TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from changes format I use Turbo Tax every year. I never knew they charged an extra card fee to pay for taxes. I thought it ridiculous the state filing doubled the price! I filed and paid all the extra fees, but may check out some other software next time. The format changed and made it less user friendly. Why change it? And why charge more?!
Date published: 2023-04-17
Rated 4 out of 5 by from Good Very useful, thorough and efficient. Been using them for the past 3 years
Date published: 2023-04-17
Rated 5 out of 5 by from Straightforward, easy to do, easy to read. I like the way it takes me step by step, gives me additional information, and imports the W-2 from the employer so I don't have to enter all that. With a "real job" plus freelance writing gig, this is perfect for me to get everything organized and filed on time.
Date published: 2023-04-17
Rated 4 out of 5 by from unable to downgrade after unintentional upgrade I love your service and I wanted to get better deductions because I am an independent contractor. When I upgraded the service in order to add things I wanted to deduct, I was never prompted with a way to enter that information. I was also not able to downgrade my account back to the cheaper option after the fact.
Date published: 2023-04-17
Rated 5 out of 5 by from Amazingly simple to use TurboTax to do your taxes Each year, TurboTax exceeds my expectations when it comes to preparing both my Federal and State taxes
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is EASY! Filling out your own taxes is a piece of cake with Turbo Tax. They supply explanations with every element of your return. They offer their help if you need it. Their FAQs cover just everything you'd think to ask. Your return is checked several times before being transmitted. This is my second year filing with them and I'll be right here again next year!! Thanks turbotax!!
Date published: 2023-04-17
Rated 5 out of 5 by from very pleased with the service have always used turbo love the service l'jiohihiuhoih
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Truly a Turbo Charged Tax Product It is a smooth sail all the way through submission.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is the Only Way For over a decade, I have only used TurboTax online. It keeps getting better every year. Importing information from W-2s is simple, accurate and fast. The help menus walk you thru every step and definition.
Date published: 2023-04-17
Rated 5 out of 5 by from 2022 Taxes Quick and easy! Thank you for this process. I was intimidated at first but not anymore.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1766
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from changes format I use Turbo Tax every year. I never knew they charged an extra card fee to pay for taxes. I thought it ridiculous the state filing doubled the price! I filed and paid all the extra fees, but may check out some other software next time. The format changed and made it less user friendly. Why change it? And why charge more?!
Date published: 2023-04-17
Rated 4 out of 5 by from Good Very useful, thorough and efficient. Been using them for the past 3 years
Date published: 2023-04-17
Rated 5 out of 5 by from Straightforward, easy to do, easy to read. I like the way it takes me step by step, gives me additional information, and imports the W-2 from the employer so I don't have to enter all that. With a "real job" plus freelance writing gig, this is perfect for me to get everything organized and filed on time.
Date published: 2023-04-17
Rated 4 out of 5 by from unable to downgrade after unintentional upgrade I love your service and I wanted to get better deductions because I am an independent contractor. When I upgraded the service in order to add things I wanted to deduct, I was never prompted with a way to enter that information. I was also not able to downgrade my account back to the cheaper option after the fact.
Date published: 2023-04-17
Rated 5 out of 5 by from Amazingly simple to use TurboTax to do your taxes Each year, TurboTax exceeds my expectations when it comes to preparing both my Federal and State taxes
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is EASY! Filling out your own taxes is a piece of cake with Turbo Tax. They supply explanations with every element of your return. They offer their help if you need it. Their FAQs cover just everything you'd think to ask. Your return is checked several times before being transmitted. This is my second year filing with them and I'll be right here again next year!! Thanks turbotax!!
Date published: 2023-04-17
Rated 5 out of 5 by from very pleased with the service have always used turbo love the service l'jiohihiuhoih
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Truly a Turbo Charged Tax Product It is a smooth sail all the way through submission.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is the Only Way For over a decade, I have only used TurboTax online. It keeps getting better every year. Importing information from W-2s is simple, accurate and fast. The help menus walk you thru every step and definition.
Date published: 2023-04-17
Rated 5 out of 5 by from 2022 Taxes Quick and easy! Thank you for this process. I was intimidated at first but not anymore.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1766