TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Desiree is great!! Desiree was very nice and communicated clearly and regularly.
Date published: 2023-03-10
Rated 4 out of 5 by from good service didnt like that I had to go to the irs website and get my agi
Date published: 2023-03-10
Rated 5 out of 5 by from Love it very easy to follow user friendly. Very east to follow love the way its set up and checks your work as your going.
Date published: 2023-03-10
Rated 5 out of 5 by from TurboTax is reliable and awesome (Full Service) Full Service is awesome and the workflow is just perfect! Great customer experience too.
Date published: 2023-03-10
Rated 5 out of 5 by from Fantastic Service Mike made the whole process simple and planless, this was a complex tax year for us, and Mike provided a huge amount of expert advice to make the most of my return. I have used Turbo Tax for years and this was the best experience yet, keep up the great work!
Date published: 2023-03-10
Rated 5 out of 5 by from Loved my full service exerience! I was honestly terrified to file my taxes this year. My job changed as well as my tax situation, so I have been putting this off for a little while. However, TurboTax and my Tax Expert Elizabeth W. were so amazing! I was able to file my taxes and feel confident about my situation. I never could have done this without them! I am looking forward to working with them next year and using all of the helpful info taught to me through this experience.
Date published: 2023-03-10
Rated 4 out of 5 by from Flawless until 2022 This is the first time that I have had trouble with TurboTax in the decades that I have used the product. The GA form would not e-file unless I completed the Film Industry form. I am not a production company, but even if I put something in the blanks, it insisted on a list of employees working on the project - which I did not have. THis bug needs to be addressed.
Date published: 2023-03-10
Rated 5 out of 5 by from Fast and easy! This is my eighth year using TT. It improves with each year. Makes joint filing so fast and easy.
Date published: 2023-03-10
Rated 5 out of 5 by from Turbo tax easy I found it so helpful and very easy I would def tell family and friends to use
Date published: 2023-03-10
Rated 1 out of 5 by from Turbo Tax is terrible My experience was terrible!! I could not e-file even after trying all of your " fixes". I'm going to switch to a different tax software next year.
Date published: 2023-03-10
All TurboTax® Offerings Reviews - Page 1688
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Desiree is great!! Desiree was very nice and communicated clearly and regularly.
Date published: 2023-03-10
Rated 4 out of 5 by from good service didnt like that I had to go to the irs website and get my agi
Date published: 2023-03-10
Rated 5 out of 5 by from Love it very easy to follow user friendly. Very east to follow love the way its set up and checks your work as your going.
Date published: 2023-03-10
Rated 5 out of 5 by from TurboTax is reliable and awesome (Full Service) Full Service is awesome and the workflow is just perfect! Great customer experience too.
Date published: 2023-03-10
Rated 5 out of 5 by from Fantastic Service Mike made the whole process simple and planless, this was a complex tax year for us, and Mike provided a huge amount of expert advice to make the most of my return. I have used Turbo Tax for years and this was the best experience yet, keep up the great work!
Date published: 2023-03-10
Rated 5 out of 5 by from Loved my full service exerience! I was honestly terrified to file my taxes this year. My job changed as well as my tax situation, so I have been putting this off for a little while. However, TurboTax and my Tax Expert Elizabeth W. were so amazing! I was able to file my taxes and feel confident about my situation. I never could have done this without them! I am looking forward to working with them next year and using all of the helpful info taught to me through this experience.
Date published: 2023-03-10
Rated 4 out of 5 by from Flawless until 2022 This is the first time that I have had trouble with TurboTax in the decades that I have used the product. The GA form would not e-file unless I completed the Film Industry form. I am not a production company, but even if I put something in the blanks, it insisted on a list of employees working on the project - which I did not have. THis bug needs to be addressed.
Date published: 2023-03-10
Rated 5 out of 5 by from Fast and easy! This is my eighth year using TT. It improves with each year. Makes joint filing so fast and easy.
Date published: 2023-03-10
Rated 5 out of 5 by from Turbo tax easy I found it so helpful and very easy I would def tell family and friends to use
Date published: 2023-03-10
Rated 1 out of 5 by from Turbo Tax is terrible My experience was terrible!! I could not e-file even after trying all of your " fixes". I'm going to switch to a different tax software next year.
Date published: 2023-03-10
All TurboTax® Offerings Reviews - Page 1688