TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 3 out of 5 by from First Time User This year was my first time filing myself. I have always used a CPA in the past. I was taken by surprise when I entered my information that the website gave me the option to upgrade and when I declined, it would let me go any further without upgrading. Not sure if my info wasn't compatible for the easy file free version or what the deal was, but I did have to pay to file. But ultimately the website was easy to maneuver around with the step by step follow along directions. I believe I will use this service again for next year.
Date published: 2021-05-12
Rated 5 out of 5 by from Easy use Have used Turbo Tax for 5 years now. It walks you through each step. It's like having personal accountant looking over your work as you go.
Date published: 2021-05-12
Rated 5 out of 5 by from Incredible help to me The filing was easy and simple with detailed instructions.
Date published: 2021-05-12
Rated 4 out of 5 by from Not as good has it has been. I've used TurboTax for years, but this year it seems a bit different and more challenging to find items and follow.
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo Tax Works! I was able to chat with an expert who answered all my questions about my return.
Date published: 2021-05-12
Rated 5 out of 5 by from Awesome, and helpful! Turbotax is so handy to use...step by step, and professional assistance are a a plus and worth every penny spent!
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo is a great tool I have used for nine years as of today. No problems.
Date published: 2021-05-12
Rated 3 out of 5 by from Use Turbotax every year, I use Turbotax every year. I always go through some insurance company or bank to get a discount, but the discounts I use never fully go through or they only go through partially, at the end of Turbotax when I pay. It gets more costly every year. I think this might be the last year I use Turbotax.
Date published: 2021-05-12
Rated 5 out of 5 by from Third year using TurboTax....easy and awesome! With my simple return the 'walk-thru' of all aspects of the return was easy to understand and follow!
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo Tax was easy, even for me like the feature options for guidance vs. my option. easy to navigate
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 1736
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from First Time User This year was my first time filing myself. I have always used a CPA in the past. I was taken by surprise when I entered my information that the website gave me the option to upgrade and when I declined, it would let me go any further without upgrading. Not sure if my info wasn't compatible for the easy file free version or what the deal was, but I did have to pay to file. But ultimately the website was easy to maneuver around with the step by step follow along directions. I believe I will use this service again for next year.
Date published: 2021-05-12
Rated 5 out of 5 by from Easy use Have used Turbo Tax for 5 years now. It walks you through each step. It's like having personal accountant looking over your work as you go.
Date published: 2021-05-12
Rated 5 out of 5 by from Incredible help to me The filing was easy and simple with detailed instructions.
Date published: 2021-05-12
Rated 4 out of 5 by from Not as good has it has been. I've used TurboTax for years, but this year it seems a bit different and more challenging to find items and follow.
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo Tax Works! I was able to chat with an expert who answered all my questions about my return.
Date published: 2021-05-12
Rated 5 out of 5 by from Awesome, and helpful! Turbotax is so handy to use...step by step, and professional assistance are a a plus and worth every penny spent!
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo is a great tool I have used for nine years as of today. No problems.
Date published: 2021-05-12
Rated 3 out of 5 by from Use Turbotax every year, I use Turbotax every year. I always go through some insurance company or bank to get a discount, but the discounts I use never fully go through or they only go through partially, at the end of Turbotax when I pay. It gets more costly every year. I think this might be the last year I use Turbotax.
Date published: 2021-05-12
Rated 5 out of 5 by from Third year using TurboTax....easy and awesome! With my simple return the 'walk-thru' of all aspects of the return was easy to understand and follow!
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo Tax was easy, even for me like the feature options for guidance vs. my option. easy to navigate
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 1736