TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from Intuitive user experience Good software to back the good user experience. Positive experience
Date published: 2021-05-12
Rated 5 out of 5 by from TurboTax is the best! I AM RETIRED SENIOR WHO NORMALLY DOES NOT FILE. THIS YEAR, I ATTEMPTED TO RETURN TO THE WORK PLACE ONLY TO FIND THAT HEALTH-WISE, IT WAS NOT GOING TO WORK. I MADE JUST ENOUGH TO HAVE FILE TO GET MY WITHHOLDING RETURNED. THANKS TO TURBO TAX, IT WAS VERY EASY!
Date published: 2021-05-12
Rated 3 out of 5 by from Great software but problematic. I've used TurboTax for years usually with few issues. This year it forced me to put info in about using my car for business when I had no business income or expense. And there was no access for me to use the Live Expert. I would have loved to have the option.
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo Tax is exactly what I need. It is perfect! Turbo tax was easy and straightforward. It made about a week of tax work a few hours detail. All was good until I run across the rating form. I don't have a nickname. But the form is force-filled and every option of none was taken. It took 6 minutes to get it to accept something. very ridiculous!
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo tax is simple and easy I love delux product as it gives exactly what I need for review/support to get the right amount of tax refund. I like to be guided step by step and look at tips or frequently answered question to learn about vocabularies I wasn't too familiar with.
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo Tax is easy to use Turbo Tax is well-designed which makes it very easy to follow and understand the instructions. I took advantage of the 'additional information' options whenever I wasn't exactly sure about a situation and always found the answers I needed. Thank you, Turbo Tax!
Date published: 2021-05-12
Rated 4 out of 5 by from More reassurance is needed Most of the time, TTax reassures you that information like carry over loss has been automatically entered, but not always. I need feedback, one way or the other, every step of the way.
Date published: 2021-05-12
Rated 5 out of 5 by from Love! Easy to use and always able to find answers to any questions I have!
Date published: 2021-05-12
Rated 5 out of 5 by from TurboTax is easy Very easy but detailed. The format and additional questions are invaluable.
Date published: 2021-05-12
Rated 5 out of 5 by from Yep, Turbo Tax is fantastic! I've been using Turbo Tax for many years. Features and options for using Turbo Tax are clear and straight forward. The program is always up-to-date with the latest filing requirements. To be honest, it has been the real reason I've had the courage to prepare my own returns over the years. I know they'll hold my hand as I work though the process and they'll back me up after I've filed. Thanks Turbo Tax - another year - another great job.
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 1733
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Intuitive user experience Good software to back the good user experience. Positive experience
Date published: 2021-05-12
Rated 5 out of 5 by from TurboTax is the best! I AM RETIRED SENIOR WHO NORMALLY DOES NOT FILE. THIS YEAR, I ATTEMPTED TO RETURN TO THE WORK PLACE ONLY TO FIND THAT HEALTH-WISE, IT WAS NOT GOING TO WORK. I MADE JUST ENOUGH TO HAVE FILE TO GET MY WITHHOLDING RETURNED. THANKS TO TURBO TAX, IT WAS VERY EASY!
Date published: 2021-05-12
Rated 3 out of 5 by from Great software but problematic. I've used TurboTax for years usually with few issues. This year it forced me to put info in about using my car for business when I had no business income or expense. And there was no access for me to use the Live Expert. I would have loved to have the option.
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo Tax is exactly what I need. It is perfect! Turbo tax was easy and straightforward. It made about a week of tax work a few hours detail. All was good until I run across the rating form. I don't have a nickname. But the form is force-filled and every option of none was taken. It took 6 minutes to get it to accept something. very ridiculous!
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo tax is simple and easy I love delux product as it gives exactly what I need for review/support to get the right amount of tax refund. I like to be guided step by step and look at tips or frequently answered question to learn about vocabularies I wasn't too familiar with.
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo Tax is easy to use Turbo Tax is well-designed which makes it very easy to follow and understand the instructions. I took advantage of the 'additional information' options whenever I wasn't exactly sure about a situation and always found the answers I needed. Thank you, Turbo Tax!
Date published: 2021-05-12
Rated 4 out of 5 by from More reassurance is needed Most of the time, TTax reassures you that information like carry over loss has been automatically entered, but not always. I need feedback, one way or the other, every step of the way.
Date published: 2021-05-12
Rated 5 out of 5 by from Love! Easy to use and always able to find answers to any questions I have!
Date published: 2021-05-12
Rated 5 out of 5 by from TurboTax is easy Very easy but detailed. The format and additional questions are invaluable.
Date published: 2021-05-12
Rated 5 out of 5 by from Yep, Turbo Tax is fantastic! I've been using Turbo Tax for many years. Features and options for using Turbo Tax are clear and straight forward. The program is always up-to-date with the latest filing requirements. To be honest, it has been the real reason I've had the courage to prepare my own returns over the years. I know they'll hold my hand as I work though the process and they'll back me up after I've filed. Thanks Turbo Tax - another year - another great job.
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 1733