TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 4 out of 5 by from TT-Needs Proper Focus Yes, we want to get our taxes done quickly and accurately, but the first question from TT should be: How do you want to file, efile or paper file? This is important and TT knows why. You can't efile without an IP PIN which is furnished by the IRS; you also can't efile without knowing last year's AGI. If you're married and want to efile, then both parties need an IP PIN. Even if you paper file, an IP PIN has an entry spot on the form. But this is NOT what TT software does. In fact, TT did not bring up the IP PIN at all until after our filing was rejected by the IRS. TT asked us to create a signature pin which we did, but that is not the same thing as an IP PIN. TT did not bring up the IP PIN issue at all before we first efiled. We then had to request an IP PIN from the IRS which took 2 weeks. To me, getting ready and prepared to file is how the process should start. Waiting until you finish your tax prep work may be too late.
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo Tax is fantastic I've been using Turbo Tax for over 30 years and I have never been dissatisfied with its performance, accuracy or completeness. It has always been up to date logical to use and quick to catch my mistakes. I have recommended it to many friends and not heard a complaint from any of them.
Date published: 2021-05-12
Rated 5 out of 5 by from GOOD this was very easy, questions were easily answered and thorough
Date published: 2021-05-12
Rated 4 out of 5 by from Turbo tax is very good Turbo tax handles every area of income taxes, they answer all the questions I have
Date published: 2021-05-12
Rated 1 out of 5 by from too expensive when turbo tax cost more than CPA service that is too expensive! Should be more affordable. convenience and cost effective is most important.
Date published: 2021-05-12
Rated 5 out of 5 by from its good Everyone was very helpful, I will use you again next year.
Date published: 2021-05-12
Rated 4 out of 5 by from Love the ease I was feeling stressed this year filing and TurboTax made it easy breezy and relatively quick to do with some of my circumstances
Date published: 2021-05-12
Rated 5 out of 5 by from Ease of Filing Using TurboTax makes filing taxes very easy and gives me peace of mind
Date published: 2021-05-12
Rated 4 out of 5 by from Easy To Use I was able to use TurboTax without any problem. It is easy to follow step by step. At end the Smart Check checks for any errors. This is great feature.
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo Tsx is fast and efficient! turbo tax is accurate and fast. Lots of expert help to assist you in completing your taxes.
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 1747
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from TT-Needs Proper Focus Yes, we want to get our taxes done quickly and accurately, but the first question from TT should be: How do you want to file, efile or paper file? This is important and TT knows why. You can't efile without an IP PIN which is furnished by the IRS; you also can't efile without knowing last year's AGI. If you're married and want to efile, then both parties need an IP PIN. Even if you paper file, an IP PIN has an entry spot on the form. But this is NOT what TT software does. In fact, TT did not bring up the IP PIN at all until after our filing was rejected by the IRS. TT asked us to create a signature pin which we did, but that is not the same thing as an IP PIN. TT did not bring up the IP PIN issue at all before we first efiled. We then had to request an IP PIN from the IRS which took 2 weeks. To me, getting ready and prepared to file is how the process should start. Waiting until you finish your tax prep work may be too late.
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo Tax is fantastic I've been using Turbo Tax for over 30 years and I have never been dissatisfied with its performance, accuracy or completeness. It has always been up to date logical to use and quick to catch my mistakes. I have recommended it to many friends and not heard a complaint from any of them.
Date published: 2021-05-12
Rated 5 out of 5 by from GOOD this was very easy, questions were easily answered and thorough
Date published: 2021-05-12
Rated 4 out of 5 by from Turbo tax is very good Turbo tax handles every area of income taxes, they answer all the questions I have
Date published: 2021-05-12
Rated 1 out of 5 by from too expensive when turbo tax cost more than CPA service that is too expensive! Should be more affordable. convenience and cost effective is most important.
Date published: 2021-05-12
Rated 5 out of 5 by from its good Everyone was very helpful, I will use you again next year.
Date published: 2021-05-12
Rated 4 out of 5 by from Love the ease I was feeling stressed this year filing and TurboTax made it easy breezy and relatively quick to do with some of my circumstances
Date published: 2021-05-12
Rated 5 out of 5 by from Ease of Filing Using TurboTax makes filing taxes very easy and gives me peace of mind
Date published: 2021-05-12
Rated 4 out of 5 by from Easy To Use I was able to use TurboTax without any problem. It is easy to follow step by step. At end the Smart Check checks for any errors. This is great feature.
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo Tsx is fast and efficient! turbo tax is accurate and fast. Lots of expert help to assist you in completing your taxes.
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 1747