TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Very user friendly step by step guide. The Best Great experience online as well as on the phone A+
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo tax makes life easier I used turbo tax live expert feature and it was great. Saved me so much time. No hassle just straight forward and fast and on top of that they deduct the fee from return!!
Date published: 2021-05-07
Rated 5 out of 5 by from Pretty good,very convenience. Easy to follow step by step. Turbo tax guiding is the best concept.
Date published: 2021-05-07
Rated 3 out of 5 by from Turbo Tax Review I have been with Turbo Tax for more than 25 years. This year I was frustrated. I had to file my daughter's South Carolina and North Carolina individual returns. This was the first time I deal with State tax returns. I cannot believe that I had to pay 45 dollars for each state. I only paid 30 dollars for the federal software. Then other hidden charges. I had to pay $90 for processing the electronic returns. Overall 180 dollars more than expected. I will look at other options for next year
Date published: 2021-05-07
Rated 5 out of 5 by from TurboTax is awesome The app was user friendly. The pages guided through without any difficulty
Date published: 2021-05-07
Rated 5 out of 5 by from Hannah is amazing!! Hannah was amazing!! She was kind and super smart. She took all my stress away. She made filing my taxes so easy. I almost want to file my taxes again just to have her help me.
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo Tax is so easy to use. It is just so easy and the help buttons are really easy.
Date published: 2021-05-07
Rated 5 out of 5 by from Excellent service rep. Natalie Hill Excellent service and responses I have nothing More to say.
Date published: 2021-05-07
Rated 5 out of 5 by from SCOTT IS AWESOME This was my first time filing with a professional. I was a little hesitant to get the service, but needed the help because I was lost trying to figure out my tax situation. Scott was amazing in providing the information needed, was prompt in returning documents and explained exactly what was going on with my situation. He was asked questions that I was unaware that I qualified for. I am so grateful for his customer service, and his knowledge assisting me. Thanks again Scott I am appreciative for your assistance with my taxes!!
Date published: 2021-05-07
Rated 5 out of 5 by from REALLY HELPFULL AND EASY TO USE Turbo Tax interface has really been updated over the years and has become really user friendly now
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 1750
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Very user friendly step by step guide. The Best Great experience online as well as on the phone A+
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo tax makes life easier I used turbo tax live expert feature and it was great. Saved me so much time. No hassle just straight forward and fast and on top of that they deduct the fee from return!!
Date published: 2021-05-07
Rated 5 out of 5 by from Pretty good,very convenience. Easy to follow step by step. Turbo tax guiding is the best concept.
Date published: 2021-05-07
Rated 3 out of 5 by from Turbo Tax Review I have been with Turbo Tax for more than 25 years. This year I was frustrated. I had to file my daughter's South Carolina and North Carolina individual returns. This was the first time I deal with State tax returns. I cannot believe that I had to pay 45 dollars for each state. I only paid 30 dollars for the federal software. Then other hidden charges. I had to pay $90 for processing the electronic returns. Overall 180 dollars more than expected. I will look at other options for next year
Date published: 2021-05-07
Rated 5 out of 5 by from TurboTax is awesome The app was user friendly. The pages guided through without any difficulty
Date published: 2021-05-07
Rated 5 out of 5 by from Hannah is amazing!! Hannah was amazing!! She was kind and super smart. She took all my stress away. She made filing my taxes so easy. I almost want to file my taxes again just to have her help me.
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo Tax is so easy to use. It is just so easy and the help buttons are really easy.
Date published: 2021-05-07
Rated 5 out of 5 by from Excellent service rep. Natalie Hill Excellent service and responses I have nothing More to say.
Date published: 2021-05-07
Rated 5 out of 5 by from SCOTT IS AWESOME This was my first time filing with a professional. I was a little hesitant to get the service, but needed the help because I was lost trying to figure out my tax situation. Scott was amazing in providing the information needed, was prompt in returning documents and explained exactly what was going on with my situation. He was asked questions that I was unaware that I qualified for. I am so grateful for his customer service, and his knowledge assisting me. Thanks again Scott I am appreciative for your assistance with my taxes!!
Date published: 2021-05-07
Rated 5 out of 5 by from REALLY HELPFULL AND EASY TO USE Turbo Tax interface has really been updated over the years and has become really user friendly now
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 1750