TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from TurboTax is Awesome! The online service is intuitive and to the point the Live Expert that I spoke with was Knowledgeable and Nice. 100% reccommend.
Date published: 2023-04-17
Rated 1 out of 5 by from TurboTax sucks Honestly, they charge you however they can without giving you other options or telling you they're charging you. It's unethical and immoral.
Date published: 2023-04-17
Rated 5 out of 5 by from Love the simple walk through 10 years with TurboTax and I love how easy it is! The long ago switch to internet from paper was much appreciated. Now I own my business and it is more complicated, but still doable. Next year I might switch just to ensure I get the max legal writeoffs
Date published: 2023-04-17
Rated 5 out of 5 by from Best tax prep program! I have used Turbotax for years now. Still very easy and low stress. Highly recommend!
Date published: 2023-04-17
Rated 5 out of 5 by from The Best Tax Prep Around! This is my third year using Turbo Tax and I highly recommend this program. Fast, easy, complete and I do not have to worry at all. Tax time can be a bit stressful, but Turbo Tax takes that stress away. I am very happy with this program.
Date published: 2023-04-17
Rated 5 out of 5 by from Great and quick. It was a easy and quick experience. Will continue to use every year.
Date published: 2023-04-17
Rated 4 out of 5 by from User Friendly, great support On line chat was really helpful and system was user friendly.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Turbo Tax is very easy to use and easy/ quick to download my tax documents and I did talk to one of the "live experts" and it was a very good experience, all my questions answered! He was very nice to speak to and very helpful!!
Date published: 2023-04-17
Rated 4 out of 5 by from Several Glitches Wouldn't let me transmit because I reported 0 for miles driven for work on a rental house. It forced me to complete the schedule E worksheet car & truck expenses worksheet for the rental house despite me not driving any miles for this asset. I reported the correct number 0 but it forced me to enter 1 before it would transmit the return electronically. It said, "miles before 07/01/2022 and business miles after 6/30/2022 must be greater than zero."
Date published: 2023-04-17
Rated 3 out of 5 by from PR0BLEMS When I efiled my pin # was not entered. I had to go back and enter it manually. the appropriate entrance did not seem to be in the software where it should have beem in the filing section. It asked me for my AGI, I am filing jointly, then it asked for my wife's AGI and she does not have one. I put the same AGI in both places and it was continually rejected. I finally put in 0 for my wife; we will see what happens. On a joint return, it should never have asked for my wife's AGI. these errors took a better part of a day and a half while the tax return itself took an hour. it was very frustrating. it will probably be rejected again. I have used Turbo tax for almost 30 years and it gets more convaluted while the service diminishes.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1701
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Awesome! The online service is intuitive and to the point the Live Expert that I spoke with was Knowledgeable and Nice. 100% reccommend.
Date published: 2023-04-17
Rated 1 out of 5 by from TurboTax sucks Honestly, they charge you however they can without giving you other options or telling you they're charging you. It's unethical and immoral.
Date published: 2023-04-17
Rated 5 out of 5 by from Love the simple walk through 10 years with TurboTax and I love how easy it is! The long ago switch to internet from paper was much appreciated. Now I own my business and it is more complicated, but still doable. Next year I might switch just to ensure I get the max legal writeoffs
Date published: 2023-04-17
Rated 5 out of 5 by from Best tax prep program! I have used Turbotax for years now. Still very easy and low stress. Highly recommend!
Date published: 2023-04-17
Rated 5 out of 5 by from The Best Tax Prep Around! This is my third year using Turbo Tax and I highly recommend this program. Fast, easy, complete and I do not have to worry at all. Tax time can be a bit stressful, but Turbo Tax takes that stress away. I am very happy with this program.
Date published: 2023-04-17
Rated 5 out of 5 by from Great and quick. It was a easy and quick experience. Will continue to use every year.
Date published: 2023-04-17
Rated 4 out of 5 by from User Friendly, great support On line chat was really helpful and system was user friendly.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Turbo Tax is very easy to use and easy/ quick to download my tax documents and I did talk to one of the "live experts" and it was a very good experience, all my questions answered! He was very nice to speak to and very helpful!!
Date published: 2023-04-17
Rated 4 out of 5 by from Several Glitches Wouldn't let me transmit because I reported 0 for miles driven for work on a rental house. It forced me to complete the schedule E worksheet car & truck expenses worksheet for the rental house despite me not driving any miles for this asset. I reported the correct number 0 but it forced me to enter 1 before it would transmit the return electronically. It said, "miles before 07/01/2022 and business miles after 6/30/2022 must be greater than zero."
Date published: 2023-04-17
Rated 3 out of 5 by from PR0BLEMS When I efiled my pin # was not entered. I had to go back and enter it manually. the appropriate entrance did not seem to be in the software where it should have beem in the filing section. It asked me for my AGI, I am filing jointly, then it asked for my wife's AGI and she does not have one. I put the same AGI in both places and it was continually rejected. I finally put in 0 for my wife; we will see what happens. On a joint return, it should never have asked for my wife's AGI. these errors took a better part of a day and a half while the tax return itself took an hour. it was very frustrating. it will probably be rejected again. I have used Turbo tax for almost 30 years and it gets more convaluted while the service diminishes.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1701