TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Quality service Very matter of fact, and helpfully to the point. Highly recommend.
Date published: 2022-04-12
Rated 3 out of 5 by from Start to finish did a 180 At first taxes were going easy and fast thanks to importing and snapping a picture of your W2. I am disappointed that they do not have my bank under seach but that's a small inconvenience. It is frustrating to have to upgrade because of a summer class. I recently experienced a house fire and need every penny I can get. Not only was I forced to upgrade to get my refund but they added two unexpected fees taking over double what they originally said.
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax is good but isn't free for retirees I don't owe any taxes but you will owe turbotax before you are done.
Date published: 2022-04-12
Rated 5 out of 5 by from First Time User This was our first time not using a service. We have always been a bit intimidated since my wife is self employed. But TurboTax helped us through and made it easy to understand. Its much cheaper than a tax service as well. Thank you!
Date published: 2022-04-12
Rated 1 out of 5 by from Will never use again My return got rejected because someone fraudulently claimed my dependant before I could. Turbo tax doesn’t have anyone to help clear this up. I can’t even talk to a live person. Waste of money
Date published: 2022-04-12
Rated 1 out of 5 by from TurboTax sucks! The expert never responded to my messages. It's my first time filing so I don't know if everything is correct or not
Date published: 2022-04-12
Rated 5 out of 5 by from Very friendly system easy to work with! Great system to work with, I have recommend it to all of my friends.
Date published: 2022-04-12
Rated 5 out of 5 by from TurboTax makes yucky taxes better TurboTax makes completing the forms a step by step process and will import data and provide donation values.
Date published: 2022-04-12
Rated 1 out of 5 by from constantly trying to upcharge me Turbo Tax is constantly trying to upcharge me. Left me super ticked off for the most simple of returns.
Date published: 2022-04-12
Rated 1 out of 5 by from What the heck I am filing unemployed and you charge me $120 to file due to a 1099-G form which should prove I don't have any money. I end up owing a thousand dollars to the government and then a hundred and twenty to you to top it off.
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 1744
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Quality service Very matter of fact, and helpfully to the point. Highly recommend.
Date published: 2022-04-12
Rated 3 out of 5 by from Start to finish did a 180 At first taxes were going easy and fast thanks to importing and snapping a picture of your W2. I am disappointed that they do not have my bank under seach but that's a small inconvenience. It is frustrating to have to upgrade because of a summer class. I recently experienced a house fire and need every penny I can get. Not only was I forced to upgrade to get my refund but they added two unexpected fees taking over double what they originally said.
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax is good but isn't free for retirees I don't owe any taxes but you will owe turbotax before you are done.
Date published: 2022-04-12
Rated 5 out of 5 by from First Time User This was our first time not using a service. We have always been a bit intimidated since my wife is self employed. But TurboTax helped us through and made it easy to understand. Its much cheaper than a tax service as well. Thank you!
Date published: 2022-04-12
Rated 1 out of 5 by from Will never use again My return got rejected because someone fraudulently claimed my dependant before I could. Turbo tax doesn’t have anyone to help clear this up. I can’t even talk to a live person. Waste of money
Date published: 2022-04-12
Rated 1 out of 5 by from TurboTax sucks! The expert never responded to my messages. It's my first time filing so I don't know if everything is correct or not
Date published: 2022-04-12
Rated 5 out of 5 by from Very friendly system easy to work with! Great system to work with, I have recommend it to all of my friends.
Date published: 2022-04-12
Rated 5 out of 5 by from TurboTax makes yucky taxes better TurboTax makes completing the forms a step by step process and will import data and provide donation values.
Date published: 2022-04-12
Rated 1 out of 5 by from constantly trying to upcharge me Turbo Tax is constantly trying to upcharge me. Left me super ticked off for the most simple of returns.
Date published: 2022-04-12
Rated 1 out of 5 by from What the heck I am filing unemployed and you charge me $120 to file due to a 1099-G form which should prove I don't have any money. I end up owing a thousand dollars to the government and then a hundred and twenty to you to top it off.
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 1744