TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from 20 YEARS OF TURBOTAX I've been using TurboTax for about 20 years. Over the years I've had rental properties, children doing serious sports, and investments in stocks and LLP's. I've always been happy that TurboTax knew how to handle all these things. And, whenever I've had a problem the support people always provided the solution.
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo Tax Delux I used a pc download. Once I found how to download the product it was off to the races..It was smooth...
Date published: 2021-05-12
Rated 5 out of 5 by from easy to use We've been using Turbo Tax for years. I highly recommend them
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo Tax Full Service and Mark! We had a great experience! Mark was very easy to work with and patient with all the questions we asked. Thank you Mark!!
Date published: 2021-05-12
Rated 5 out of 5 by from FABULOUS PRODUCT!! EXTREMELY EASY TO USE, STEP. BY STEP WITH INSTRUCTION INFORMATION
Date published: 2021-05-12
Rated 4 out of 5 by from TurboTax is easy to use I am overall very happy - my complicated taxes were able to be handled with ease. Much of my income was while in a combat zone and some not taxable. TurboTax helped me get a good federal refund. Unfortunately, I was charged to file my return despite being active duty military. I asked the chat box and was given no solution to this. Hopefully this will be made easier in the future.
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo Tax is great. Have been using Turbo Tax for 30 plus years and haven't been audited even once.
Date published: 2021-05-12
Rated 4 out of 5 by from Not too bad, easy except one thing... I needed to enter 2 package/document IDs and it only let me enter one. I decided to clear and start over and could still never get back to enter either the original package/document id let alone a second, so it made it worse. Talked to 2 friendly support personnel but still unable to fix the issue.
Date published: 2021-05-12
Rated 3 out of 5 by from Turbo Tax used to be Awesome I have used Turbo Tax for years and it has been a great program. The questions and calculations are still good, but they seem to lacking the programming to make it the great program it used to be. It was far from easy this year to e-file through the program. I looked at the forum and found that I had to do a workaround by running as administrator to enter payment to e-file my state taxes. By running as administrator, I also had to reenter the license code to get back in. I should not have to do a workaround. According to forums, this has been a problem for at least 2 years now. Person after person has posted and it appears that the bug has not been fixed. Please fix this. I don't want to pay for a program that only "almost works."
Date published: 2021-05-12
Rated 4 out of 5 by from Turbo Tax Do not like trying get pay for an upgrade every 10 minutes. Did not see an option to file my state returns myself, but had to pay 50 dollars for NC and GA = 100
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 1695
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from 20 YEARS OF TURBOTAX I've been using TurboTax for about 20 years. Over the years I've had rental properties, children doing serious sports, and investments in stocks and LLP's. I've always been happy that TurboTax knew how to handle all these things. And, whenever I've had a problem the support people always provided the solution.
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo Tax Delux I used a pc download. Once I found how to download the product it was off to the races..It was smooth...
Date published: 2021-05-12
Rated 5 out of 5 by from easy to use We've been using Turbo Tax for years. I highly recommend them
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo Tax Full Service and Mark! We had a great experience! Mark was very easy to work with and patient with all the questions we asked. Thank you Mark!!
Date published: 2021-05-12
Rated 5 out of 5 by from FABULOUS PRODUCT!! EXTREMELY EASY TO USE, STEP. BY STEP WITH INSTRUCTION INFORMATION
Date published: 2021-05-12
Rated 4 out of 5 by from TurboTax is easy to use I am overall very happy - my complicated taxes were able to be handled with ease. Much of my income was while in a combat zone and some not taxable. TurboTax helped me get a good federal refund. Unfortunately, I was charged to file my return despite being active duty military. I asked the chat box and was given no solution to this. Hopefully this will be made easier in the future.
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo Tax is great. Have been using Turbo Tax for 30 plus years and haven't been audited even once.
Date published: 2021-05-12
Rated 4 out of 5 by from Not too bad, easy except one thing... I needed to enter 2 package/document IDs and it only let me enter one. I decided to clear and start over and could still never get back to enter either the original package/document id let alone a second, so it made it worse. Talked to 2 friendly support personnel but still unable to fix the issue.
Date published: 2021-05-12
Rated 3 out of 5 by from Turbo Tax used to be Awesome I have used Turbo Tax for years and it has been a great program. The questions and calculations are still good, but they seem to lacking the programming to make it the great program it used to be. It was far from easy this year to e-file through the program. I looked at the forum and found that I had to do a workaround by running as administrator to enter payment to e-file my state taxes. By running as administrator, I also had to reenter the license code to get back in. I should not have to do a workaround. According to forums, this has been a problem for at least 2 years now. Person after person has posted and it appears that the bug has not been fixed. Please fix this. I don't want to pay for a program that only "almost works."
Date published: 2021-05-12
Rated 4 out of 5 by from Turbo Tax Do not like trying get pay for an upgrade every 10 minutes. Did not see an option to file my state returns myself, but had to pay 50 dollars for NC and GA = 100
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 1695