TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281567 reviews)
Star ratings are from 2020
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Rated 4 out of 5 by from Turbo Tax is great. Forms were quick and easy to fill out. All blanks listed where to locate on tax forms.
Date published: 2021-05-12
Rated 3 out of 5 by from Keep Fine Tuning It I ran into some brick walls in the interview. Perhaps the main one was after it reviewed it--it asked for each spouse's AGI for 2019, although we filed a joint return--the AGI applies to BOTH spouses. There are NOT individual AGIs on the form 1040. In the same vein, in order to CONFIRM my 2019 AGI, I had to open the 2019 return. However, when you use TurboTax 2020 Home & Business, it WON'T allow you to open the 2019 return--instead, it creates a NEW one, and Imports the information from the 2019 form-- then does NOT show any 2019's data on the NEW return. I resolved this by reinstallig the 2019 TT Home & Business, and the was able to open it, after 3 attempts before it installed all updates and required fresh -relaunches. What a pain. It also failed to import all of my information from my brokerage firm, which was among those listed. I had to obtain that for myself.
Date published: 2021-05-12
Rated 5 out of 5 by from Excellent Program Turbo tax guide me function is an easy step by step way to complete your tax process. It's also very good with "Jump To" section of the tax filing process if you are understand the tax preparation process and want to go it alone.
Date published: 2021-05-12
Rated 4 out of 5 by from Helpful The software was helpful, however, I would have liked a bit more direction for each section.
Date published: 2021-05-12
Rated 4 out of 5 by from Good software Been using Turbo Tax for years now. Reliable tax source.
Date published: 2021-05-12
Rated 5 out of 5 by from So easy Turbotax makes filing my taxes so so easy! I feel confident filing through Turbotax.
Date published: 2021-05-12
Rated 5 out of 5 by from so easy - awesome! excellent experience, moves smoothly (if you have all you data). spoke with a live expert, easilly answered my questions.
Date published: 2021-05-12
Rated 5 out of 5 by from Awesome Awesome tax pre-K will use it again next year 2021
Date published: 2021-05-12
Rated 4 out of 5 by from Added fees Thanks but I’m good on the sharing requirements again thanks for everything
Date published: 2021-05-12
Rated 5 out of 5 by from Thank you TurboTax The tax advisor was extremely helpful. The call was immediate and answered all of my questions and more.
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 1757
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is great. Forms were quick and easy to fill out. All blanks listed where to locate on tax forms.
Date published: 2021-05-12
Rated 3 out of 5 by from Keep Fine Tuning It I ran into some brick walls in the interview. Perhaps the main one was after it reviewed it--it asked for each spouse's AGI for 2019, although we filed a joint return--the AGI applies to BOTH spouses. There are NOT individual AGIs on the form 1040. In the same vein, in order to CONFIRM my 2019 AGI, I had to open the 2019 return. However, when you use TurboTax 2020 Home & Business, it WON'T allow you to open the 2019 return--instead, it creates a NEW one, and Imports the information from the 2019 form-- then does NOT show any 2019's data on the NEW return. I resolved this by reinstallig the 2019 TT Home & Business, and the was able to open it, after 3 attempts before it installed all updates and required fresh -relaunches. What a pain. It also failed to import all of my information from my brokerage firm, which was among those listed. I had to obtain that for myself.
Date published: 2021-05-12
Rated 5 out of 5 by from Excellent Program Turbo tax guide me function is an easy step by step way to complete your tax process. It's also very good with "Jump To" section of the tax filing process if you are understand the tax preparation process and want to go it alone.
Date published: 2021-05-12
Rated 4 out of 5 by from Helpful The software was helpful, however, I would have liked a bit more direction for each section.
Date published: 2021-05-12
Rated 4 out of 5 by from Good software Been using Turbo Tax for years now. Reliable tax source.
Date published: 2021-05-12
Rated 5 out of 5 by from So easy Turbotax makes filing my taxes so so easy! I feel confident filing through Turbotax.
Date published: 2021-05-12
Rated 5 out of 5 by from so easy - awesome! excellent experience, moves smoothly (if you have all you data). spoke with a live expert, easilly answered my questions.
Date published: 2021-05-12
Rated 5 out of 5 by from Awesome Awesome tax pre-K will use it again next year 2021
Date published: 2021-05-12
Rated 4 out of 5 by from Added fees Thanks but I’m good on the sharing requirements again thanks for everything
Date published: 2021-05-12
Rated 5 out of 5 by from Thank you TurboTax The tax advisor was extremely helpful. The call was immediate and answered all of my questions and more.
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 1757