TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from program is great BUT.......... I loved every minute of it until it was time to file the state, and then after about 10 times of the payment page locking up, I realized I was never going to be allowed to file until I paid the EXTRA $40 to have them deduct it from my refund and also had to sign a couple permissions and disclosures and third party transfers saying it was voluntary...and THEN it went majically right straight through!
Date published: 2022-04-13
Rated 1 out of 5 by from Paid for Deluxe but only can download Basic I paid for the Deluxe version but when I downloaded it was only Basic. Figured it our while doing taxes and tried to upgrade. Thought I was successful but still only have Basic. WHAT GIVES? I need help because the Feds keep rejecting our return due to bogus non matching AGI. Please help me. WHY DO YOU NEED ALL THIS FREAKIN INFORMATION?
Date published: 2022-04-13
Rated 5 out of 5 by from Easy and Quick Super easy to use and understand! I have filed with TurboTax for years and never had any issues.
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax Online is incredibly easy My returns are fairly simple and using TurboTax Online just made it that much more simple and easy to do.
Date published: 2022-04-13
Rated 3 out of 5 by from The 2021 changes to the software have flaws I've filed with TT for nearly ten years. Was always happy...until now. Issue: 1) Changes made to the system make it harder to compare prior year detail with current year by category detail. 2) The "review" prompts continue to be seen even if I reviewed and found the info acceptable. 3) My estimated tax payments were double counted even after I had zeroed out one to the entry options. 4) Import of 1099B from my major financial institutions was much more problematic in regards to stock sales. Since I am an ex CFO I didn't give you a one star rating, but I am not confident in the accuracy of this year's return...I had never felt that way about TT. If I don't hear about improvements for 2022 I may likely take my filing business elsewhere. Note: simple filing of a W2 return may still work for those not doing any investing.
Date published: 2022-04-13
Rated 5 out of 5 by from Janna was amazing I had fantastic advisor from NJ she resolved all of my issues.
Date published: 2022-04-13
Rated 5 out of 5 by from Great way to do your taxes and very informative. Turbo Tax makes it so much easier to put together your annual tax return. It helps remind me of all the deductions I can take as well as ensures I don't forget anything by it's step by step process. Very easy to use and navigate through.
Date published: 2022-04-13
Rated 5 out of 5 by from quick and easy quick and easy I have used turbo tax for several years
Date published: 2022-04-13
Rated 5 out of 5 by from I love Turbo Tax! I have so much anxiety about filing taxes but Turbo tax does all the hard work and takes the stress out of filing. It is worth every penny and I think everyone should use Turbo Tax!
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax Online Free Edition Using this service was very helpful for easy filing. I don't like that it's says "free" but the price was still affordable
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 1699
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from program is great BUT.......... I loved every minute of it until it was time to file the state, and then after about 10 times of the payment page locking up, I realized I was never going to be allowed to file until I paid the EXTRA $40 to have them deduct it from my refund and also had to sign a couple permissions and disclosures and third party transfers saying it was voluntary...and THEN it went majically right straight through!
Date published: 2022-04-13
Rated 1 out of 5 by from Paid for Deluxe but only can download Basic I paid for the Deluxe version but when I downloaded it was only Basic. Figured it our while doing taxes and tried to upgrade. Thought I was successful but still only have Basic. WHAT GIVES? I need help because the Feds keep rejecting our return due to bogus non matching AGI. Please help me. WHY DO YOU NEED ALL THIS FREAKIN INFORMATION?
Date published: 2022-04-13
Rated 5 out of 5 by from Easy and Quick Super easy to use and understand! I have filed with TurboTax for years and never had any issues.
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax Online is incredibly easy My returns are fairly simple and using TurboTax Online just made it that much more simple and easy to do.
Date published: 2022-04-13
Rated 3 out of 5 by from The 2021 changes to the software have flaws I've filed with TT for nearly ten years. Was always happy...until now. Issue: 1) Changes made to the system make it harder to compare prior year detail with current year by category detail. 2) The "review" prompts continue to be seen even if I reviewed and found the info acceptable. 3) My estimated tax payments were double counted even after I had zeroed out one to the entry options. 4) Import of 1099B from my major financial institutions was much more problematic in regards to stock sales. Since I am an ex CFO I didn't give you a one star rating, but I am not confident in the accuracy of this year's return...I had never felt that way about TT. If I don't hear about improvements for 2022 I may likely take my filing business elsewhere. Note: simple filing of a W2 return may still work for those not doing any investing.
Date published: 2022-04-13
Rated 5 out of 5 by from Janna was amazing I had fantastic advisor from NJ she resolved all of my issues.
Date published: 2022-04-13
Rated 5 out of 5 by from Great way to do your taxes and very informative. Turbo Tax makes it so much easier to put together your annual tax return. It helps remind me of all the deductions I can take as well as ensures I don't forget anything by it's step by step process. Very easy to use and navigate through.
Date published: 2022-04-13
Rated 5 out of 5 by from quick and easy quick and easy I have used turbo tax for several years
Date published: 2022-04-13
Rated 5 out of 5 by from I love Turbo Tax! I have so much anxiety about filing taxes but Turbo tax does all the hard work and takes the stress out of filing. It is worth every penny and I think everyone should use Turbo Tax!
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax Online Free Edition Using this service was very helpful for easy filing. I don't like that it's says "free" but the price was still affordable
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 1699