TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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TurboTax Online
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Rated 2 out of 5 by
JERSEY79 from
SURPRISED BY FILING FEES 3RD PARTY
DON'T EVER REMEMBERING BEING CHARGED (10+ YRS) A "SERVICE FEE." THIS SHOULD HAVE BEEN ID'D UP FRONT. VERY DISSATISFIED. AND, HAD TO GO "ON LINE" TO UNDERSTAND WHY I HAD TO PAY A SIGNIFICANTLY HIGHER TAX THAN PRIOR YEARS.
Date published: 2022-04-12
Rated 5 out of 5 by
Ragnar2022 from
Easy and fast to use
This made taxes seem easy ! Very easy to use with a natural flow of the software.
Date published: 2022-04-12
Rated 5 out of 5 by
BG 1960 from
Clear, Intuitive, Reassuring, Professional
Have used Turbo Tax for years. Thank you for keeping the same approach to data entry and format of entry screens.
Date published: 2022-04-12
Rated 3 out of 5 by
Teresa N from
turbo tax is frustrating
Why are you downloading updates after your taxes are filed. Makes you think they were wrong. When I tried to delete ND return it says to go to View and then forms and then delete. There is no "view" I could not delete it. I just didn't file it. Its gone downhill!
Date published: 2022-04-12
Rated 3 out of 5 by
Mark0010 from
Disappointing problems this year (2021)
Two problems made this year's version of TurboTax and its support a particular source of frustration and disappointment. 1) Processing of Form 1099-R with distribution code = "G" where taxable amount was less than gross amount: TurboTax gave no guidance on how such a form could be properly processed in TurboTax, nor were TurboTax Help people able to provide guidance . Guidance should have been given same as for 1099-Rs with distribution code = "7". 2) Program erroneously assumed that a Schedule K was required and would not finalize my return unless I entered Partnership and S-Corp info, which I didn't have because my business is a sole proprietorship and has been so for multiple years of TurboTax filing. Could this problem have started with an entry made in the General Income section?. I gave up when TurboTax Help personnel could not help. Hopefully TurboTax designers will understand and fix these problems next year.
Date published: 2022-04-12
Rated 2 out of 5 by
tod51 from
20% Coupon did not Work
Tried to use a 20% off Coupon that I had saved for weeks, only to find out that in tiny print on the back that you must "FILE by April 1." Almost 3 weeks BEFORE taxes are due. What a scam!
Date published: 2022-04-12
Rated 5 out of 5 by
Wil 2 from
Simple, Straightforward
Other than a couple, cannot do that, issues all went well.
Date published: 2022-04-12
Rated 5 out of 5 by
JohnDIY from
Tax time needs Turbo.
Started taxes late this year but had no troubles navigating Turbo Tax to finish and file in time.
Date published: 2022-04-12
Rated 4 out of 5 by
NedCu from
fast and easy
.........Turbo tax so easy to use..................
Date published: 2022-04-12
Rated 5 out of 5 by
Piason from
Turbo Tax is very easy to use
Turbo Tax is VERY easy to use, even with a complex tax situation like a business.
All TurboTax® Offerings Reviews - Page 1726
Date published: 2022-04-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 2 out of 5 by
JERSEY79 from
SURPRISED BY FILING FEES 3RD PARTY
DON'T EVER REMEMBERING BEING CHARGED (10+ YRS) A "SERVICE FEE." THIS SHOULD HAVE BEEN ID'D UP FRONT. VERY DISSATISFIED. AND, HAD TO GO "ON LINE" TO UNDERSTAND WHY I HAD TO PAY A SIGNIFICANTLY HIGHER TAX THAN PRIOR YEARS.
Date published: 2022-04-12
Rated 5 out of 5 by
Ragnar2022 from
Easy and fast to use
This made taxes seem easy ! Very easy to use with a natural flow of the software.
Date published: 2022-04-12
Rated 5 out of 5 by
BG 1960 from
Clear, Intuitive, Reassuring, Professional
Have used Turbo Tax for years. Thank you for keeping the same approach to data entry and format of entry screens.
Date published: 2022-04-12
Rated 3 out of 5 by
Teresa N from
turbo tax is frustrating
Why are you downloading updates after your taxes are filed. Makes you think they were wrong. When I tried to delete ND return it says to go to View and then forms and then delete. There is no "view" I could not delete it. I just didn't file it. Its gone downhill!
Date published: 2022-04-12
Rated 3 out of 5 by
Mark0010 from
Disappointing problems this year (2021)
Two problems made this year's version of TurboTax and its support a particular source of frustration and disappointment. 1) Processing of Form 1099-R with distribution code = "G" where taxable amount was less than gross amount: TurboTax gave no guidance on how such a form could be properly processed in TurboTax, nor were TurboTax Help people able to provide guidance . Guidance should have been given same as for 1099-Rs with distribution code = "7". 2) Program erroneously assumed that a Schedule K was required and would not finalize my return unless I entered Partnership and S-Corp info, which I didn't have because my business is a sole proprietorship and has been so for multiple years of TurboTax filing. Could this problem have started with an entry made in the General Income section?. I gave up when TurboTax Help personnel could not help. Hopefully TurboTax designers will understand and fix these problems next year.
Date published: 2022-04-12
Rated 2 out of 5 by
tod51 from
20% Coupon did not Work
Tried to use a 20% off Coupon that I had saved for weeks, only to find out that in tiny print on the back that you must "FILE by April 1." Almost 3 weeks BEFORE taxes are due. What a scam!
Date published: 2022-04-12
Rated 5 out of 5 by
Wil 2 from
Simple, Straightforward
Other than a couple, cannot do that, issues all went well.
Date published: 2022-04-12
Rated 5 out of 5 by
JohnDIY from
Tax time needs Turbo.
Started taxes late this year but had no troubles navigating Turbo Tax to finish and file in time.
Date published: 2022-04-12
Rated 4 out of 5 by
NedCu from
fast and easy
.........Turbo tax so easy to use..................
Date published: 2022-04-12
Rated 5 out of 5 by
Piason from
Turbo Tax is very easy to use
Turbo Tax is VERY easy to use, even with a complex tax situation like a business.
All TurboTax® Offerings Reviews - Page 1726
Date published: 2022-04-12