TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Fortier411 from
TurboTax is amazing
Very easy to use and fantastic rates. Easy to add tax forms Will be using from now on
Date published: 2023-01-28
Rated 4 out of 5 by
ibeegift from
Easy to use
I like using this platform to file, its easy and well explained, I just don't like the fact that I'm being charged $39 extra because I want to use the refund to pay my TurboTax $27 fee. I wanted every single dime I can get to pay my debts.
Date published: 2023-01-28
Rated 4 out of 5 by
Torriguez from
easy to use!
i would recommend it to my friends and family. easy to use and the step by step process is nice. Having the explanations about things you don't understand also help a lot.
Date published: 2023-01-28
Rated 5 out of 5 by
MikeK the Job Search Guy from
TurboTax 2022
Mixed review... entering the information and financial data from 2022 was exceptionally easy. Reviews were completed quickly, thoroughly. When I tried to e-file initially, I was advised of a problem. Today this was (finally) resolved, and our 2022 Income Tax returns, both Federal and State, have been filed. I look forward to continuing my long-standing use of and relationship with TurboTax
Date published: 2023-01-28
Rated 2 out of 5 by
patsfan13 from
TurboTax Fees
While I have used TurboTax in the past, I have never had this kind of return. Because I had a 1099-NEC document, I had to pay extra for it and also found out that there is a fee to file both state and federal returns together, and another fee to pay for TurboTax with my return. I ended up getting only 2/3 of my initial return due to fees. I will not be using TurboTax again, I'm very upset. I have always filed for free and didn't know it would be taxed with fees just to file a return when I'm currently unemployed.
Date published: 2023-01-28
Rated 1 out of 5 by
Chance2485 from
Unhappy
Waste of money would have been better with the free version. Would not allow me to cancel and go back to the free version.
Date published: 2023-01-28
Rated 5 out of 5 by
Staceyc22 from
Turbo tax is quick and easy!!
I got to do my taxes my self for the past three years!!
Date published: 2023-01-28
Rated 5 out of 5 by
CBROOKS68 from
Easy Peasy! :D
Easy and fluent!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-01-28
Rated 5 out of 5 by
lexi dog from
Very easy to complete.
Very easy to use. Mistake free helpful. Helpful in filing taxes.
Date published: 2023-01-28
Rated 4 out of 5 by
mal12345 from
Turbo Tax user friendly
Turbo Tax worked well for me, was easy to understand. There appears to be alot of hidden fees and it still cost over 100 to file taxes- if feeling unsure for the same price you might as well going to a tax preparer
All TurboTax® Offerings Reviews - Page 1712
Date published: 2023-01-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Fortier411 from
TurboTax is amazing
Very easy to use and fantastic rates. Easy to add tax forms Will be using from now on
Date published: 2023-01-28
Rated 4 out of 5 by
ibeegift from
Easy to use
I like using this platform to file, its easy and well explained, I just don't like the fact that I'm being charged $39 extra because I want to use the refund to pay my TurboTax $27 fee. I wanted every single dime I can get to pay my debts.
Date published: 2023-01-28
Rated 4 out of 5 by
Torriguez from
easy to use!
i would recommend it to my friends and family. easy to use and the step by step process is nice. Having the explanations about things you don't understand also help a lot.
Date published: 2023-01-28
Rated 5 out of 5 by
MikeK the Job Search Guy from
TurboTax 2022
Mixed review... entering the information and financial data from 2022 was exceptionally easy. Reviews were completed quickly, thoroughly. When I tried to e-file initially, I was advised of a problem. Today this was (finally) resolved, and our 2022 Income Tax returns, both Federal and State, have been filed. I look forward to continuing my long-standing use of and relationship with TurboTax
Date published: 2023-01-28
Rated 2 out of 5 by
patsfan13 from
TurboTax Fees
While I have used TurboTax in the past, I have never had this kind of return. Because I had a 1099-NEC document, I had to pay extra for it and also found out that there is a fee to file both state and federal returns together, and another fee to pay for TurboTax with my return. I ended up getting only 2/3 of my initial return due to fees. I will not be using TurboTax again, I'm very upset. I have always filed for free and didn't know it would be taxed with fees just to file a return when I'm currently unemployed.
Date published: 2023-01-28
Rated 1 out of 5 by
Chance2485 from
Unhappy
Waste of money would have been better with the free version. Would not allow me to cancel and go back to the free version.
Date published: 2023-01-28
Rated 5 out of 5 by
Staceyc22 from
Turbo tax is quick and easy!!
I got to do my taxes my self for the past three years!!
Date published: 2023-01-28
Rated 5 out of 5 by
CBROOKS68 from
Easy Peasy! :D
Easy and fluent!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-01-28
Rated 5 out of 5 by
lexi dog from
Very easy to complete.
Very easy to use. Mistake free helpful. Helpful in filing taxes.
Date published: 2023-01-28
Rated 4 out of 5 by
mal12345 from
Turbo Tax user friendly
Turbo Tax worked well for me, was easy to understand. There appears to be alot of hidden fees and it still cost over 100 to file taxes- if feeling unsure for the same price you might as well going to a tax preparer
All TurboTax® Offerings Reviews - Page 1712
Date published: 2023-01-28