TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Purchasing Prograsm Would like to have had option to go back and pay for the Turbo Tax directly.
Date published: 2023-05-01
Rated 2 out of 5 by from A shadow of its former self. I'd been using TT for almost 40 years. I bought the CD. Installed it. And did all the returns for my family. Now I am fighting with an app. Tripping up on little things. Last year's AGI is not accepted, even though I am copying direct from last year's return. The software has stopped being a program to help taxpayers and morphed into a screening tool for the IRS.
Date published: 2023-05-01
Rated 5 out of 5 by from Turbo is Great!!! Quick, fast and easy and looking forward to them again next year. GOO TURBOO!!!!
Date published: 2023-05-01
Rated 5 out of 5 by from Great experience Crystal helped me, I have a learning disability. haha
Date published: 2023-05-01
Rated 5 out of 5 by from TurboTax is Great! Quick and easy service to use and you can files your tax for free.
Date published: 2023-05-01
Rated 1 out of 5 by from Expensive an inefficient I highly recommend you just go with a professional it will cost you just as much and you will not have to deal with the software headache that this is
Date published: 2023-05-01
Rated 5 out of 5 by from Well-done Heather is very attentive and walk me through in every details. She has a lot of patience and endurance. Five star to her
Date published: 2023-05-01
Rated 5 out of 5 by from Excellent Easy to follow along. Took about 2 hours to finish but I think it will be faster in the future!
Date published: 2023-05-01
Rated 5 out of 5 by from Turbo Tax User for over 20 years I have used Turbo Tax for more years that I can remember. I have used both the Personal and my Business taxes with Turbo Taxes. I must like it if I am still using it for over 20 years. Thee only problem I have is some items are not clear in the instructions or explanations. I don't want to take the time for a phone call or chat and would prefer having a place to go to with my question by just typing it in and get a question answered in a fairly reasonable time. I have grown kids and in 2018 closed my businesses due to illness, and am retired. I feel well enough now so I may pick up a client or two this year, so may file Schedule C for 2023. Just enough work to keep me active and involved.
Date published: 2023-05-01
Rated 5 out of 5 by from Great tax platform It was easy to navigate and little or no problems filing
Date published: 2023-05-01
All TurboTax® Offerings Reviews - Page 173
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Purchasing Prograsm Would like to have had option to go back and pay for the Turbo Tax directly.
Date published: 2023-05-01
Rated 2 out of 5 by from A shadow of its former self. I'd been using TT for almost 40 years. I bought the CD. Installed it. And did all the returns for my family. Now I am fighting with an app. Tripping up on little things. Last year's AGI is not accepted, even though I am copying direct from last year's return. The software has stopped being a program to help taxpayers and morphed into a screening tool for the IRS.
Date published: 2023-05-01
Rated 5 out of 5 by from Turbo is Great!!! Quick, fast and easy and looking forward to them again next year. GOO TURBOO!!!!
Date published: 2023-05-01
Rated 5 out of 5 by from Great experience Crystal helped me, I have a learning disability. haha
Date published: 2023-05-01
Rated 5 out of 5 by from TurboTax is Great! Quick and easy service to use and you can files your tax for free.
Date published: 2023-05-01
Rated 1 out of 5 by from Expensive an inefficient I highly recommend you just go with a professional it will cost you just as much and you will not have to deal with the software headache that this is
Date published: 2023-05-01
Rated 5 out of 5 by from Well-done Heather is very attentive and walk me through in every details. She has a lot of patience and endurance. Five star to her
Date published: 2023-05-01
Rated 5 out of 5 by from Excellent Easy to follow along. Took about 2 hours to finish but I think it will be faster in the future!
Date published: 2023-05-01
Rated 5 out of 5 by from Turbo Tax User for over 20 years I have used Turbo Tax for more years that I can remember. I have used both the Personal and my Business taxes with Turbo Taxes. I must like it if I am still using it for over 20 years. Thee only problem I have is some items are not clear in the instructions or explanations. I don't want to take the time for a phone call or chat and would prefer having a place to go to with my question by just typing it in and get a question answered in a fairly reasonable time. I have grown kids and in 2018 closed my businesses due to illness, and am retired. I feel well enough now so I may pick up a client or two this year, so may file Schedule C for 2023. Just enough work to keep me active and involved.
Date published: 2023-05-01
Rated 5 out of 5 by from Great tax platform It was easy to navigate and little or no problems filing
Date published: 2023-05-01
All TurboTax® Offerings Reviews - Page 173