TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from TurboTax is awesome!! Everything was there when I needed it.And I would definitely refer Turbotax to someone else. And thanks!!!
Date published: 2022-04-13
Rated 5 out of 5 by from easy to use turbo tax was easy to use and gave helpful tips to get the most from your refund.
Date published: 2022-04-13
Rated 5 out of 5 by from Use turbotax easy to use. great resources for the layperson who needs help
Date published: 2022-04-13
Rated 5 out of 5 by from great great service that I found to be very useful. I recommend
Date published: 2022-04-13
Rated 5 out of 5 by from Great for 1st Time Filer! Super easy to do. No problem navigating it for a first time tax filer.
Date published: 2022-04-13
Rated 5 out of 5 by from I love TurboTax TurboTax was always available to answer my questions!
Date published: 2022-04-13
Rated 5 out of 5 by from Using Turbo Tax was great! I got help over the phone and also within the video chat feature when I needed! Connecting to a real person, both times took less than 4 minutes. It eased my mind!
Date published: 2022-04-13
Rated 1 out of 5 by from Cannot Be Trusted - Very Disappointed.......AGAIN! This is the second year in a row that I have had significant problems with TurboTax. The only reason I use them is my previous years were done on TurboTax. They definitely need to put a lot more effort into quality and accuracy. This year my mortgage interest did not get picked up from the entries I made and it chose a standard deduction for me. I had to work several hours to figure out how to override the choice from TurboTax to get it to calculate correctly. Very disappointed in the product for a second straight year. Will definitely look to move over to another product such as H&R Block. I have lost complete confidence in the TurboTax product as the results have a significant impact. In my case is was about a $4K swing in tax liability. If I would have just blindly accepted the TurboTax calculation, I would have overpaid by about $4K.
Date published: 2022-04-13
Rated 5 out of 5 by from Very easy to use It was pretty simple, East to use and customer friendly
Date published: 2022-04-13
Rated 5 out of 5 by from Easy to use all these years! Makes tax filing easy. It's great they recheck everything, and even give you an audit meter at the end.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 1721
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is awesome!! Everything was there when I needed it.And I would definitely refer Turbotax to someone else. And thanks!!!
Date published: 2022-04-13
Rated 5 out of 5 by from easy to use turbo tax was easy to use and gave helpful tips to get the most from your refund.
Date published: 2022-04-13
Rated 5 out of 5 by from Use turbotax easy to use. great resources for the layperson who needs help
Date published: 2022-04-13
Rated 5 out of 5 by from great great service that I found to be very useful. I recommend
Date published: 2022-04-13
Rated 5 out of 5 by from Great for 1st Time Filer! Super easy to do. No problem navigating it for a first time tax filer.
Date published: 2022-04-13
Rated 5 out of 5 by from I love TurboTax TurboTax was always available to answer my questions!
Date published: 2022-04-13
Rated 5 out of 5 by from Using Turbo Tax was great! I got help over the phone and also within the video chat feature when I needed! Connecting to a real person, both times took less than 4 minutes. It eased my mind!
Date published: 2022-04-13
Rated 1 out of 5 by from Cannot Be Trusted - Very Disappointed.......AGAIN! This is the second year in a row that I have had significant problems with TurboTax. The only reason I use them is my previous years were done on TurboTax. They definitely need to put a lot more effort into quality and accuracy. This year my mortgage interest did not get picked up from the entries I made and it chose a standard deduction for me. I had to work several hours to figure out how to override the choice from TurboTax to get it to calculate correctly. Very disappointed in the product for a second straight year. Will definitely look to move over to another product such as H&R Block. I have lost complete confidence in the TurboTax product as the results have a significant impact. In my case is was about a $4K swing in tax liability. If I would have just blindly accepted the TurboTax calculation, I would have overpaid by about $4K.
Date published: 2022-04-13
Rated 5 out of 5 by from Very easy to use It was pretty simple, East to use and customer friendly
Date published: 2022-04-13
Rated 5 out of 5 by from Easy to use all these years! Makes tax filing easy. It's great they recheck everything, and even give you an audit meter at the end.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 1721