TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Turbotax is great Turbo tax is easy to follow, accurate and quick. I ussed it this year and will use it again in the future.
Date published: 2021-05-09
Rated 3 out of 5 by from TTax is harder to use every year Links to the source of an entry are often missing. Links to sources often list many possibilities. Please show the $ amounts to aid in guessing. When switching from Forms to Help, the active form is NOT kept active. List of forms do not use consistent formats for the alphabetical sorting. Key words of the form name are NOT included. Please provide a way to transfer basic data into the current software to permit estimating for the next year. THEN let the new estimated entries be transferred into the next year's software. ps: I have been using TTax.exe since the DOS OS years.
Date published: 2021-05-09
Rated 5 out of 5 by from Great way to save time Easy to use I can get it done in minutes and the price is right
Date published: 2021-05-09
Rated 3 out of 5 by from OK Pricey but is what I have used for decades. Glitches this year made confusing.
Date published: 2021-05-09
Rated 5 out of 5 by from TurboTax Was Easy to Use TurboTax made completing my complicated taxes easy this year. I called once to speak with a representative, she was courteous and informative. I used TurboTax last year because after shopping around was the only place where I received a refund rather than paying. This year I had to pay but not nearly as much as I would've with other online preparers or by walking into an office. The process is thorough and gets the job done right.
Date published: 2021-05-09
Rated 1 out of 5 by from Turbo Tax was awful The program failed to upload my last years taxes, the program was cumbersome and I was unable to print a full size copy of my tax return. I have used Turbo tax for years but this was the worst and last time.
Date published: 2021-05-09
Rated 5 out of 5 by from It is a very intuitive software It easy to use even in complex situations. I manage rental properties and TurboTax makes it easy to do my taxes.
Date published: 2021-05-09
Rated 1 out of 5 by from Can't Handle KPERS Software gets stuck in stupid loops. Unable to remove state returns with any ease. Bells and whistles to ?increase sales? which just detract from tasks and completing w/o frustration.
Date published: 2021-05-09
Rated 4 out of 5 by from Turbo Tax is the way to go for taxes I used to do taxes all by hand. I have used Turbo tax every year since it came out. Calculates all credits/deductions perfectly. The only reason I didn't give 5 stars is because the city tax is difficult to understand, at least for me. My residence city was not listed under the CCA required filing which is not correct.
Date published: 2021-05-09
Rated 5 out of 5 by from Turbotax is excellent Turbotax support was easy to use when I had a question about the possible change to deduction amount for a child. I called and they were able to quickly walk through my return with me an give me the answer. The change happens the next time I file.
Date published: 2021-05-09
All TurboTax® Offerings Reviews - Page 1718
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbotax is great Turbo tax is easy to follow, accurate and quick. I ussed it this year and will use it again in the future.
Date published: 2021-05-09
Rated 3 out of 5 by from TTax is harder to use every year Links to the source of an entry are often missing. Links to sources often list many possibilities. Please show the $ amounts to aid in guessing. When switching from Forms to Help, the active form is NOT kept active. List of forms do not use consistent formats for the alphabetical sorting. Key words of the form name are NOT included. Please provide a way to transfer basic data into the current software to permit estimating for the next year. THEN let the new estimated entries be transferred into the next year's software. ps: I have been using TTax.exe since the DOS OS years.
Date published: 2021-05-09
Rated 5 out of 5 by from Great way to save time Easy to use I can get it done in minutes and the price is right
Date published: 2021-05-09
Rated 3 out of 5 by from OK Pricey but is what I have used for decades. Glitches this year made confusing.
Date published: 2021-05-09
Rated 5 out of 5 by from TurboTax Was Easy to Use TurboTax made completing my complicated taxes easy this year. I called once to speak with a representative, she was courteous and informative. I used TurboTax last year because after shopping around was the only place where I received a refund rather than paying. This year I had to pay but not nearly as much as I would've with other online preparers or by walking into an office. The process is thorough and gets the job done right.
Date published: 2021-05-09
Rated 1 out of 5 by from Turbo Tax was awful The program failed to upload my last years taxes, the program was cumbersome and I was unable to print a full size copy of my tax return. I have used Turbo tax for years but this was the worst and last time.
Date published: 2021-05-09
Rated 5 out of 5 by from It is a very intuitive software It easy to use even in complex situations. I manage rental properties and TurboTax makes it easy to do my taxes.
Date published: 2021-05-09
Rated 1 out of 5 by from Can't Handle KPERS Software gets stuck in stupid loops. Unable to remove state returns with any ease. Bells and whistles to ?increase sales? which just detract from tasks and completing w/o frustration.
Date published: 2021-05-09
Rated 4 out of 5 by from Turbo Tax is the way to go for taxes I used to do taxes all by hand. I have used Turbo tax every year since it came out. Calculates all credits/deductions perfectly. The only reason I didn't give 5 stars is because the city tax is difficult to understand, at least for me. My residence city was not listed under the CCA required filing which is not correct.
Date published: 2021-05-09
Rated 5 out of 5 by from Turbotax is excellent Turbotax support was easy to use when I had a question about the possible change to deduction amount for a child. I called and they were able to quickly walk through my return with me an give me the answer. The change happens the next time I file.
Date published: 2021-05-09
All TurboTax® Offerings Reviews - Page 1718