TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from Federal Return Rejected; correction how-to unclear I have used TurboTax for several years in a row with very few issues. However this year my federal return was rejected. I folllowed the steps in TurboTax to correct the errors, got the all clear and re-filed. The return was rejected again. I was able to figure out the issue manually but the steps were convoluted. Not a great experience this year.
Date published: 2023-04-17
Rated 5 out of 5 by from taxes made easy it was easy to do my taxes this year. I just had to follow all the promts for information.
Date published: 2023-04-17
Rated 2 out of 5 by from Did not permit review of final returns pre-filing Still have not been able to see the return documents, even though they are now filed [filed after checking the input pages]. No trust that is correct. Last-minute filers BEWARE!
Date published: 2023-04-17
Rated 5 out of 5 by from Awesome and fast! My experience was great! It was quick and easy! Will use again
Date published: 2023-04-17
Rated 5 out of 5 by from I appreciate Turbo Tax Turbo Tax saves me time (and probably money). Its easy to follow along. I had to use the help and talk to a person several times and each time I was truly helped. The representatives were very helpful and kind as they helped me fix my errors. I wasn't even worried when my return was rejected because they promised to help me ==and they did.
Date published: 2023-04-17
Rated 5 out of 5 by from Fantastic Very easy program to use. You are walked through every step and any missing or incorrect information is flagged immediately. Correction/additions are easy to make.
Date published: 2023-04-17
Rated 2 out of 5 by from CANT CANCEL PREMIUM SERVICE I have used Turbo Tax for several years, some years required more help than others. I am unable to delete the premium service that I have used in the past. nothing was helpful. I paid for more than what I needed to file.
Date published: 2023-04-17
Rated 5 out of 5 by from Great Fantastic. Idk what they want me to say but I’m not saying it
Date published: 2023-04-17
Rated 5 out of 5 by from Easily done This was an easy process. I will defiantly look into use Turbo Tax again next year. Thank you for all your help.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is easy and reliable I have been using Turbo Tax for over ten years and so far I haven't had any issues...thank you for being a great tax friend.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1741
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Federal Return Rejected; correction how-to unclear I have used TurboTax for several years in a row with very few issues. However this year my federal return was rejected. I folllowed the steps in TurboTax to correct the errors, got the all clear and re-filed. The return was rejected again. I was able to figure out the issue manually but the steps were convoluted. Not a great experience this year.
Date published: 2023-04-17
Rated 5 out of 5 by from taxes made easy it was easy to do my taxes this year. I just had to follow all the promts for information.
Date published: 2023-04-17
Rated 2 out of 5 by from Did not permit review of final returns pre-filing Still have not been able to see the return documents, even though they are now filed [filed after checking the input pages]. No trust that is correct. Last-minute filers BEWARE!
Date published: 2023-04-17
Rated 5 out of 5 by from Awesome and fast! My experience was great! It was quick and easy! Will use again
Date published: 2023-04-17
Rated 5 out of 5 by from I appreciate Turbo Tax Turbo Tax saves me time (and probably money). Its easy to follow along. I had to use the help and talk to a person several times and each time I was truly helped. The representatives were very helpful and kind as they helped me fix my errors. I wasn't even worried when my return was rejected because they promised to help me ==and they did.
Date published: 2023-04-17
Rated 5 out of 5 by from Fantastic Very easy program to use. You are walked through every step and any missing or incorrect information is flagged immediately. Correction/additions are easy to make.
Date published: 2023-04-17
Rated 2 out of 5 by from CANT CANCEL PREMIUM SERVICE I have used Turbo Tax for several years, some years required more help than others. I am unable to delete the premium service that I have used in the past. nothing was helpful. I paid for more than what I needed to file.
Date published: 2023-04-17
Rated 5 out of 5 by from Great Fantastic. Idk what they want me to say but I’m not saying it
Date published: 2023-04-17
Rated 5 out of 5 by from Easily done This was an easy process. I will defiantly look into use Turbo Tax again next year. Thank you for all your help.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is easy and reliable I have been using Turbo Tax for over ten years and so far I haven't had any issues...thank you for being a great tax friend.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1741