TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from 2022 Turbo Tax 1040-SR First year with start-up business for livestock. Next year for 2023 will be more data.
Date published: 2023-04-17
Rated 4 out of 5 by from Easy to use Easy to use, good instructions. Would recommend to anyone.
Date published: 2023-04-17
Rated 1 out of 5 by from Stop Lobbying to make taxes hard You guys have a nice little regulatory capture game going. no me gusta
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax was fantastic It was a fantastic experience and the virtual tax prep assistance worked out well to help me identify a simple mistake I had made on a form that wouldn't allow me to submit my documents.
Date published: 2023-04-17
Rated 1 out of 5 by from Terrible service, scammy setup The customer support agents just read off a script of what the FAQ auto-bot will already tell you. Turbotax goes out if its way to confuse me about which version of their software I needed, and then made me clear all of my taxes and re-start them if I wanted a better price. I cannot wait to use HR Block next year and have a better experience.
Date published: 2023-04-17
Rated 4 out of 5 by from Great but 1099-INT Had Zip Code Issues It's been mostly awesome! Easy to use, except it doesn't have my bank and it was struggling with my 1099-INT forms. It kept giving me a zip code error no matter what I did, so I finally had to delete them all and enter them manually, which was a pain. Otherwise, great!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is awesome! I have used Turbo Tax for over 20 years and find it the most user-friendly tax preparation app to date. The entire Intuit family of apps is great and keep getting better every year.
Date published: 2023-04-17
Rated 5 out of 5 by from Awesome Good good good good good good good good good good good
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is great and friendly every year. Kind of miss seeing the Refund/Payment change with each entry.
Date published: 2023-04-17
Rated 5 out of 5 by from Excellent Easy to use. Good price. Reliable. Never had a problem
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1782
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from 2022 Turbo Tax 1040-SR First year with start-up business for livestock. Next year for 2023 will be more data.
Date published: 2023-04-17
Rated 4 out of 5 by from Easy to use Easy to use, good instructions. Would recommend to anyone.
Date published: 2023-04-17
Rated 1 out of 5 by from Stop Lobbying to make taxes hard You guys have a nice little regulatory capture game going. no me gusta
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax was fantastic It was a fantastic experience and the virtual tax prep assistance worked out well to help me identify a simple mistake I had made on a form that wouldn't allow me to submit my documents.
Date published: 2023-04-17
Rated 1 out of 5 by from Terrible service, scammy setup The customer support agents just read off a script of what the FAQ auto-bot will already tell you. Turbotax goes out if its way to confuse me about which version of their software I needed, and then made me clear all of my taxes and re-start them if I wanted a better price. I cannot wait to use HR Block next year and have a better experience.
Date published: 2023-04-17
Rated 4 out of 5 by from Great but 1099-INT Had Zip Code Issues It's been mostly awesome! Easy to use, except it doesn't have my bank and it was struggling with my 1099-INT forms. It kept giving me a zip code error no matter what I did, so I finally had to delete them all and enter them manually, which was a pain. Otherwise, great!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is awesome! I have used Turbo Tax for over 20 years and find it the most user-friendly tax preparation app to date. The entire Intuit family of apps is great and keep getting better every year.
Date published: 2023-04-17
Rated 5 out of 5 by from Awesome Good good good good good good good good good good good
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is great and friendly every year. Kind of miss seeing the Refund/Payment change with each entry.
Date published: 2023-04-17
Rated 5 out of 5 by from Excellent Easy to use. Good price. Reliable. Never had a problem
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1782