TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from unsatisfied Terrible experience trying to enter information from an HGR Liquidating Trust REIT, took over 3 full days trying to get resolved without a good answer, gave up. Will use H&R Block next time.
Date published: 2022-04-12
Rated 5 out of 5 by from GREAT Experience!! It was quick & easy!! They explained everything which was good.
Date published: 2022-04-12
Rated 5 out of 5 by from Good program! I've used it for over 15 years with good results. TY for making me look good!
Date published: 2022-04-12
Rated 5 out of 5 by from Catherine was awesome at Turbo Tax I am very please at the thoroughness and the professional help I received from the live full service from Catherine.
Date published: 2022-04-12
Rated 4 out of 5 by from turbo tax intuit gr8, finished filing again before deadline!!!!!!!!
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo tax is awesome! So easy to use! Step by step instructions. Questions are easily answered
Date published: 2022-04-12
Rated 5 out of 5 by from Never failed me. I have used them for several years now. I like to do my own taxes but can't up with tax laws. All I have to do is provide the correct information and they handle the rest.
Date published: 2022-04-12
Rated 5 out of 5 by from Easy Very user friendly. Walked me through step by step
Date published: 2022-04-12
Rated 3 out of 5 by from Could not e file using credit card Kelly was great in helping me e-file, but i kept getting a transmission error trying to pay my taxes with a credit card. She had me switch to a bank account and that finally went through but that was very frustrating to have to call into customer service, wait on hold and try to find the solution. I also spent hours of my own time trying to find a solution, so not being able to pay with my credit card was very frustrating and is something that definitely needs to be addressed and fixed ASAP.
Date published: 2022-04-12
Rated 5 out of 5 by from I Loved it. Turbo Tax gets a A++ Turbo Tax was super easy and I felt like it went above and beyond to make sure I got the deductions I needed.
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 1720
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from unsatisfied Terrible experience trying to enter information from an HGR Liquidating Trust REIT, took over 3 full days trying to get resolved without a good answer, gave up. Will use H&R Block next time.
Date published: 2022-04-12
Rated 5 out of 5 by from GREAT Experience!! It was quick & easy!! They explained everything which was good.
Date published: 2022-04-12
Rated 5 out of 5 by from Good program! I've used it for over 15 years with good results. TY for making me look good!
Date published: 2022-04-12
Rated 5 out of 5 by from Catherine was awesome at Turbo Tax I am very please at the thoroughness and the professional help I received from the live full service from Catherine.
Date published: 2022-04-12
Rated 4 out of 5 by from turbo tax intuit gr8, finished filing again before deadline!!!!!!!!
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo tax is awesome! So easy to use! Step by step instructions. Questions are easily answered
Date published: 2022-04-12
Rated 5 out of 5 by from Never failed me. I have used them for several years now. I like to do my own taxes but can't up with tax laws. All I have to do is provide the correct information and they handle the rest.
Date published: 2022-04-12
Rated 5 out of 5 by from Easy Very user friendly. Walked me through step by step
Date published: 2022-04-12
Rated 3 out of 5 by from Could not e file using credit card Kelly was great in helping me e-file, but i kept getting a transmission error trying to pay my taxes with a credit card. She had me switch to a bank account and that finally went through but that was very frustrating to have to call into customer service, wait on hold and try to find the solution. I also spent hours of my own time trying to find a solution, so not being able to pay with my credit card was very frustrating and is something that definitely needs to be addressed and fixed ASAP.
Date published: 2022-04-12
Rated 5 out of 5 by from I Loved it. Turbo Tax gets a A++ Turbo Tax was super easy and I felt like it went above and beyond to make sure I got the deductions I needed.
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 1720