TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281590 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Turbo Tax is very helpful - easy to follow I have used Turbo Tax for the past 5 years to prepare my business and personal taxes
Date published: 2021-09-14
Rated 5 out of 5 by from Turbo tax. Is awesome Help me fix my taxes i dont owe anything now thank god
Date published: 2021-09-14
Rated 1 out of 5 by from Sucks That was the worst Turbotax experience in my 8 yrs of using the software. I cannot believe they haven't fixed the screen resolution issues so the program would operate correctly.
Date published: 2021-09-14
Rated 4 out of 5 by from Federal is Good, State Add-Ons Overpriced/Limited The Federal version of TurboTax Business 2020 works very well, especially the e-file feature. The State add-ons, which you have to buy separately for $55.00 for each state are a poor value. Most of them cannot do e-file and require a lot of manual intervention -- you also have to double-check the form entries and state tax return instructions. Each state add-on should be priced at no more than $29.99 and Intuit should give you a steep discount for any additional state versions you might need. Otherwise, my advice would be to do the state returns manually.
Date published: 2021-09-14
Rated 5 out of 5 by from Love it Fast, easy to complete and user friendly. Helpful tips and accurate information
Date published: 2021-09-14
Rated 4 out of 5 by from Turbo tax was very helpful Experience was awesome. Turbo tax helped , when I had lots of questions
Date published: 2021-09-14
Rated 1 out of 5 by from not good need more development and prices are high!!!!!!!!!!!!!!!!!!
Date published: 2021-09-14
Rated 1 out of 5 by from Not for the average person I have a small self-proprietorship business and thought I would save money using TurboTax over H&R Block. Basically, you kneed a degree in accounting or at least tax preparation in order to understand this process. I had to guess what was being asked so many times, I figured it was wrong and both the Feds and the state have rejected my returns numerous times. Don't waste your time and money unless you are doing a simple 1040 with no deductions.
Date published: 2021-09-13
Rated 4 out of 5 by from Turbotax needs to interface with Quickbooks Online I had to manually enter data for my returns instead of importing it from Quickbooks. Because turbo tax does not interface, there really isn't any need for me to purchase it for next year's taxes as there are other similar products that are less expensive. Therefore, I strongly recommend that you figure this out or loose the sale. Long term turbo tax user!
Date published: 2021-09-13
Rated 1 out of 5 by from Installation Failure Extremely disappointed that the program didn't work on a new laptop. There are issues with the graphics programming. Bought the program and could not activate it.
Date published: 2021-09-13
All TurboTax® Offerings Reviews - Page 170
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is very helpful - easy to follow I have used Turbo Tax for the past 5 years to prepare my business and personal taxes
Date published: 2021-09-14
Rated 5 out of 5 by from Turbo tax. Is awesome Help me fix my taxes i dont owe anything now thank god
Date published: 2021-09-14
Rated 1 out of 5 by from Sucks That was the worst Turbotax experience in my 8 yrs of using the software. I cannot believe they haven't fixed the screen resolution issues so the program would operate correctly.
Date published: 2021-09-14
Rated 4 out of 5 by from Federal is Good, State Add-Ons Overpriced/Limited The Federal version of TurboTax Business 2020 works very well, especially the e-file feature. The State add-ons, which you have to buy separately for $55.00 for each state are a poor value. Most of them cannot do e-file and require a lot of manual intervention -- you also have to double-check the form entries and state tax return instructions. Each state add-on should be priced at no more than $29.99 and Intuit should give you a steep discount for any additional state versions you might need. Otherwise, my advice would be to do the state returns manually.
Date published: 2021-09-14
Rated 5 out of 5 by from Love it Fast, easy to complete and user friendly. Helpful tips and accurate information
Date published: 2021-09-14
Rated 4 out of 5 by from Turbo tax was very helpful Experience was awesome. Turbo tax helped , when I had lots of questions
Date published: 2021-09-14
Rated 1 out of 5 by from not good need more development and prices are high!!!!!!!!!!!!!!!!!!
Date published: 2021-09-14
Rated 1 out of 5 by from Not for the average person I have a small self-proprietorship business and thought I would save money using TurboTax over H&R Block. Basically, you kneed a degree in accounting or at least tax preparation in order to understand this process. I had to guess what was being asked so many times, I figured it was wrong and both the Feds and the state have rejected my returns numerous times. Don't waste your time and money unless you are doing a simple 1040 with no deductions.
Date published: 2021-09-13
Rated 4 out of 5 by from Turbotax needs to interface with Quickbooks Online I had to manually enter data for my returns instead of importing it from Quickbooks. Because turbo tax does not interface, there really isn't any need for me to purchase it for next year's taxes as there are other similar products that are less expensive. Therefore, I strongly recommend that you figure this out or loose the sale. Long term turbo tax user!
Date published: 2021-09-13
Rated 1 out of 5 by from Installation Failure Extremely disappointed that the program didn't work on a new laptop. There are issues with the graphics programming. Bought the program and could not activate it.
Date published: 2021-09-13
All TurboTax® Offerings Reviews - Page 170