TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 3 out of 5 by from shame its not more user friendly for old it is The UI is so clunky. How about using Date Pickers? How about making it extremely clear when you need User input or not? How about making the happy path or most common answers very easy to pick. Overall its pretty helpful though and save me from paying an accountant. But it could be so much better for how old this product is. If I had a baby in current year...but not in the last year....still let me add her even though I wont get a credit for her....at least the info will be in there for next time.
Date published: 2021-05-08
Rated 5 out of 5 by from AMAZING! SUPER EASY TO USE, AND BETTER YET IT'S FREE IN MY STATE OF NJ
Date published: 2021-05-08
Rated 5 out of 5 by from easy filing filing my taxes was super easy with turbo tax with easy to follow insgtructions and simple answers to questions
Date published: 2021-05-08
Rated 5 out of 5 by from Easy to use Have used TT for years. Love that it fills in info for me and prompts me based on previous year info.
Date published: 2021-05-08
Rated 4 out of 5 by from Turbo Tax 2020 Review I used the 2020 Turbo Tax Home and Business software. The software saved time and reduced (eliminated) having to make a lot of calculations or becoming conversant with tax law changes and forms such as the rebate credit form. However, I did have some problems initially with the state form as the turbo software did not reflect state tax changes involving tax relief for those receiving unemployment compensation. The state tax law was not passed until March 20201. Therefore, I realized that Turbo Tax would not have reflected the changes immediately. However, once I became aware, I talked to two Turbo tax specialists who were not aware of the new state law. I informed the specialists who after initially saying that the law did not cover unemployment compensation as I stated, agreed with me. Later, Turbo Tax updated the software to incorporate the state law changes.
Date published: 2021-05-08
Rated 5 out of 5 by from Very convenient A quick and easy service! I used to spend a long time on my taxes, but didn't realize it could be so easy with TurboTax!
Date published: 2021-05-08
Rated 4 out of 5 by from A very good program I have used Turbo Tax for over 10 years and it is always accurate and easy to use. I gave it 4 stars because it is VERY SLOW to load and it requires you to wait it to update software every time you open it up. Other that the above, it is awesome. I will use it again next year
Date published: 2021-05-08
Rated 5 out of 5 by from TurboTax is great It's awesome! TurboTax takes you through everything you need to know.
Date published: 2021-05-08
Rated 5 out of 5 by from Review make refund easy and simple even if you work full time. There is time with turbo tax!!
Date published: 2021-05-08
Rated 5 out of 5 by from very good James in Houston was very helpful and so was Katina (sorry misspelled maybe)
Date published: 2021-05-08
All TurboTax® Offerings Reviews - Page 1777
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from shame its not more user friendly for old it is The UI is so clunky. How about using Date Pickers? How about making it extremely clear when you need User input or not? How about making the happy path or most common answers very easy to pick. Overall its pretty helpful though and save me from paying an accountant. But it could be so much better for how old this product is. If I had a baby in current year...but not in the last year....still let me add her even though I wont get a credit for her....at least the info will be in there for next time.
Date published: 2021-05-08
Rated 5 out of 5 by from AMAZING! SUPER EASY TO USE, AND BETTER YET IT'S FREE IN MY STATE OF NJ
Date published: 2021-05-08
Rated 5 out of 5 by from easy filing filing my taxes was super easy with turbo tax with easy to follow insgtructions and simple answers to questions
Date published: 2021-05-08
Rated 5 out of 5 by from Easy to use Have used TT for years. Love that it fills in info for me and prompts me based on previous year info.
Date published: 2021-05-08
Rated 4 out of 5 by from Turbo Tax 2020 Review I used the 2020 Turbo Tax Home and Business software. The software saved time and reduced (eliminated) having to make a lot of calculations or becoming conversant with tax law changes and forms such as the rebate credit form. However, I did have some problems initially with the state form as the turbo software did not reflect state tax changes involving tax relief for those receiving unemployment compensation. The state tax law was not passed until March 20201. Therefore, I realized that Turbo Tax would not have reflected the changes immediately. However, once I became aware, I talked to two Turbo tax specialists who were not aware of the new state law. I informed the specialists who after initially saying that the law did not cover unemployment compensation as I stated, agreed with me. Later, Turbo Tax updated the software to incorporate the state law changes.
Date published: 2021-05-08
Rated 5 out of 5 by from Very convenient A quick and easy service! I used to spend a long time on my taxes, but didn't realize it could be so easy with TurboTax!
Date published: 2021-05-08
Rated 4 out of 5 by from A very good program I have used Turbo Tax for over 10 years and it is always accurate and easy to use. I gave it 4 stars because it is VERY SLOW to load and it requires you to wait it to update software every time you open it up. Other that the above, it is awesome. I will use it again next year
Date published: 2021-05-08
Rated 5 out of 5 by from TurboTax is great It's awesome! TurboTax takes you through everything you need to know.
Date published: 2021-05-08
Rated 5 out of 5 by from Review make refund easy and simple even if you work full time. There is time with turbo tax!!
Date published: 2021-05-08
Rated 5 out of 5 by from very good James in Houston was very helpful and so was Katina (sorry misspelled maybe)
Date published: 2021-05-08
All TurboTax® Offerings Reviews - Page 1777