TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from I WAS OVERCHARGED!!! WHEN I DECIDED TO PRINT AND MAIL MY TAX RETURNS TURBOTAX STILL CHARGEDME $50 FOR e-file CHARGES FOR MY STATE TAX RETURN. GOOD-BYE TURBOTAX
Date published: 2021-05-09
Rated 5 out of 5 by from Title is good Turbo tax answered most of my questions as we went along.
Date published: 2021-05-09
Rated 5 out of 5 by from Great to work with them on my taxes Makes taxes easy to work with. I always get the best returm with turbo tax. I could never do my taxes on my own without their help
Date published: 2021-05-09
Rated 4 out of 5 by from Turbo tax Turbo tax is quick and easy to utilize. We have been using it for the past several years
Date published: 2021-05-09
Rated 4 out of 5 by from good quick service easy to use, super straightforward, knocked out federal and state tax quickly
Date published: 2021-05-09
Rated 4 out of 5 by from Good product My only complaint is that I was supposed to get one CA return free and I did not.
Date published: 2021-05-09
Rated 5 out of 5 by from Thank you for being awesome! Easy to follow along and clear on the needed information.
Date published: 2021-05-09
Rated 5 out of 5 by from I love Turbo Tax!! So simple and Easy This first guy Bobby that I was on chat with was so helpful!! He answered and explained very smoothly things I didn't understand as well as things I never knew I should have known or asked. I thought I had to file self-employed but after talking with him, he put everything the way it should be.
Date published: 2021-05-09
Rated 5 out of 5 by from Turbo Tax had a hiccup this year but I still love As always (or at least for the last 10 years), Turbo Tax made filing our returns easy and mostly painless. This year I purchased it from Amazon, so when I had a problem e-filing the fix was much more difficult than it needed to be. Never again! I will always buy direct from TurboTax in the future!! All of the support features that answered my questions this year, especially related to could I bypass penalties from accessing retirement accounts due to COVID hardship, were wonderful. I think we got our biggest refund EVER. The only issue was when I tried to transmit electronically. I kept getting a message that my version of TurboTax needed an update. Every time I went to "Online" "Download updates" I would get a message that my product was up to date. I finally called the phone number for personal support. Gregory was wonderful!! He left no stone unturned on how to fix the issue. He gave me step by step instructions on fix solutions and called me back in 30 minutes to see if I was successful. Things took longer than expected, but finally, I was able to transmit. I don't know what I would have done without his help. He should get 5 stars too! Again, I will always buy directly from TurboTax in the future. Thanks!!!
Date published: 2021-05-09
Rated 5 out of 5 by from TurboTax is awesome Easy to use. This is my first time and I can finish filing by my own.
Date published: 2021-05-09
All TurboTax® Offerings Reviews - Page 1748
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from I WAS OVERCHARGED!!! WHEN I DECIDED TO PRINT AND MAIL MY TAX RETURNS TURBOTAX STILL CHARGEDME $50 FOR e-file CHARGES FOR MY STATE TAX RETURN. GOOD-BYE TURBOTAX
Date published: 2021-05-09
Rated 5 out of 5 by from Title is good Turbo tax answered most of my questions as we went along.
Date published: 2021-05-09
Rated 5 out of 5 by from Great to work with them on my taxes Makes taxes easy to work with. I always get the best returm with turbo tax. I could never do my taxes on my own without their help
Date published: 2021-05-09
Rated 4 out of 5 by from Turbo tax Turbo tax is quick and easy to utilize. We have been using it for the past several years
Date published: 2021-05-09
Rated 4 out of 5 by from good quick service easy to use, super straightforward, knocked out federal and state tax quickly
Date published: 2021-05-09
Rated 4 out of 5 by from Good product My only complaint is that I was supposed to get one CA return free and I did not.
Date published: 2021-05-09
Rated 5 out of 5 by from Thank you for being awesome! Easy to follow along and clear on the needed information.
Date published: 2021-05-09
Rated 5 out of 5 by from I love Turbo Tax!! So simple and Easy This first guy Bobby that I was on chat with was so helpful!! He answered and explained very smoothly things I didn't understand as well as things I never knew I should have known or asked. I thought I had to file self-employed but after talking with him, he put everything the way it should be.
Date published: 2021-05-09
Rated 5 out of 5 by from Turbo Tax had a hiccup this year but I still love As always (or at least for the last 10 years), Turbo Tax made filing our returns easy and mostly painless. This year I purchased it from Amazon, so when I had a problem e-filing the fix was much more difficult than it needed to be. Never again! I will always buy direct from TurboTax in the future!! All of the support features that answered my questions this year, especially related to could I bypass penalties from accessing retirement accounts due to COVID hardship, were wonderful. I think we got our biggest refund EVER. The only issue was when I tried to transmit electronically. I kept getting a message that my version of TurboTax needed an update. Every time I went to "Online" "Download updates" I would get a message that my product was up to date. I finally called the phone number for personal support. Gregory was wonderful!! He left no stone unturned on how to fix the issue. He gave me step by step instructions on fix solutions and called me back in 30 minutes to see if I was successful. Things took longer than expected, but finally, I was able to transmit. I don't know what I would have done without his help. He should get 5 stars too! Again, I will always buy directly from TurboTax in the future. Thanks!!!
Date published: 2021-05-09
Rated 5 out of 5 by from TurboTax is awesome Easy to use. This is my first time and I can finish filing by my own.
Date published: 2021-05-09
All TurboTax® Offerings Reviews - Page 1748