TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 3 out of 5 by from Turbo tax is sometimes great but not always Very disappointed about getting and the explanation of $300 charitable credit when not itemizing deductions. Not the usual clear tubo tax!
Date published: 2021-05-08
Rated 3 out of 5 by from Good for the Basics For years I've loved Turbotax but last year and this year I had some more advanced questions (like taking funds from a QDRO or paying off a HELOC and selling my primary home). Not only could I not find answers through the online help, but I ran through 3 of the LIVE CPA's (all with about 15-20 years "experience") and they COULD NOT help me. No one knew what a QDRO was and the last guy a 20 yr CPA didn't know what a HELOC was and even told me to just skip my 1099-S and sign-up for the audit insurance and take my chances with an IRS audit. REALLY?? I'll be rethinking TurboTax next year.
Date published: 2021-05-08
Rated 4 out of 5 by from i have used for years...... sometimes frustrating..... but telephone support helps
Date published: 2021-05-08
Rated 3 out of 5 by from This year's TurboTax had a lot of bugs. This year's TurboTax had a lot of bugs, which made it more difficult to fill out as compare to previews years. We have been using TurboTax for over 15 years.
Date published: 2021-05-08
Rated 5 out of 5 by from turbotax is awesome turbotax is awesome and fast. I complete my taxes in 30 minutes
Date published: 2021-05-08
Rated 5 out of 5 by from Tax 2020 Easy to work with. The only problem I had is with K1 forms. Every year its one or two items I have to correct and many times I do not have any idea what you are looking for.
Date published: 2021-05-08
Rated 5 out of 5 by from TurboTax Quick and easy to use. Invested in crypto and and stocks and they made the reporting easy.
Date published: 2021-05-08
Rated 4 out of 5 by from my 2 cents Experience was good...typical to prior experiences for the last 20+ years.... one suggestion....include an option when you buy Turbo Tax service that allows you to pay up front for the filing of the state return....it is an annoyance to be charged more at the end of the process...make all filing free so there's not the aggravation of credit card charges....
Date published: 2021-05-08
Rated 5 out of 5 by from Awesome Turbo tax is a easy way to do your taxes and very helpful
Date published: 2021-05-08
Rated 5 out of 5 by from Use it every year! I've used Turbo Tax for years. It's the best program for Tax prep I've found.
Date published: 2021-05-08
All TurboTax® Offerings Reviews - Page 1773
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Turbo tax is sometimes great but not always Very disappointed about getting and the explanation of $300 charitable credit when not itemizing deductions. Not the usual clear tubo tax!
Date published: 2021-05-08
Rated 3 out of 5 by from Good for the Basics For years I've loved Turbotax but last year and this year I had some more advanced questions (like taking funds from a QDRO or paying off a HELOC and selling my primary home). Not only could I not find answers through the online help, but I ran through 3 of the LIVE CPA's (all with about 15-20 years "experience") and they COULD NOT help me. No one knew what a QDRO was and the last guy a 20 yr CPA didn't know what a HELOC was and even told me to just skip my 1099-S and sign-up for the audit insurance and take my chances with an IRS audit. REALLY?? I'll be rethinking TurboTax next year.
Date published: 2021-05-08
Rated 4 out of 5 by from i have used for years...... sometimes frustrating..... but telephone support helps
Date published: 2021-05-08
Rated 3 out of 5 by from This year's TurboTax had a lot of bugs. This year's TurboTax had a lot of bugs, which made it more difficult to fill out as compare to previews years. We have been using TurboTax for over 15 years.
Date published: 2021-05-08
Rated 5 out of 5 by from turbotax is awesome turbotax is awesome and fast. I complete my taxes in 30 minutes
Date published: 2021-05-08
Rated 5 out of 5 by from Tax 2020 Easy to work with. The only problem I had is with K1 forms. Every year its one or two items I have to correct and many times I do not have any idea what you are looking for.
Date published: 2021-05-08
Rated 5 out of 5 by from TurboTax Quick and easy to use. Invested in crypto and and stocks and they made the reporting easy.
Date published: 2021-05-08
Rated 4 out of 5 by from my 2 cents Experience was good...typical to prior experiences for the last 20+ years.... one suggestion....include an option when you buy Turbo Tax service that allows you to pay up front for the filing of the state return....it is an annoyance to be charged more at the end of the process...make all filing free so there's not the aggravation of credit card charges....
Date published: 2021-05-08
Rated 5 out of 5 by from Awesome Turbo tax is a easy way to do your taxes and very helpful
Date published: 2021-05-08
Rated 5 out of 5 by from Use it every year! I've used Turbo Tax for years. It's the best program for Tax prep I've found.
Date published: 2021-05-08
All TurboTax® Offerings Reviews - Page 1773