TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Extremely helpful We are first time users so the process was a learning experience, but we were able to find our way with the help of the on line assistance
Date published: 2022-04-12
Rated 2 out of 5 by from I was forced to upgrade I was forced to upgrade. It was supposed to be free. Lies
Date published: 2022-04-12
Rated 2 out of 5 by from Turbo Tax Expert needs some work I do not think enough time is spent asking questions about the clients circumstances or asking questions about their tax situation. I felt hurried the entire time
Date published: 2022-04-12
Rated 5 out of 5 by from Easy as always Not Bad for a first time user. I loved it and TT was so easy to follow.
Date published: 2022-04-12
Rated 4 out of 5 by from Review Long term user, satisfied with product. Currently plan to continue using product
Date published: 2022-04-12
Rated 4 out of 5 by from Turbo Tax is easy and simple TurboTax was super easy and simple. I recommend it to anyone having trouble figuring out where to do their taxes.
Date published: 2022-04-12
Rated 4 out of 5 by from Mmostly good although some issues this year Handling investments is not as clean as I would have hoped. Specifically if you had funds that had some foreign investments. The brokerage report doesn't always list specifics which I understand when they list various. But when asked for the specifics, a small window comes up with no related data and asks for input. Very tedious! I have used turbo tax for many years and it kept asking me for history of prior years. Even after I opened the prior years returns and had them live on the computer. That shoudl be simpler Thank you for asking -
Date published: 2022-04-12
Rated 3 out of 5 by from Difficult to maneuver through different areas Turbo is good BUT I dislike the fact that you cannot see how your numbers are showing up on the actual tax return until you get to the very end. I would prefer to be able to pull up each page of my return as it is being done. For example, after I fill in all of numbers for my Schedule A I would like to be able to reference the actual schedule A immediately.
Date published: 2022-04-12
Rated 2 out of 5 by from TurboTax continues to get more expensive for less TurboTax gets more expensive for Self-Employed individuals every year - over $250 this year! My customer service rep was kind, but the solution TurboTax came to with a form misbehaving and asking for incorrect information was to skip the form and not claim the tax credit - pretty painful when I'm already paying $250+ for your service for TurboTax to be the reason I can't claim a credit. Please fix the function of Schedule M1 so it follows the state laws and bring prices down.
Date published: 2022-04-12
Rated 5 out of 5 by from LOVE Turbo Tax! Using Turbo Tax has been so easy for the past 8 plus years! If I have questions, I can speak with an expert immediately which allows me to do something more fun than sitting for hours begin frustrated! Thank you Turbo for making Tax season a lot less stressful and for giving me the option to also be protected if the IRS does red flag me.
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 1774
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Extremely helpful We are first time users so the process was a learning experience, but we were able to find our way with the help of the on line assistance
Date published: 2022-04-12
Rated 2 out of 5 by from I was forced to upgrade I was forced to upgrade. It was supposed to be free. Lies
Date published: 2022-04-12
Rated 2 out of 5 by from Turbo Tax Expert needs some work I do not think enough time is spent asking questions about the clients circumstances or asking questions about their tax situation. I felt hurried the entire time
Date published: 2022-04-12
Rated 5 out of 5 by from Easy as always Not Bad for a first time user. I loved it and TT was so easy to follow.
Date published: 2022-04-12
Rated 4 out of 5 by from Review Long term user, satisfied with product. Currently plan to continue using product
Date published: 2022-04-12
Rated 4 out of 5 by from Turbo Tax is easy and simple TurboTax was super easy and simple. I recommend it to anyone having trouble figuring out where to do their taxes.
Date published: 2022-04-12
Rated 4 out of 5 by from Mmostly good although some issues this year Handling investments is not as clean as I would have hoped. Specifically if you had funds that had some foreign investments. The brokerage report doesn't always list specifics which I understand when they list various. But when asked for the specifics, a small window comes up with no related data and asks for input. Very tedious! I have used turbo tax for many years and it kept asking me for history of prior years. Even after I opened the prior years returns and had them live on the computer. That shoudl be simpler Thank you for asking -
Date published: 2022-04-12
Rated 3 out of 5 by from Difficult to maneuver through different areas Turbo is good BUT I dislike the fact that you cannot see how your numbers are showing up on the actual tax return until you get to the very end. I would prefer to be able to pull up each page of my return as it is being done. For example, after I fill in all of numbers for my Schedule A I would like to be able to reference the actual schedule A immediately.
Date published: 2022-04-12
Rated 2 out of 5 by from TurboTax continues to get more expensive for less TurboTax gets more expensive for Self-Employed individuals every year - over $250 this year! My customer service rep was kind, but the solution TurboTax came to with a form misbehaving and asking for incorrect information was to skip the form and not claim the tax credit - pretty painful when I'm already paying $250+ for your service for TurboTax to be the reason I can't claim a credit. Please fix the function of Schedule M1 so it follows the state laws and bring prices down.
Date published: 2022-04-12
Rated 5 out of 5 by from LOVE Turbo Tax! Using Turbo Tax has been so easy for the past 8 plus years! If I have questions, I can speak with an expert immediately which allows me to do something more fun than sitting for hours begin frustrated! Thank you Turbo for making Tax season a lot less stressful and for giving me the option to also be protected if the IRS does red flag me.
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 1774