TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Nice Program Nice and organized but I still hate that the program will not remember your place in each section. After reviewing a particular section, the program will always return to the top making one scroll back down to locate the last section completed.
Date published: 2022-04-14
Rated 1 out of 5 by from TERRIBLE HAD TO PAY AGAIN FOR STATE RETURN. HELP IS WORTHLESS
Date published: 2022-04-14
Rated 1 out of 5 by from Not too impressive IN A NUTSHELL, IT IS CUMBERSOME TO USE, AND TOO EXPENSIVE.
Date published: 2022-04-14
Rated 5 out of 5 by from Great Service Easy to use interface, questions are straightforward, very linear process.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax just works I have used Turbo tax since 2005 and have never been audited. It's easy to use and tells me when I forget something. Needless to say, I will continue to use Turbo tax.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is awesome Turbo Tax Live Expert was fantastic and helped me so much. He was knowledgeable and very nice manner
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax is excellent! It was very fast once I figured it out, I love that you can stop and come back and pick up where you left off
Date published: 2022-04-14
Rated 5 out of 5 by from Live Chat was great help!!!! Wonderful customer service My Live chat agent was so helpful!!!!!!!! She was so patient
Date published: 2022-04-14
Rated 4 out of 5 by from Sometimes complicated, little ability to navigate Have been using TurboTax Premier for many years. Some topics related to rental property are very complicated to navigate. Navigation is very rigid and it is impossible to step out of a topic with one or very few clicks.
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax is very helpful in filling out my taxes I have been using TurboTax for around 25 yrs. It is my go to solution for taxes every year.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1776
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Nice Program Nice and organized but I still hate that the program will not remember your place in each section. After reviewing a particular section, the program will always return to the top making one scroll back down to locate the last section completed.
Date published: 2022-04-14
Rated 1 out of 5 by from TERRIBLE HAD TO PAY AGAIN FOR STATE RETURN. HELP IS WORTHLESS
Date published: 2022-04-14
Rated 1 out of 5 by from Not too impressive IN A NUTSHELL, IT IS CUMBERSOME TO USE, AND TOO EXPENSIVE.
Date published: 2022-04-14
Rated 5 out of 5 by from Great Service Easy to use interface, questions are straightforward, very linear process.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax just works I have used Turbo tax since 2005 and have never been audited. It's easy to use and tells me when I forget something. Needless to say, I will continue to use Turbo tax.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is awesome Turbo Tax Live Expert was fantastic and helped me so much. He was knowledgeable and very nice manner
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax is excellent! It was very fast once I figured it out, I love that you can stop and come back and pick up where you left off
Date published: 2022-04-14
Rated 5 out of 5 by from Live Chat was great help!!!! Wonderful customer service My Live chat agent was so helpful!!!!!!!! She was so patient
Date published: 2022-04-14
Rated 4 out of 5 by from Sometimes complicated, little ability to navigate Have been using TurboTax Premier for many years. Some topics related to rental property are very complicated to navigate. Navigation is very rigid and it is impossible to step out of a topic with one or very few clicks.
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax is very helpful in filling out my taxes I have been using TurboTax for around 25 yrs. It is my go to solution for taxes every year.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1776