TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax Deluxe is easy to use and user friendly! I've used TurboTax Deluxe for decades and everything goes very smoothly most of the time. What's really helpful is the ability to transfer your previous year's tax return so that you don't forget about income and deduction items. Very efficient.
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax is awesome TurboTax connected me with Rick as an accountant - Rick was awesome! He was thorough, diligent, and helped me understand our complex tax year & situation by using easy-to-understand explanations. The TurboTax interface made communication easy and allowed us to securely and quickly share documents. I would definitely recommend TurboTax to friends and family when asked "if I have a tax person already".
Date published: 2022-04-14
Rated 4 out of 5 by from I have used TurboTax for several years. I have used TurboTax for a number of years, I found the 2021 a little more confusing and had to asked for assistance on how to answer a question regarding the closing out an IRA. Customer Service was great!
Date published: 2022-04-14
Rated 5 out of 5 by from I love turbotax turbo tax is easy to use. I have used it for years.
Date published: 2022-04-14
Rated 2 out of 5 by from Turbotax is mostly helpful I love the guided flow, and there are very few situations where I need to research outside of Turbotax to get the information I need. However... There are some really insane paywalls and situations that are troubling. For example. I shouldn't be able to get all the way through my return, and then forced into purchasing Self Employeed at the very end because I'm filing a certain form. If this is truly necessary, which I suspect it is not, it should be a paywall way way earlier in the process. This is a dark pattern.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbotax is great easy to use and the expert help is very valuable - great tax tool!
Date published: 2022-04-14
Rated 5 out of 5 by from Better than HR Block Thorough, fast, and easy - highly recommended for beginner or advanced users
Date published: 2022-04-14
Rated 5 out of 5 by from Great Job Everyone! Everything went great and the live representative was fun and easy to work with.
Date published: 2022-04-14
Rated 5 out of 5 by from Great product It is easy to use and is the best tax prep product out there
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is great! I felt very confident my income taxes were being figured correctly. The questions and answers were very helpful.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1754
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax Deluxe is easy to use and user friendly! I've used TurboTax Deluxe for decades and everything goes very smoothly most of the time. What's really helpful is the ability to transfer your previous year's tax return so that you don't forget about income and deduction items. Very efficient.
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax is awesome TurboTax connected me with Rick as an accountant - Rick was awesome! He was thorough, diligent, and helped me understand our complex tax year & situation by using easy-to-understand explanations. The TurboTax interface made communication easy and allowed us to securely and quickly share documents. I would definitely recommend TurboTax to friends and family when asked "if I have a tax person already".
Date published: 2022-04-14
Rated 4 out of 5 by from I have used TurboTax for several years. I have used TurboTax for a number of years, I found the 2021 a little more confusing and had to asked for assistance on how to answer a question regarding the closing out an IRA. Customer Service was great!
Date published: 2022-04-14
Rated 5 out of 5 by from I love turbotax turbo tax is easy to use. I have used it for years.
Date published: 2022-04-14
Rated 2 out of 5 by from Turbotax is mostly helpful I love the guided flow, and there are very few situations where I need to research outside of Turbotax to get the information I need. However... There are some really insane paywalls and situations that are troubling. For example. I shouldn't be able to get all the way through my return, and then forced into purchasing Self Employeed at the very end because I'm filing a certain form. If this is truly necessary, which I suspect it is not, it should be a paywall way way earlier in the process. This is a dark pattern.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbotax is great easy to use and the expert help is very valuable - great tax tool!
Date published: 2022-04-14
Rated 5 out of 5 by from Better than HR Block Thorough, fast, and easy - highly recommended for beginner or advanced users
Date published: 2022-04-14
Rated 5 out of 5 by from Great Job Everyone! Everything went great and the live representative was fun and easy to work with.
Date published: 2022-04-14
Rated 5 out of 5 by from Great product It is easy to use and is the best tax prep product out there
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is great! I felt very confident my income taxes were being figured correctly. The questions and answers were very helpful.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1754