TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from Verify what you're buying We usually buy this program from Sam's at much lower price. The price we were shown online didn't end up being what we paid at the end due to the change in wording. We thought we were buying turbotax live which was offered at the beginning but at the end were offered turbotax online but didn't notice it was different until it was to late and customer service didn't help. We were told to file a complaint by email and then never heard anything after that. We've been using Turbotax 5yrs and this is the first problem we've had.
Date published: 2022-04-13
Rated 5 out of 5 by from Great, low stress experience Paul was great, he answered all of my questions and was very prompt completing my return.
Date published: 2022-04-13
Rated 4 out of 5 by from good great !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-04-13
Rated 4 out of 5 by from Good Program Generally goo program but it can loop you around several times asking the same questions over and over.
Date published: 2022-04-13
Rated 5 out of 5 by from TURBO TAX WAS EASY VERY EASY TO USE AND HELPFUL I like turbo tax thanks
Date published: 2022-04-13
Rated 1 out of 5 by from So many broken timewasting awful bugs Every step of this process is awful. The software is clunky, buggy, and wastes an absurd amount of time. The only reason it exists is that Intuit spends so much money bribing members of congress so they don't legislate it out of existence.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbotax is very helpful for simpler tax issues It seemed to flow smoothly and didn't have any major questions
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax makes tax season simple ever year I have used turbotax to do our taxes for years, well, decades actually. They keep it simple and easy. Only issue this year was something new I had to deal with, but I figured it out pretty quickly.
Date published: 2022-04-13
Rated 5 out of 5 by from Finished Thank Goodness Awesome Easy instructions. I have use Turbo for several years and would recommend program to anyone.
Date published: 2022-04-13
Rated 3 out of 5 by from Backdoor Roth needs improvement I stumbled through it but just wanted to say that the software needs to be improved for your long-term customers. This is not how it should work!
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 1704
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Verify what you're buying We usually buy this program from Sam's at much lower price. The price we were shown online didn't end up being what we paid at the end due to the change in wording. We thought we were buying turbotax live which was offered at the beginning but at the end were offered turbotax online but didn't notice it was different until it was to late and customer service didn't help. We were told to file a complaint by email and then never heard anything after that. We've been using Turbotax 5yrs and this is the first problem we've had.
Date published: 2022-04-13
Rated 5 out of 5 by from Great, low stress experience Paul was great, he answered all of my questions and was very prompt completing my return.
Date published: 2022-04-13
Rated 4 out of 5 by from good great !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-04-13
Rated 4 out of 5 by from Good Program Generally goo program but it can loop you around several times asking the same questions over and over.
Date published: 2022-04-13
Rated 5 out of 5 by from TURBO TAX WAS EASY VERY EASY TO USE AND HELPFUL I like turbo tax thanks
Date published: 2022-04-13
Rated 1 out of 5 by from So many broken timewasting awful bugs Every step of this process is awful. The software is clunky, buggy, and wastes an absurd amount of time. The only reason it exists is that Intuit spends so much money bribing members of congress so they don't legislate it out of existence.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbotax is very helpful for simpler tax issues It seemed to flow smoothly and didn't have any major questions
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax makes tax season simple ever year I have used turbotax to do our taxes for years, well, decades actually. They keep it simple and easy. Only issue this year was something new I had to deal with, but I figured it out pretty quickly.
Date published: 2022-04-13
Rated 5 out of 5 by from Finished Thank Goodness Awesome Easy instructions. I have use Turbo for several years and would recommend program to anyone.
Date published: 2022-04-13
Rated 3 out of 5 by from Backdoor Roth needs improvement I stumbled through it but just wanted to say that the software needs to be improved for your long-term customers. This is not how it should work!
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 1704