TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by
REG109 from
Federal returns worked fine, State had problems
I was able to follow the directions to fill out the required info for both federal and state tax forms, no problems. However, when it came time to actually file both federal and state and pay for the state filling fee and the audit protection fee I was unable to complete the process due to an error message that continuously displayed. I talked to one of your tech's and there was no resolution to the problem. I was able to file the federal return and pay them what I owed them but i delayed filing the state. I never was able efile the state return and ended up mailing it in.
Date published: 2023-05-02
Rated 4 out of 5 by
Key taxes from
Yep
Aces. Great app. Easy to use. Simple to understand.
Date published: 2023-05-02
Rated 5 out of 5 by
hooy2 from
Works like a charm
I've used Turbo Tax for many years now and it keeps getting a little easier due to their continued upgrades that make it even more efficient.
Date published: 2023-05-02
Rated 4 out of 5 by
lil cindy from
fairly easy
easy enough. Better than going to an office somewhere
Date published: 2023-05-02
Rated 5 out of 5 by
anyaonthewater from
Love it.
It was an easy process to do and get it one. online.
Date published: 2023-05-02
Rated 5 out of 5 by
Crystallee828282 from
Turbo tax is awesome
They made it easy for me to do my taxes on my own!
Date published: 2023-05-02
Rated 5 out of 5 by
knowitallnikki from
First time TurboTax User - Forever customer
I was really surprised by how easy it was to navigate and enter all of my information. I was even more surprised at how easy it was to file my (multiple) state returns. That other Tax company that starts with an "H" is so much harder to navigate and information is horrible to find. I ended up saving almost $250 by letting TurboTax walk me through the process instead of paying someone else or using that other company.
Date published: 2023-05-02
Rated 5 out of 5 by
ChelleAS Love Me from
TURBO TAX -EASY TO USE
Love how simple Turbo Tax make doing taxes.........
Date published: 2023-05-02
Rated 5 out of 5 by
1KingVernon from
Turbo Tax is amazing
I've been doing my taxes with Turbo for the last four years, and they are amazing.
Date published: 2023-05-02
Rated 5 out of 5 by
null from
Great service
Helpful easy to use system that provides feedback and chances to review
All TurboTax® Offerings Reviews - Page 175
Date published: 2023-05-02
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
REG109 from
Federal returns worked fine, State had problems
I was able to follow the directions to fill out the required info for both federal and state tax forms, no problems. However, when it came time to actually file both federal and state and pay for the state filling fee and the audit protection fee I was unable to complete the process due to an error message that continuously displayed. I talked to one of your tech's and there was no resolution to the problem. I was able to file the federal return and pay them what I owed them but i delayed filing the state. I never was able efile the state return and ended up mailing it in.
Date published: 2023-05-02
Rated 4 out of 5 by
Key taxes from
Yep
Aces. Great app. Easy to use. Simple to understand.
Date published: 2023-05-02
Rated 5 out of 5 by
hooy2 from
Works like a charm
I've used Turbo Tax for many years now and it keeps getting a little easier due to their continued upgrades that make it even more efficient.
Date published: 2023-05-02
Rated 4 out of 5 by
lil cindy from
fairly easy
easy enough. Better than going to an office somewhere
Date published: 2023-05-02
Rated 5 out of 5 by
anyaonthewater from
Love it.
It was an easy process to do and get it one. online.
Date published: 2023-05-02
Rated 5 out of 5 by
Crystallee828282 from
Turbo tax is awesome
They made it easy for me to do my taxes on my own!
Date published: 2023-05-02
Rated 5 out of 5 by
knowitallnikki from
First time TurboTax User - Forever customer
I was really surprised by how easy it was to navigate and enter all of my information. I was even more surprised at how easy it was to file my (multiple) state returns. That other Tax company that starts with an "H" is so much harder to navigate and information is horrible to find. I ended up saving almost $250 by letting TurboTax walk me through the process instead of paying someone else or using that other company.
Date published: 2023-05-02
Rated 5 out of 5 by
ChelleAS Love Me from
TURBO TAX -EASY TO USE
Love how simple Turbo Tax make doing taxes.........
Date published: 2023-05-02
Rated 5 out of 5 by
1KingVernon from
Turbo Tax is amazing
I've been doing my taxes with Turbo for the last four years, and they are amazing.
Date published: 2023-05-02
Rated 5 out of 5 by
null from
Great service
Helpful easy to use system that provides feedback and chances to review
All TurboTax® Offerings Reviews - Page 175
Date published: 2023-05-02