TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbotax is an excellent tax program I've been using Turbotax Premier for several years now. The software allows me to complete my federal and state returns with relative ease, considering there are complex investment income issues.
Date published: 2022-04-13
Rated 4 out of 5 by from First time use Turbo Tax Really good, easy to use compare with the one I used before. The UI is really good. Not easy to find out how to switch form mail document to E-file.
Date published: 2022-04-13
Rated 2 out of 5 by from Easy to Use but Misleading on Price This product is pretty easy to use. As for the price, very misleading. Expected to do this for free since my taxes are easy to do, but was charged a whopping $108. Right in the middle of doing my taxes I get a pop up telling me if I want to continue filing I need the deluxe version of turbotax?!! I am considered low income. If I would have known from the very beginning how much I was going to have to pay to file my taxes, this is DEFINITELY not the route I would have taken. I am extremely disappointed with turbotax! Next year I will not make this mistake and will NOT use or recommend turbotax.
Date published: 2022-04-13
Rated 4 out of 5 by from Charges start to stack up higher and higher yearly It's frustrating that this organization is turning into a high pressure sales pitch of services and upgrades. TurboTax is advertised as "Free" but, try as I might, I can't find any possibility of using this service for free. The organization does a good job and is very convenient. I think it has a good reputation outside of all the upcharges. Take into consideration the business to customer relationship and take it easy on all the charges. I'm happy to pay for the service but the charges start to stack up as I progress through my taxes. Other than that, thanks for what you offer.
Date published: 2022-04-13
Rated 5 out of 5 by from Stress-free filing It was simple to use and the encouraging status updates kept me focused.
Date published: 2022-04-13
Rated 1 out of 5 by from So Invasive Looking for another tax program. I went to print out my 2020 tax return and it was over 80 pages long. At every turn, TurboTax is trying to sell something. Looking at a form before you file is nearly impossible.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax Review Turbo Tax works, has helped me do my returns for many years.
Date published: 2022-04-13
Rated 4 out of 5 by from Turbo Tax was good My experience was just fine. Very helpful tips and assistance.
Date published: 2022-04-13
Rated 4 out of 5 by from Turbo Tax is Good TurboTax explained each section that is required for your return very clearly.
Date published: 2022-04-13
Rated 4 out of 5 by from Not bad I had a pretty smooth experience with turbo tax :)
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 1747
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is an excellent tax program I've been using Turbotax Premier for several years now. The software allows me to complete my federal and state returns with relative ease, considering there are complex investment income issues.
Date published: 2022-04-13
Rated 4 out of 5 by from First time use Turbo Tax Really good, easy to use compare with the one I used before. The UI is really good. Not easy to find out how to switch form mail document to E-file.
Date published: 2022-04-13
Rated 2 out of 5 by from Easy to Use but Misleading on Price This product is pretty easy to use. As for the price, very misleading. Expected to do this for free since my taxes are easy to do, but was charged a whopping $108. Right in the middle of doing my taxes I get a pop up telling me if I want to continue filing I need the deluxe version of turbotax?!! I am considered low income. If I would have known from the very beginning how much I was going to have to pay to file my taxes, this is DEFINITELY not the route I would have taken. I am extremely disappointed with turbotax! Next year I will not make this mistake and will NOT use or recommend turbotax.
Date published: 2022-04-13
Rated 4 out of 5 by from Charges start to stack up higher and higher yearly It's frustrating that this organization is turning into a high pressure sales pitch of services and upgrades. TurboTax is advertised as "Free" but, try as I might, I can't find any possibility of using this service for free. The organization does a good job and is very convenient. I think it has a good reputation outside of all the upcharges. Take into consideration the business to customer relationship and take it easy on all the charges. I'm happy to pay for the service but the charges start to stack up as I progress through my taxes. Other than that, thanks for what you offer.
Date published: 2022-04-13
Rated 5 out of 5 by from Stress-free filing It was simple to use and the encouraging status updates kept me focused.
Date published: 2022-04-13
Rated 1 out of 5 by from So Invasive Looking for another tax program. I went to print out my 2020 tax return and it was over 80 pages long. At every turn, TurboTax is trying to sell something. Looking at a form before you file is nearly impossible.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax Review Turbo Tax works, has helped me do my returns for many years.
Date published: 2022-04-13
Rated 4 out of 5 by from Turbo Tax was good My experience was just fine. Very helpful tips and assistance.
Date published: 2022-04-13
Rated 4 out of 5 by from Turbo Tax is Good TurboTax explained each section that is required for your return very clearly.
Date published: 2022-04-13
Rated 4 out of 5 by from Not bad I had a pretty smooth experience with turbo tax :)
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 1747