TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281572 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from It’s easy to use. I highly recommend it It was a great experience. So easy to follow I would highly recommend
Date published: 2021-05-11
Rated 5 out of 5 by from Great Great experience! Both ladies very helpful! I appreciate all the help!
Date published: 2021-05-11
Rated 5 out of 5 by from Well! TurboTax s excellent for a fellow like me. I don't want to reveal a lot of personal info here, but for an old-timer with aught but social security and a pitiful pension and no spouse, TurboTax is a whiz-bang for filing taxes. Just keep your records up-to-date through the year and you will probably be able to do your chore in a couple of hours.
Date published: 2021-05-11
Rated 4 out of 5 by from Generally a quick process Overall it worked out fine I did have a bit of trouble deciphering the income section. It wasn't as straight forward as I remembered last year. However, once I made the appropriate entries; everything fell into place.
Date published: 2021-05-11
Rated 1 out of 5 by from Deluxe Stop forcing me to pay for Deluxe at the end after you see how big my refund is and you want me to pay for federal, state, and the $40 refund fee. In the future I will use a human tax preparer instead of turbo tax.
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo Tax was very easy to use. This was my first year using Turbo Tax. My husband usually files for us. Since we're getting older, I thought I should finally try my hand at it. And I could hardly believe how simple it is to use.
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo Tax makes doing your taxes a breeze Turbo tax helped me with all steps of filing and did my Rent credit. very thorough
Date published: 2021-05-11
Rated 4 out of 5 by from TTax is OK - but don't look for any help from them I have used TTax fro a number of years. I have found it pretty good, but not perfect. And it is really hard to get support. There is no one who will talk you through a problem. So it's all on you to figure out some of the cryptic instructions and descriptions or to correct errors. Good luck! PS - I hate it when they require you to give personal info in order to post a review - AHG!!!
Date published: 2021-05-11
Rated 5 out of 5 by from Excllent Excellent service and the website is friendly for first time users
Date published: 2021-05-11
Rated 4 out of 5 by from Turbotax is a keeper Smooth sailing as always for the last 6 year or more. However, there was a short Glitch at the end, when signing up for MAX, this disclosure consent form. Really has problems recognizing my name (Frustrating) Everything came to full stop, so close to filing returns. So glad it corrected itself an hour later and recognized my name.
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 1762
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from It’s easy to use. I highly recommend it It was a great experience. So easy to follow I would highly recommend
Date published: 2021-05-11
Rated 5 out of 5 by from Great Great experience! Both ladies very helpful! I appreciate all the help!
Date published: 2021-05-11
Rated 5 out of 5 by from Well! TurboTax s excellent for a fellow like me. I don't want to reveal a lot of personal info here, but for an old-timer with aught but social security and a pitiful pension and no spouse, TurboTax is a whiz-bang for filing taxes. Just keep your records up-to-date through the year and you will probably be able to do your chore in a couple of hours.
Date published: 2021-05-11
Rated 4 out of 5 by from Generally a quick process Overall it worked out fine I did have a bit of trouble deciphering the income section. It wasn't as straight forward as I remembered last year. However, once I made the appropriate entries; everything fell into place.
Date published: 2021-05-11
Rated 1 out of 5 by from Deluxe Stop forcing me to pay for Deluxe at the end after you see how big my refund is and you want me to pay for federal, state, and the $40 refund fee. In the future I will use a human tax preparer instead of turbo tax.
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo Tax was very easy to use. This was my first year using Turbo Tax. My husband usually files for us. Since we're getting older, I thought I should finally try my hand at it. And I could hardly believe how simple it is to use.
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo Tax makes doing your taxes a breeze Turbo tax helped me with all steps of filing and did my Rent credit. very thorough
Date published: 2021-05-11
Rated 4 out of 5 by from TTax is OK - but don't look for any help from them I have used TTax fro a number of years. I have found it pretty good, but not perfect. And it is really hard to get support. There is no one who will talk you through a problem. So it's all on you to figure out some of the cryptic instructions and descriptions or to correct errors. Good luck! PS - I hate it when they require you to give personal info in order to post a review - AHG!!!
Date published: 2021-05-11
Rated 5 out of 5 by from Excllent Excellent service and the website is friendly for first time users
Date published: 2021-05-11
Rated 4 out of 5 by from Turbotax is a keeper Smooth sailing as always for the last 6 year or more. However, there was a short Glitch at the end, when signing up for MAX, this disclosure consent form. Really has problems recognizing my name (Frustrating) Everything came to full stop, so close to filing returns. So glad it corrected itself an hour later and recognized my name.
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 1762