TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Michael was great The tax expert was very helpful and reassuring. I will use this service again.
Date published: 2021-05-25
Rated 4 out of 5 by from Great Product! Fairly simple and easy to use, although some of the uncertainties as to where the product is leading the client to next, as well as finding your way back to make corrections is sometimes frustrating. Having said that however, Turbo Tax has incorporated a level of light-hearted fun for the user, and the live support is worthy of praise.
Date published: 2021-05-25
Rated 5 out of 5 by from Great! Very helpful and easy to use! I feel comfortable using TurboTax
Date published: 2021-05-25
Rated 5 out of 5 by from easy to use! I've used TurboTax for a few years and I've had a specialist review my return each year. They are professional and courteous! I get to ask my questions at my convenience.
Date published: 2021-05-25
Rated 1 out of 5 by from Says you will receive return in 21 days Product states you will receive a refund in 21 days and so far I am almost 2 months in and still waiting for a refund! For the price that I paid for the premium Turbo Tax I would hope that the program and IRS could guarantee at least the 21 day return. My daughters return that I did with the deluxe Software took 2 months to get return as well. For this I can pay H&R Block and get my return right away.
Date published: 2021-05-25
Rated 3 out of 5 by from Turbotax is okay I got confused but fixed it ..but why did i have to pay this time ?
Date published: 2021-05-25
Rated 5 out of 5 by from Turbotax is excellent that is the second year I use Turbotax and I recommend it to all of my friends and relatives.
Date published: 2021-05-25
Rated 5 out of 5 by from First time using and it was so easy! I haven't used TurboTax before, i was nervous but this was so easy and quick! I'll definitely use it again!
Date published: 2021-05-25
Rated 5 out of 5 by from Turbo Tax Now and Forever I love Turbo Tax. Zero hidden fees an hassles! I am not sure where my State Return went though. It was up there as a State Return amount. Then it suddenly said $0.00
Date published: 2021-05-25
Rated 5 out of 5 by from Turbo Tax Deluxe was very good for me. N/A -I have no comment today. Thank you very much.
Date published: 2021-05-25
All TurboTax® Offerings Reviews - Page 1693
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Michael was great The tax expert was very helpful and reassuring. I will use this service again.
Date published: 2021-05-25
Rated 4 out of 5 by from Great Product! Fairly simple and easy to use, although some of the uncertainties as to where the product is leading the client to next, as well as finding your way back to make corrections is sometimes frustrating. Having said that however, Turbo Tax has incorporated a level of light-hearted fun for the user, and the live support is worthy of praise.
Date published: 2021-05-25
Rated 5 out of 5 by from Great! Very helpful and easy to use! I feel comfortable using TurboTax
Date published: 2021-05-25
Rated 5 out of 5 by from easy to use! I've used TurboTax for a few years and I've had a specialist review my return each year. They are professional and courteous! I get to ask my questions at my convenience.
Date published: 2021-05-25
Rated 1 out of 5 by from Says you will receive return in 21 days Product states you will receive a refund in 21 days and so far I am almost 2 months in and still waiting for a refund! For the price that I paid for the premium Turbo Tax I would hope that the program and IRS could guarantee at least the 21 day return. My daughters return that I did with the deluxe Software took 2 months to get return as well. For this I can pay H&R Block and get my return right away.
Date published: 2021-05-25
Rated 3 out of 5 by from Turbotax is okay I got confused but fixed it ..but why did i have to pay this time ?
Date published: 2021-05-25
Rated 5 out of 5 by from Turbotax is excellent that is the second year I use Turbotax and I recommend it to all of my friends and relatives.
Date published: 2021-05-25
Rated 5 out of 5 by from First time using and it was so easy! I haven't used TurboTax before, i was nervous but this was so easy and quick! I'll definitely use it again!
Date published: 2021-05-25
Rated 5 out of 5 by from Turbo Tax Now and Forever I love Turbo Tax. Zero hidden fees an hassles! I am not sure where my State Return went though. It was up there as a State Return amount. Then it suddenly said $0.00
Date published: 2021-05-25
Rated 5 out of 5 by from Turbo Tax Deluxe was very good for me. N/A -I have no comment today. Thank you very much.
Date published: 2021-05-25
All TurboTax® Offerings Reviews - Page 1693