TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 4 out of 5 by from Not cheap but worth it, I guess I was happy that my Robinhood forms carried over seamlessly, that made things easier. Between the 2 States I lived in though... ouch. $50/state :(
Date published: 2021-05-08
Rated 4 out of 5 by from Used Turbotax for a decade Still works great after a decade. Will continue to use TurboTax
Date published: 2021-05-08
Rated 5 out of 5 by from Turbo Tax is great. Use it every year. The best way I have found to file my taxes every year. Easy to use and understand.
Date published: 2021-05-08
Rated 1 out of 5 by from never again I tried to save money to do this on my own, this program was very user friendly UNTIL it came time to transmit my returns. I am now caught in a loop of "you need to update turbo tax and no updates found" I have repeatedly tried the help button, the help center and still cannot get help from a person.
Date published: 2021-05-08
Rated 4 out of 5 by from Turbotax is convenient It offers questions that are convenient to answer and then calculate the refund and fees automatically. Occasionally the "learn more" button does no work.
Date published: 2021-05-08
Rated 5 out of 5 by from Very helpful and easy The live expert saved the day. Very helpful. Very much appreciated
Date published: 2021-05-08
Rated 1 out of 5 by from No so good this year! I did the taxes two times here. I got to the end, and it crashed. I went into the software and it hadn't saved anything. You should make it clear up front that users should save as they go. Wasted 2-3 hours of my time.
Date published: 2021-05-08
Rated 5 out of 5 by from Carla, My Turbo Tax Expert is the best!!! She patiently answered ALL my no doubt annoying questions. By the end of the process, I felt confident and well prepared for the return. I have not had this level of service and attention from anyone doing my taxes in the 38 years I have filed taxes. THANK YOU CARLA!!
Date published: 2021-05-08
Rated 5 out of 5 by from Turbo Tax is Awesome Very easy and helpful program to work with. I like to capability of viewing from form side to step by step view.
Date published: 2021-05-08
Rated 4 out of 5 by from Turbo Tax facilitates doing taxes. I have used Turbo Tax for many years and it is easier than completing Tax Forms by hand.
Date published: 2021-05-08
All TurboTax® Offerings Reviews - Page 1751
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Not cheap but worth it, I guess I was happy that my Robinhood forms carried over seamlessly, that made things easier. Between the 2 States I lived in though... ouch. $50/state :(
Date published: 2021-05-08
Rated 4 out of 5 by from Used Turbotax for a decade Still works great after a decade. Will continue to use TurboTax
Date published: 2021-05-08
Rated 5 out of 5 by from Turbo Tax is great. Use it every year. The best way I have found to file my taxes every year. Easy to use and understand.
Date published: 2021-05-08
Rated 1 out of 5 by from never again I tried to save money to do this on my own, this program was very user friendly UNTIL it came time to transmit my returns. I am now caught in a loop of "you need to update turbo tax and no updates found" I have repeatedly tried the help button, the help center and still cannot get help from a person.
Date published: 2021-05-08
Rated 4 out of 5 by from Turbotax is convenient It offers questions that are convenient to answer and then calculate the refund and fees automatically. Occasionally the "learn more" button does no work.
Date published: 2021-05-08
Rated 5 out of 5 by from Very helpful and easy The live expert saved the day. Very helpful. Very much appreciated
Date published: 2021-05-08
Rated 1 out of 5 by from No so good this year! I did the taxes two times here. I got to the end, and it crashed. I went into the software and it hadn't saved anything. You should make it clear up front that users should save as they go. Wasted 2-3 hours of my time.
Date published: 2021-05-08
Rated 5 out of 5 by from Carla, My Turbo Tax Expert is the best!!! She patiently answered ALL my no doubt annoying questions. By the end of the process, I felt confident and well prepared for the return. I have not had this level of service and attention from anyone doing my taxes in the 38 years I have filed taxes. THANK YOU CARLA!!
Date published: 2021-05-08
Rated 5 out of 5 by from Turbo Tax is Awesome Very easy and helpful program to work with. I like to capability of viewing from form side to step by step view.
Date published: 2021-05-08
Rated 4 out of 5 by from Turbo Tax facilitates doing taxes. I have used Turbo Tax for many years and it is easier than completing Tax Forms by hand.
Date published: 2021-05-08
All TurboTax® Offerings Reviews - Page 1751