TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Great! Simple and fast. Great way to do your taxes if your situation is simple.
Date published: 2021-05-09
Rated 5 out of 5 by from Live Tax expert helped a lot The live tax expert helped a lot when me, my son, and the text chat expert could not figure it out.
Date published: 2021-05-09
Rated 4 out of 5 by from Turbotax relieves a large part of the burden Since the early 2000s I have used TurboTax because it makes the filing process more bearable. As our situation has become complex in many different ways, turbotax/intuit have been there to provide a product to meet these needs.
Date published: 2021-05-09
Rated 4 out of 5 by from Between new status, and new tax rules... I have relied on Turbo Tax for years. But then I retired, my income changed and the source of income changed At the same time, tax rules changed to the detriment of the individual taxpayer. I THINK Turbo Tax capture it all but I found some of the explanations unenlightening so now I have doubts. I am a honest, long term taxpayer...and have been nervous about potential errors ever since filing my first return. I could have called the advisor, but that would have entailed about 5 or 6 calls during the course of one "simple" return. OH--ALSO--I backed out of allowing TT to be paid through a deduction from my refund due to its required agreement: they require arbitration (a rip for consumers but good for big businesses and they would not restrict the potential recipients of my information for marketing purposes.
Date published: 2021-05-09
Rated 5 out of 5 by from Chris was great Absolutely recommend. Ran out of time to do it myself this year and loved being able to get some 1:1 support so quickly, so close to the due date!
Date published: 2021-05-09
Rated 5 out of 5 by from I really like this product Very simpler yet thoroughly asks all the correct questions
Date published: 2021-05-09
Rated 5 out of 5 by from Great experience Good and easy to use software and live help. Will use again!
Date published: 2021-05-09
Rated 5 out of 5 by from Love it!!! I have been using Turbo Tax for almost 20 years and loved it.
Date published: 2021-05-09
Rated 4 out of 5 by from thank you great thank you , your help was awesome look forward too next year even tho I owned
Date published: 2021-05-09
Rated 1 out of 5 by from Turbo tax ups their fees every year Even though my tax return is simple, every year I file with turbo tax I end up paying more money to do it. Additionally there are all kinds of hidden fees like an extra 40 dollars to pay out of my tax return. I remember when it used to be free to file and honestly I am not sure I will be coming back next year.
Date published: 2021-05-09
All TurboTax® Offerings Reviews - Page 1703
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great! Simple and fast. Great way to do your taxes if your situation is simple.
Date published: 2021-05-09
Rated 5 out of 5 by from Live Tax expert helped a lot The live tax expert helped a lot when me, my son, and the text chat expert could not figure it out.
Date published: 2021-05-09
Rated 4 out of 5 by from Turbotax relieves a large part of the burden Since the early 2000s I have used TurboTax because it makes the filing process more bearable. As our situation has become complex in many different ways, turbotax/intuit have been there to provide a product to meet these needs.
Date published: 2021-05-09
Rated 4 out of 5 by from Between new status, and new tax rules... I have relied on Turbo Tax for years. But then I retired, my income changed and the source of income changed At the same time, tax rules changed to the detriment of the individual taxpayer. I THINK Turbo Tax capture it all but I found some of the explanations unenlightening so now I have doubts. I am a honest, long term taxpayer...and have been nervous about potential errors ever since filing my first return. I could have called the advisor, but that would have entailed about 5 or 6 calls during the course of one "simple" return. OH--ALSO--I backed out of allowing TT to be paid through a deduction from my refund due to its required agreement: they require arbitration (a rip for consumers but good for big businesses and they would not restrict the potential recipients of my information for marketing purposes.
Date published: 2021-05-09
Rated 5 out of 5 by from Chris was great Absolutely recommend. Ran out of time to do it myself this year and loved being able to get some 1:1 support so quickly, so close to the due date!
Date published: 2021-05-09
Rated 5 out of 5 by from I really like this product Very simpler yet thoroughly asks all the correct questions
Date published: 2021-05-09
Rated 5 out of 5 by from Great experience Good and easy to use software and live help. Will use again!
Date published: 2021-05-09
Rated 5 out of 5 by from Love it!!! I have been using Turbo Tax for almost 20 years and loved it.
Date published: 2021-05-09
Rated 4 out of 5 by from thank you great thank you , your help was awesome look forward too next year even tho I owned
Date published: 2021-05-09
Rated 1 out of 5 by from Turbo tax ups their fees every year Even though my tax return is simple, every year I file with turbo tax I end up paying more money to do it. Additionally there are all kinds of hidden fees like an extra 40 dollars to pay out of my tax return. I remember when it used to be free to file and honestly I am not sure I will be coming back next year.
Date published: 2021-05-09
All TurboTax® Offerings Reviews - Page 1703