TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from It's okay. Turbotax has been around long enough to have some more intelligent designs. I had to painstakingly go through and enter information from a very detailed PDF for 32 different entries on a robo-investor account. Come on, TT! Let me upload the PDF and you figure it out - or at least let me bulk upload or something? It took forever. Also, I paid extra for a tax expert to help me and it seemed like they weren't super confident in what they were doing. Also, Turbotax should try to eliminate where you're asked the same questions 100 times. It should know I'm not in the military/a military spouse and then cascade that answer wherever relevant. Anyway, I got it done. It's painful every year but I guess this is the lesser of various evils.
Date published: 2022-04-13
Rated 5 out of 5 by from MARK STEVEN This is a very good product and made simple for the individual person to complete.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax is so easy and accurate. There were plenty of explanations and lots of opportunities to go back and review and edit. They keep track of where you are.
Date published: 2022-04-13
Rated 1 out of 5 by from turbo tax desktop worse than online We finally bought the desktop version believing it would easier. It was easily 5x worse than the online version.
Date published: 2022-04-13
Rated 4 out of 5 by from Great Service! Thanks Erica! a few teammates were unsure of what to do to fix my problems, but overall a good experience.
Date published: 2022-04-13
Rated 5 out of 5 by from easy to use. so good. they have answers to all your questions. they are up to date on all changes
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax is great Every year I'm depending Turbo Tax to do our tax. It has been many years! They earned my trust!
Date published: 2022-04-12
Rated 5 out of 5 by from TurboTax is great! TurboTax makes is simple and easy to file your own taxes with step by step instruction and helpful information at the click of a button.
Date published: 2022-04-12
Rated 5 out of 5 by from Review Happy with the results. Easy to communicate. Easy to use
Date published: 2022-04-12
Rated 5 out of 5 by from Blue is not a viable color for print for many! As a certified teacher in two states to teach the visually impaired and now being elderly, I simply must explain to you that the color of blue for print is the most difficult for those of us elderly or impaired to see. Pretty, yes!m Functionaly.NO!!!! I struggled this year reading your forms. MOAN!!!!
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 1703
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from It's okay. Turbotax has been around long enough to have some more intelligent designs. I had to painstakingly go through and enter information from a very detailed PDF for 32 different entries on a robo-investor account. Come on, TT! Let me upload the PDF and you figure it out - or at least let me bulk upload or something? It took forever. Also, I paid extra for a tax expert to help me and it seemed like they weren't super confident in what they were doing. Also, Turbotax should try to eliminate where you're asked the same questions 100 times. It should know I'm not in the military/a military spouse and then cascade that answer wherever relevant. Anyway, I got it done. It's painful every year but I guess this is the lesser of various evils.
Date published: 2022-04-13
Rated 5 out of 5 by from MARK STEVEN This is a very good product and made simple for the individual person to complete.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax is so easy and accurate. There were plenty of explanations and lots of opportunities to go back and review and edit. They keep track of where you are.
Date published: 2022-04-13
Rated 1 out of 5 by from turbo tax desktop worse than online We finally bought the desktop version believing it would easier. It was easily 5x worse than the online version.
Date published: 2022-04-13
Rated 4 out of 5 by from Great Service! Thanks Erica! a few teammates were unsure of what to do to fix my problems, but overall a good experience.
Date published: 2022-04-13
Rated 5 out of 5 by from easy to use. so good. they have answers to all your questions. they are up to date on all changes
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax is great Every year I'm depending Turbo Tax to do our tax. It has been many years! They earned my trust!
Date published: 2022-04-12
Rated 5 out of 5 by from TurboTax is great! TurboTax makes is simple and easy to file your own taxes with step by step instruction and helpful information at the click of a button.
Date published: 2022-04-12
Rated 5 out of 5 by from Review Happy with the results. Easy to communicate. Easy to use
Date published: 2022-04-12
Rated 5 out of 5 by from Blue is not a viable color for print for many! As a certified teacher in two states to teach the visually impaired and now being elderly, I simply must explain to you that the color of blue for print is the most difficult for those of us elderly or impaired to see. Pretty, yes!m Functionaly.NO!!!! I struggled this year reading your forms. MOAN!!!!
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 1703