TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from TurboTax gives me piece of mind My tax returns are fairly simple but I hate trying to do them myself & figuring out the legal lingo the tax folks use. TurboTax actually makes it more comfortable.
Date published: 2022-04-14
Rated 3 out of 5 by from Simple was never so hard I wish I would have taken screen shots of the offending screens, but many times you can't because you are taken to the forms printing menu. Why can't you resume your work from the same screen you saved your TurboTax work? As for a rating of the user experience: D-
Date published: 2022-04-14
Rated 1 out of 5 by from to freaking expensive the cost to complete my taxes almost negated my return.
Date published: 2022-04-14
Rated 5 out of 5 by from Quick and Easy I have been using Turbo Tax for years and it has always been quick and easy to use. This year I had an issue with loading the program on my computer but received excellent service from an Intuit IT representative named Lorraine who, with great patience, walked me through the issue I was having!
Date published: 2022-04-14
Rated 1 out of 5 by from Turbotax sucks Charged me $54 because I had $1 in foreign tax. Should have been a free return.
Date published: 2022-04-14
Rated 5 out of 5 by from Excellent Excellent excellent excellent excellent too many characters
Date published: 2022-04-14
Rated 5 out of 5 by from Easy to use I love the step by step instructions to file easy with no worries!
Date published: 2022-04-14
Rated 5 out of 5 by from awesome very great pregame, every year we use this ,we try use future.
Date published: 2022-04-14
Rated 5 out of 5 by from Ewesome too use Very easy too use and helpful if you don't understand something
Date published: 2022-04-14
Rated 1 out of 5 by from Terrible There were errors found that made no sense. Even your phone expert help couldn't figure it out.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1695
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax gives me piece of mind My tax returns are fairly simple but I hate trying to do them myself & figuring out the legal lingo the tax folks use. TurboTax actually makes it more comfortable.
Date published: 2022-04-14
Rated 3 out of 5 by from Simple was never so hard I wish I would have taken screen shots of the offending screens, but many times you can't because you are taken to the forms printing menu. Why can't you resume your work from the same screen you saved your TurboTax work? As for a rating of the user experience: D-
Date published: 2022-04-14
Rated 1 out of 5 by from to freaking expensive the cost to complete my taxes almost negated my return.
Date published: 2022-04-14
Rated 5 out of 5 by from Quick and Easy I have been using Turbo Tax for years and it has always been quick and easy to use. This year I had an issue with loading the program on my computer but received excellent service from an Intuit IT representative named Lorraine who, with great patience, walked me through the issue I was having!
Date published: 2022-04-14
Rated 1 out of 5 by from Turbotax sucks Charged me $54 because I had $1 in foreign tax. Should have been a free return.
Date published: 2022-04-14
Rated 5 out of 5 by from Excellent Excellent excellent excellent excellent too many characters
Date published: 2022-04-14
Rated 5 out of 5 by from Easy to use I love the step by step instructions to file easy with no worries!
Date published: 2022-04-14
Rated 5 out of 5 by from awesome very great pregame, every year we use this ,we try use future.
Date published: 2022-04-14
Rated 5 out of 5 by from Ewesome too use Very easy too use and helpful if you don't understand something
Date published: 2022-04-14
Rated 1 out of 5 by from Terrible There were errors found that made no sense. Even your phone expert help couldn't figure it out.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1695