TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Tax Time with Turbo Tax Paying taxes is never fun but Turbo Tax makes it bearable. I relate well to the Q & A format.
Date published: 2022-04-12
Rated 1 out of 5 by from I do not like reviews the program is weak in the area of Economic Impact Information.
Date published: 2022-04-12
Rated 5 out of 5 by from Excellent, Excellent experience, step-by-step and as painless as filing taxes can be! It's especially good if you use TurboTax each year as it prepopulates all the info from previous years, making it much easier to do the current return. I used the Turbo Tax Live for the first time this year, well worth the effort as they answered quickly some questions that would have taken me a long time to research and find myself.
Date published: 2022-04-12
Rated 5 out of 5 by from Bill Was Amazing! Bill was very helpful and his service makes me glad I chose to file using TurboTax.
Date published: 2022-04-12
Rated 4 out of 5 by from Nearly perfect It is a relief to use TurboTax for K-1 etc. Noted that after completing the state return, even though ended up with a large refund because of pass-through payments, the program still spit out an Underpayment of Tax form. I had to go back in and change it. Also difficult to update when we decided to have Direct Deposit.
Date published: 2022-04-12
Rated 5 out of 5 by from did a great job answered all my question either by messages or by phone call.
Date published: 2022-04-12
Rated 2 out of 5 by from Turbo Tax is a rip off and very difficult to use You told me the cost of state filing was $20, and I was charged $26. Turbo tax no longer transfers from prior years as easily as before. You did not allow the $600 charity tax deduction. And there were questions regarding the 1099R that were never asked prior to this year and were not on the form
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax is super user friendly I've been using Turbo Tax for 7 years now and I have never had a problem. It's fast and easy to use.
Date published: 2022-04-12
Rated 3 out of 5 by from Too much work for the $$$ I like TurboTax, but the law of diminishing returns (for my convenience) is coming into play. Your fees are nearly the same as most tax professionals in my area. Why would I want to continue using TurboTax doing all the work myself, when I could have a local tax pro do it for me and not pay very much more.
Date published: 2022-04-12
Rated 5 out of 5 by from Great way to do taxes Love the way you all walks us threw the process of doing our taxes.
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 1754
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Tax Time with Turbo Tax Paying taxes is never fun but Turbo Tax makes it bearable. I relate well to the Q & A format.
Date published: 2022-04-12
Rated 1 out of 5 by from I do not like reviews the program is weak in the area of Economic Impact Information.
Date published: 2022-04-12
Rated 5 out of 5 by from Excellent, Excellent experience, step-by-step and as painless as filing taxes can be! It's especially good if you use TurboTax each year as it prepopulates all the info from previous years, making it much easier to do the current return. I used the Turbo Tax Live for the first time this year, well worth the effort as they answered quickly some questions that would have taken me a long time to research and find myself.
Date published: 2022-04-12
Rated 5 out of 5 by from Bill Was Amazing! Bill was very helpful and his service makes me glad I chose to file using TurboTax.
Date published: 2022-04-12
Rated 4 out of 5 by from Nearly perfect It is a relief to use TurboTax for K-1 etc. Noted that after completing the state return, even though ended up with a large refund because of pass-through payments, the program still spit out an Underpayment of Tax form. I had to go back in and change it. Also difficult to update when we decided to have Direct Deposit.
Date published: 2022-04-12
Rated 5 out of 5 by from did a great job answered all my question either by messages or by phone call.
Date published: 2022-04-12
Rated 2 out of 5 by from Turbo Tax is a rip off and very difficult to use You told me the cost of state filing was $20, and I was charged $26. Turbo tax no longer transfers from prior years as easily as before. You did not allow the $600 charity tax deduction. And there were questions regarding the 1099R that were never asked prior to this year and were not on the form
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax is super user friendly I've been using Turbo Tax for 7 years now and I have never had a problem. It's fast and easy to use.
Date published: 2022-04-12
Rated 3 out of 5 by from Too much work for the $$$ I like TurboTax, but the law of diminishing returns (for my convenience) is coming into play. Your fees are nearly the same as most tax professionals in my area. Why would I want to continue using TurboTax doing all the work myself, when I could have a local tax pro do it for me and not pay very much more.
Date published: 2022-04-12
Rated 5 out of 5 by from Great way to do taxes Love the way you all walks us threw the process of doing our taxes.
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 1754