TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281648 reviews)
Star ratings are from 2021
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Rated 2 out of 5 by from Underperformed compared to previous years I've been using Turbotax for over 10 years on different computers, usually Apple. Some time ago, I had to switch to an HP all-in-one computer (2 years old), and the Turbotax software was paralyzingly slow- whether it was opening, saving, downloading software updates, pop-up windows, you name it. There were no other active programs running at the same time, so there is something bloated about the program that recent model HP desktops cannot handle efficiently. And, why is it that, weeks after the original filing date of 4/15, now revised to 5/17/21, Turbotax still says it has program updates it needs to download and install? Either you were ready by April 15 or you were not. Or even May 1. Or even May 11.
Date published: 2021-05-12
Rated 5 out of 5 by from TURBO TAX IS AWESOME IT IS VERY EASY TO DO YOU JUST FOLLOW THE DIRECTION
Date published: 2021-05-12
Rated 5 out of 5 by from AWESOME ! VERY GOOD. EASY TO USE ! simple instructions. will use it next year also.
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo Tax is great It was a good experience using the Turbo Tax software
Date published: 2021-05-12
Rated 5 out of 5 by from TURBO TAX IS THE BEST Turbo tax is the easy way to prepare you own taxes, been using it for 23 years
Date published: 2021-05-12
Rated 3 out of 5 by from not as good as it should be I would like to have a way to get back to correct a mistake when I get the notice on the review. It is a pain in the butt to make corrections now.
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo Tax is awsome Straight forward -easy to use. one thing that interested me is that I can used forms or step by step.
Date published: 2021-05-12
Rated 1 out of 5 by from Turbo Tax is not intuitive In TT's desire to facilitate the filing process it has created unnecessary complications. Sometimes the complex worksheets are totally unnecessary but TT insist you put a number into the worksheet instead of directly on a form. Backtracking to determine where the number arose is a complicated process. After 15 years of TT it is tmne I exzplore other options.
Date published: 2021-05-12
Rated 5 out of 5 by from t tax was great really easy, could not ask for anything else really likedit
Date published: 2021-05-12
Rated 3 out of 5 by from State you didn't provide any info about how to file state business taxes upon completion?
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 1738
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Underperformed compared to previous years I've been using Turbotax for over 10 years on different computers, usually Apple. Some time ago, I had to switch to an HP all-in-one computer (2 years old), and the Turbotax software was paralyzingly slow- whether it was opening, saving, downloading software updates, pop-up windows, you name it. There were no other active programs running at the same time, so there is something bloated about the program that recent model HP desktops cannot handle efficiently. And, why is it that, weeks after the original filing date of 4/15, now revised to 5/17/21, Turbotax still says it has program updates it needs to download and install? Either you were ready by April 15 or you were not. Or even May 1. Or even May 11.
Date published: 2021-05-12
Rated 5 out of 5 by from TURBO TAX IS AWESOME IT IS VERY EASY TO DO YOU JUST FOLLOW THE DIRECTION
Date published: 2021-05-12
Rated 5 out of 5 by from AWESOME ! VERY GOOD. EASY TO USE ! simple instructions. will use it next year also.
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo Tax is great It was a good experience using the Turbo Tax software
Date published: 2021-05-12
Rated 5 out of 5 by from TURBO TAX IS THE BEST Turbo tax is the easy way to prepare you own taxes, been using it for 23 years
Date published: 2021-05-12
Rated 3 out of 5 by from not as good as it should be I would like to have a way to get back to correct a mistake when I get the notice on the review. It is a pain in the butt to make corrections now.
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo Tax is awsome Straight forward -easy to use. one thing that interested me is that I can used forms or step by step.
Date published: 2021-05-12
Rated 1 out of 5 by from Turbo Tax is not intuitive In TT's desire to facilitate the filing process it has created unnecessary complications. Sometimes the complex worksheets are totally unnecessary but TT insist you put a number into the worksheet instead of directly on a form. Backtracking to determine where the number arose is a complicated process. After 15 years of TT it is tmne I exzplore other options.
Date published: 2021-05-12
Rated 5 out of 5 by from t tax was great really easy, could not ask for anything else really likedit
Date published: 2021-05-12
Rated 3 out of 5 by from State you didn't provide any info about how to file state business taxes upon completion?
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 1738