from They promised me a form that never showed up I used to be able to ask questions to a live person, but not any more
Date published: 2022-04-12
Rated 4 out of 5 by from Extremely helpful We are first time users so the process was a learning experience, but we were able to find our way with the help of the on line assistance
Date published: 2022-04-12
Rated 2 out of 5 by from I was forced to upgrade I was forced to upgrade. It was supposed to be free. Lies
Date published: 2022-04-12
Rated 2 out of 5 by from Turbo Tax Expert needs some work I do not think enough time is spent asking questions about the clients circumstances or asking questions about their tax situation. I felt hurried the entire time
Date published: 2022-04-12
Rated 5 out of 5 by from Easy as always Not Bad for a first time user. I loved it and TT was so easy to follow.
Date published: 2022-04-12
Rated 4 out of 5 by from Review Long term user, satisfied with product. Currently plan to continue using product
Date published: 2022-04-12
Rated 4 out of 5 by from Turbo Tax is easy and simple TurboTax was super easy and simple. I recommend it to anyone having trouble figuring out where to do their taxes.
Date published: 2022-04-12
Rated 4 out of 5 by from Mmostly good although some issues this year Handling investments is not as clean as I would have hoped. Specifically if you had funds that had some foreign investments. The brokerage report doesn't always list specifics which I understand when they list various. But when asked for the specifics, a small window comes up with no related data and asks for input. Very tedious! I have used turbo tax for many years and it kept asking me for history of prior years. Even after I opened the prior years returns and had them live on the computer. That shoudl be simpler Thank you for asking -
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 1789
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from EASY! AWESOME! This program is so easy. Just answer the questions. There are always info you can click on if you don't understand what they are looking for. I will not do taxes any other way. I have always done my sons taxes also. This year was a little complicated for me with a new house, etc. I told him to go get them done. I was nervous! The tax accountant he saw said all his taxes had been done correctly in the past with no errors! So I highly recommend Turbo Tax.
Date published: 2022-04-12
Rated 5 out of 5 by from It Works it has gotten expensive but good things are I guess
Date published: 2022-04-12
Rated 2 out of 5 by from They promised me a form that never showed up I used to be able to ask questions to a live person, but not any more
Date published: 2022-04-12
Rated 4 out of 5 by from Extremely helpful We are first time users so the process was a learning experience, but we were able to find our way with the help of the on line assistance
Date published: 2022-04-12
Rated 2 out of 5 by from I was forced to upgrade I was forced to upgrade. It was supposed to be free. Lies
Date published: 2022-04-12
Rated 2 out of 5 by from Turbo Tax Expert needs some work I do not think enough time is spent asking questions about the clients circumstances or asking questions about their tax situation. I felt hurried the entire time
Date published: 2022-04-12
Rated 5 out of 5 by from Easy as always Not Bad for a first time user. I loved it and TT was so easy to follow.
Date published: 2022-04-12
Rated 4 out of 5 by from Review Long term user, satisfied with product. Currently plan to continue using product
Date published: 2022-04-12
Rated 4 out of 5 by from Turbo Tax is easy and simple TurboTax was super easy and simple. I recommend it to anyone having trouble figuring out where to do their taxes.
Date published: 2022-04-12
Rated 4 out of 5 by from Mmostly good although some issues this year Handling investments is not as clean as I would have hoped. Specifically if you had funds that had some foreign investments. The brokerage report doesn't always list specifics which I understand when they list various. But when asked for the specifics, a small window comes up with no related data and asks for input. Very tedious! I have used turbo tax for many years and it kept asking me for history of prior years. Even after I opened the prior years returns and had them live on the computer. That shoudl be simpler Thank you for asking -
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 1789