TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Super easy Ive been using Turbo all my life. Never had any problems
Date published: 2021-05-12
Rated 1 out of 5 by from Turbo Tax is anything but free. As a college student who needs every penny i can get, they charge me $110 to input my 1098T & 1099Q. Then they charge me $40 to deduct the $110 from my refund instead of using a credit card to pay or to give the money to Credit Karma (who i will probably stop using since they are a part of the inaccurate advrtising.
Date published: 2021-05-12
Rated 4 out of 5 by from Great on-line support keep the forms the same year to year makes it easy to push through the tax return
Date published: 2021-05-12
Rated 5 out of 5 by from Very helpful Intuitive and helpful as you go down the list. Highly recommend for anyone doing taxes for the first time!
Date published: 2021-05-12
Rated 5 out of 5 by from Loved Turbo Tax Live Mary Therese was amazing. She was great to give advice and answer all my question.
Date published: 2021-05-12
Rated 5 out of 5 by from CPA John was very helpful! Awesome service Turbo tax experts CPA John Futato was Awesome! Lice chat was helpful and live agent called in seconds then cpa John called while on with live agent. Kudos on all services
Date published: 2021-05-12
Rated 5 out of 5 by from all good with Turbo Tax in 2021 process of preparation was easy, clean, intuitive and complete
Date published: 2021-05-12
Rated 4 out of 5 by from Pretty Good Easy to Follow Go Back and Start Over. Yet Being Older than Most Users and Not That Tech Knowledgeable I Wish I Had Asked A Few Questions With The Live Talk.
Date published: 2021-05-12
Rated 5 out of 5 by from Doing Taxes Easy & Quick It pretty much gets all the data I need electronically including info. from last years tax return
Date published: 2021-05-12
Rated 4 out of 5 by from Hidden costs and fees We used to get a state filing with buying the deluxe package and with the buying extra State. This is now costing me an extra $150 and takes the simple $60 box to $210 with hidden fees. I see the value in the form, but not in the online filing. Filing should be included in the base cost and charged extra on additional filings. Put the $200 price on the box and be honest about it.
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 1743
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Super easy Ive been using Turbo all my life. Never had any problems
Date published: 2021-05-12
Rated 1 out of 5 by from Turbo Tax is anything but free. As a college student who needs every penny i can get, they charge me $110 to input my 1098T & 1099Q. Then they charge me $40 to deduct the $110 from my refund instead of using a credit card to pay or to give the money to Credit Karma (who i will probably stop using since they are a part of the inaccurate advrtising.
Date published: 2021-05-12
Rated 4 out of 5 by from Great on-line support keep the forms the same year to year makes it easy to push through the tax return
Date published: 2021-05-12
Rated 5 out of 5 by from Very helpful Intuitive and helpful as you go down the list. Highly recommend for anyone doing taxes for the first time!
Date published: 2021-05-12
Rated 5 out of 5 by from Loved Turbo Tax Live Mary Therese was amazing. She was great to give advice and answer all my question.
Date published: 2021-05-12
Rated 5 out of 5 by from CPA John was very helpful! Awesome service Turbo tax experts CPA John Futato was Awesome! Lice chat was helpful and live agent called in seconds then cpa John called while on with live agent. Kudos on all services
Date published: 2021-05-12
Rated 5 out of 5 by from all good with Turbo Tax in 2021 process of preparation was easy, clean, intuitive and complete
Date published: 2021-05-12
Rated 4 out of 5 by from Pretty Good Easy to Follow Go Back and Start Over. Yet Being Older than Most Users and Not That Tech Knowledgeable I Wish I Had Asked A Few Questions With The Live Talk.
Date published: 2021-05-12
Rated 5 out of 5 by from Doing Taxes Easy & Quick It pretty much gets all the data I need electronically including info. from last years tax return
Date published: 2021-05-12
Rated 4 out of 5 by from Hidden costs and fees We used to get a state filing with buying the deluxe package and with the buying extra State. This is now costing me an extra $150 and takes the simple $60 box to $210 with hidden fees. I see the value in the form, but not in the online filing. Filing should be included in the base cost and charged extra on additional filings. Put the $200 price on the box and be honest about it.
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 1743