TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from TURBOTAX IS GREAT GREAT PRODUCT. THE ONLY ISSUE WAS RECEIVING THE STIMILUS PAYMENTS.
Date published: 2021-05-09
Rated 5 out of 5 by from Amazing and Helpful Very easy to use. Helps you out whenever you have any questions.
Date published: 2021-05-09
Rated 2 out of 5 by from TurboTax did not live up to expectations I was told I could use the "full service" option... then, two weeks after discussion my situation with the TT representative, I was told that I was not eligible, but I still qualified for the "line-by-line" review. A few days after initiation of the line-by-line, I was told that I didn't qualify for it, either.... the folks who helped me along the way were amazing, though they weren't always equipped to answer my questions. In the end, I fault TurboTax, and not the folks who were so great and patient in their efforts to assist.
Date published: 2021-05-09
Rated 4 out of 5 by from Tax pretty decent way to do taxes. tough at first figuring it out but gets better
Date published: 2021-05-09
Rated 5 out of 5 by from TurboTax works great!!! I could not file my federal and state taxes without TurboTax. Without it, I would have to go to a tax professional.
Date published: 2021-05-09
Rated 5 out of 5 by from Turbo tax is extremely helpful Turbo tax is extremely helpful. It will be perfect if it could make online help more specific and directional.
Date published: 2021-05-09
Rated 5 out of 5 by from Taxes made simple This was our first year claiming Capital gains taxes, and with TurboTax, I was able to get the information I needed and pulled in easily from our banks, making filing taxes, so much easier.
Date published: 2021-05-09
Rated 5 out of 5 by from Easy to use. Talked to two CPA’s during the process and both were patient, professional, and extremely helpful.
Date published: 2021-05-09
Rated 3 out of 5 by from Turbo Tax Better Prior Years Turbo Tax was more difficult to use and file returns this year. Several returns had to mailed in although I had paid for state returns to e-filed. Not very happy this year with the 2020 Tax return information used to file. I am not as comfortable filing the 2020 returns
Date published: 2021-05-09
Rated 4 out of 5 by from Back with Turbo Tax after Credit Karma I do like the thoroughness of the software. But, still feel it a little over priced. When first started using Turbo Tax.......it was 1/3 to 1/2 the current price. Would recommend if you want a product that handles all your needs in a efficient manner.
Date published: 2021-05-09
All TurboTax® Offerings Reviews - Page 1711
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TURBOTAX IS GREAT GREAT PRODUCT. THE ONLY ISSUE WAS RECEIVING THE STIMILUS PAYMENTS.
Date published: 2021-05-09
Rated 5 out of 5 by from Amazing and Helpful Very easy to use. Helps you out whenever you have any questions.
Date published: 2021-05-09
Rated 2 out of 5 by from TurboTax did not live up to expectations I was told I could use the "full service" option... then, two weeks after discussion my situation with the TT representative, I was told that I was not eligible, but I still qualified for the "line-by-line" review. A few days after initiation of the line-by-line, I was told that I didn't qualify for it, either.... the folks who helped me along the way were amazing, though they weren't always equipped to answer my questions. In the end, I fault TurboTax, and not the folks who were so great and patient in their efforts to assist.
Date published: 2021-05-09
Rated 4 out of 5 by from Tax pretty decent way to do taxes. tough at first figuring it out but gets better
Date published: 2021-05-09
Rated 5 out of 5 by from TurboTax works great!!! I could not file my federal and state taxes without TurboTax. Without it, I would have to go to a tax professional.
Date published: 2021-05-09
Rated 5 out of 5 by from Turbo tax is extremely helpful Turbo tax is extremely helpful. It will be perfect if it could make online help more specific and directional.
Date published: 2021-05-09
Rated 5 out of 5 by from Taxes made simple This was our first year claiming Capital gains taxes, and with TurboTax, I was able to get the information I needed and pulled in easily from our banks, making filing taxes, so much easier.
Date published: 2021-05-09
Rated 5 out of 5 by from Easy to use. Talked to two CPA’s during the process and both were patient, professional, and extremely helpful.
Date published: 2021-05-09
Rated 3 out of 5 by from Turbo Tax Better Prior Years Turbo Tax was more difficult to use and file returns this year. Several returns had to mailed in although I had paid for state returns to e-filed. Not very happy this year with the 2020 Tax return information used to file. I am not as comfortable filing the 2020 returns
Date published: 2021-05-09
Rated 4 out of 5 by from Back with Turbo Tax after Credit Karma I do like the thoroughness of the software. But, still feel it a little over priced. When first started using Turbo Tax.......it was 1/3 to 1/2 the current price. Would recommend if you want a product that handles all your needs in a efficient manner.
Date published: 2021-05-09
All TurboTax® Offerings Reviews - Page 1711