TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Great Product I've been using Turbo Tax for nearly 20 years & will again next year as well
Date published: 2021-05-09
Rated 5 out of 5 by from I love turbo tax! Turbo tax is so easy! I have been using the application for many years. No stress, it's just easy. Thank you!
Date published: 2021-05-09
Rated 1 out of 5 by from Don't Use TurboTax2020 TurboTax miscalculated my Federal Refund. Help Desk could not help and knew less than I. They gave me a Service Code for a partial refund of the product cost with instructions on how to enter the code to receive the refund. Useless instructions and totally unfollowable because nothing applied to the screens I was seeing. TurboTax sucks.
Date published: 2021-05-09
Rated 5 out of 5 by from Only one issue I love your software, but only one issue. I trade a fair amount of stock options, covered calls, with ETrade. When the data is imported, the dates of the transactions are backwards which necessitates manually changing them. Say I sold 5 covered call on 4.3.2020 that were set to expire on 4.5.2020 the screen was showing the sale date at 4.3 and the purchase date as 4.5. Since you can not have a sale date before a purchase date, I had to manually flip all these dates for this type trade.
Date published: 2021-05-09
Rated 5 out of 5 by from Great service Fast, easy, effective. Takes less than 30 minutes to complete with a simple income.
Date published: 2021-05-09
Rated 5 out of 5 by from TURBOTAX IS GREAT GREAT PRODUCT. THE ONLY ISSUE WAS RECEIVING THE STIMILUS PAYMENTS.
Date published: 2021-05-09
Rated 5 out of 5 by from Amazing and Helpful Very easy to use. Helps you out whenever you have any questions.
Date published: 2021-05-09
Rated 2 out of 5 by from TurboTax did not live up to expectations I was told I could use the "full service" option... then, two weeks after discussion my situation with the TT representative, I was told that I was not eligible, but I still qualified for the "line-by-line" review. A few days after initiation of the line-by-line, I was told that I didn't qualify for it, either.... the folks who helped me along the way were amazing, though they weren't always equipped to answer my questions. In the end, I fault TurboTax, and not the folks who were so great and patient in their efforts to assist.
Date published: 2021-05-09
Rated 4 out of 5 by from Tax pretty decent way to do taxes. tough at first figuring it out but gets better
Date published: 2021-05-09
Rated 5 out of 5 by from TurboTax works great!!! I could not file my federal and state taxes without TurboTax. Without it, I would have to go to a tax professional.
Date published: 2021-05-09
All TurboTax® Offerings Reviews - Page 1709
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great Product I've been using Turbo Tax for nearly 20 years & will again next year as well
Date published: 2021-05-09
Rated 5 out of 5 by from I love turbo tax! Turbo tax is so easy! I have been using the application for many years. No stress, it's just easy. Thank you!
Date published: 2021-05-09
Rated 1 out of 5 by from Don't Use TurboTax2020 TurboTax miscalculated my Federal Refund. Help Desk could not help and knew less than I. They gave me a Service Code for a partial refund of the product cost with instructions on how to enter the code to receive the refund. Useless instructions and totally unfollowable because nothing applied to the screens I was seeing. TurboTax sucks.
Date published: 2021-05-09
Rated 5 out of 5 by from Only one issue I love your software, but only one issue. I trade a fair amount of stock options, covered calls, with ETrade. When the data is imported, the dates of the transactions are backwards which necessitates manually changing them. Say I sold 5 covered call on 4.3.2020 that were set to expire on 4.5.2020 the screen was showing the sale date at 4.3 and the purchase date as 4.5. Since you can not have a sale date before a purchase date, I had to manually flip all these dates for this type trade.
Date published: 2021-05-09
Rated 5 out of 5 by from Great service Fast, easy, effective. Takes less than 30 minutes to complete with a simple income.
Date published: 2021-05-09
Rated 5 out of 5 by from TURBOTAX IS GREAT GREAT PRODUCT. THE ONLY ISSUE WAS RECEIVING THE STIMILUS PAYMENTS.
Date published: 2021-05-09
Rated 5 out of 5 by from Amazing and Helpful Very easy to use. Helps you out whenever you have any questions.
Date published: 2021-05-09
Rated 2 out of 5 by from TurboTax did not live up to expectations I was told I could use the "full service" option... then, two weeks after discussion my situation with the TT representative, I was told that I was not eligible, but I still qualified for the "line-by-line" review. A few days after initiation of the line-by-line, I was told that I didn't qualify for it, either.... the folks who helped me along the way were amazing, though they weren't always equipped to answer my questions. In the end, I fault TurboTax, and not the folks who were so great and patient in their efforts to assist.
Date published: 2021-05-09
Rated 4 out of 5 by from Tax pretty decent way to do taxes. tough at first figuring it out but gets better
Date published: 2021-05-09
Rated 5 out of 5 by from TurboTax works great!!! I could not file my federal and state taxes without TurboTax. Without it, I would have to go to a tax professional.
Date published: 2021-05-09
All TurboTax® Offerings Reviews - Page 1709