TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281604 reviews)
Star ratings are from 2021
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Rated 2 out of 5 by from Expensive and confusing. Not coming back. TurboTax sure loves those mandatory extra fees. I spent hours on this site only to slam into a 'pay wall' of $100+ for TurboTax features that cannot be avoided without throwing your return out the window and doing it all over again on another site. Its just fee after fee after fee on top of the taxes youre already paying for and they do not make it clear at the beginning that you'll be paying that much extra just to finish your return. Every year gets worse. I wont be filing here again.
Date published: 2021-09-10
Rated 4 out of 5 by from Turbo tax is easy Turbo tax was easy as a first timer, make sure to finish all the steps and make sure you submit it for review. I filed mine and it said filed, I thought I was done needed to finish the electronic submission but I’m squared away now!
Date published: 2021-09-10
Rated 5 out of 5 by from Excellent and simple to use!! Excellent and easy to use!!! Would totally recommend
Date published: 2021-09-10
Rated 4 out of 5 by from Great Helped tremendously needed a review and it went through smoothly
Date published: 2021-09-10
Rated 5 out of 5 by from TurboTax got the job done for me! Easy to use and fast. No way I could have done this the old fashioned way of using paper, pencil and a calculator!
Date published: 2021-09-10
Rated 2 out of 5 by from Bare minimum product have a small LLC and can't see paying a tax professional so I use TurboTax Business every year. It seems adequate for federal, but woefully inadequate for state - there are way too many places where I have no confidence that TurboTax is guiding correctly. There are many, many questions that you're left to your own on for state. Either you make a complete product with experts preparing the interview or you don't. Doesn't TurboTax know that its customers are NOT tax professionals? We don't know which forms are required - we are relying on TurboTax!
Date published: 2021-09-10
Rated 5 out of 5 by from Turbo tax works well with good customer support It works well. I have used for years and have had very little problems. Customer support is great.
Date published: 2021-09-10
Rated 5 out of 5 by from Simple and easy Very convenient and simple to use. Always accessible.
Date published: 2021-09-10
Rated 5 out of 5 by from easy way to do your taxes Save time and money using turbotax to complete your taxes! Ease of use and accurate
Date published: 2021-09-10
Rated 5 out of 5 by from very Good Support guys helped a lot. They were all very good in professionally guiding to troubleshoot my program issues.
Date published: 2021-09-10
All TurboTax® Offerings Reviews - Page 177
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Expensive and confusing. Not coming back. TurboTax sure loves those mandatory extra fees. I spent hours on this site only to slam into a 'pay wall' of $100+ for TurboTax features that cannot be avoided without throwing your return out the window and doing it all over again on another site. Its just fee after fee after fee on top of the taxes youre already paying for and they do not make it clear at the beginning that you'll be paying that much extra just to finish your return. Every year gets worse. I wont be filing here again.
Date published: 2021-09-10
Rated 4 out of 5 by from Turbo tax is easy Turbo tax was easy as a first timer, make sure to finish all the steps and make sure you submit it for review. I filed mine and it said filed, I thought I was done needed to finish the electronic submission but I’m squared away now!
Date published: 2021-09-10
Rated 5 out of 5 by from Excellent and simple to use!! Excellent and easy to use!!! Would totally recommend
Date published: 2021-09-10
Rated 4 out of 5 by from Great Helped tremendously needed a review and it went through smoothly
Date published: 2021-09-10
Rated 5 out of 5 by from TurboTax got the job done for me! Easy to use and fast. No way I could have done this the old fashioned way of using paper, pencil and a calculator!
Date published: 2021-09-10
Rated 2 out of 5 by from Bare minimum product have a small LLC and can't see paying a tax professional so I use TurboTax Business every year. It seems adequate for federal, but woefully inadequate for state - there are way too many places where I have no confidence that TurboTax is guiding correctly. There are many, many questions that you're left to your own on for state. Either you make a complete product with experts preparing the interview or you don't. Doesn't TurboTax know that its customers are NOT tax professionals? We don't know which forms are required - we are relying on TurboTax!
Date published: 2021-09-10
Rated 5 out of 5 by from Turbo tax works well with good customer support It works well. I have used for years and have had very little problems. Customer support is great.
Date published: 2021-09-10
Rated 5 out of 5 by from Simple and easy Very convenient and simple to use. Always accessible.
Date published: 2021-09-10
Rated 5 out of 5 by from easy way to do your taxes Save time and money using turbotax to complete your taxes! Ease of use and accurate
Date published: 2021-09-10
Rated 5 out of 5 by from very Good Support guys helped a lot. They were all very good in professionally guiding to troubleshoot my program issues.
Date published: 2021-09-10
All TurboTax® Offerings Reviews - Page 177