TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 1 out of 5 by from Not ideal... I had to switch to turbotax since Credit Karma had moved its tax prep into CashApp's hands and I couldn't get that to work. Turbotax forced me to upgrade my tax filing to Premier because I wouldn't have access to a form that was required to complete my taxes, so I'm real sore about that. Also all the questions are specific, and yet vague. Please include all forms that these questions would apply to. And considering Schedule E stuff: please add an option that is for people like me who has no actual stake in anything. I do not have a small business (Which I was required to fill out those forms), and the royalties I was getting I wasn't even aware I owned the stuff until the courts notified me of it changing hands. Talking to someone for just one question would have been even more expensive, so I am left feeling like my stuff isn't important and that you're only in it for the money you force people to pay and not actually if their taxes are CORRECT. I'm going to someone else next year. I'd rather talk to someone and explain my situation than sit on a webpage and be expected to pay 100+ bucks just to ask for help. Thank you for making my taxes that much more stressful. I will be noting you all specifically if my taxes come up wrong.
Date published: 2022-04-16
Rated 5 out of 5 by from Excellant Using Turbo Tax is so easy. Would not use anyone or anything else
Date published: 2022-04-16
Rated 5 out of 5 by from GOOD JOB IT SEEMED LIKE IT TO FOREVER BUT I GOT IT DONE. EVERY YEAR IT GET BETTER,
Date published: 2022-04-16
Rated 5 out of 5 by from Super Easy! It made my Crypto filing a breeze! Easy to follow instructions.
Date published: 2022-04-16
Rated 4 out of 5 by from Good as usual except for a first time glitch I have used Turbo Tax since it very first offering. I have, and still do, like using the software as it's highly intuitive and makes filing my somewhat complex return fairly easy. I've never had an issue with my eFile returns being accepted electronically until this year. There was a problem with my 1099B having a Foreign Tax Credit recognized as being in the right place, i.e., a deduction on schedule A or a credit towards my tax liability. As I was entering the 1099B data, I don't recall a question being asked about where I wanted the credit to land. Through several attempts at manually entering data on the appropriate 1099 form, I was finally able to eFile the Federal and State tax returns; in short order, both were rejected. When I went back to the software to try and resolve the rejection issue, Turbo Tax provide enough help to resolve the problem and I was able to electronically refile both returns which, happily, were accepted. In all the years I've been using Turbo Tax, this was the first glitch I have encountered. Though unhappy that my returns were initially rejected, I am very pleased that Turbo Tax provided the assistance I needed to refile successfully. The Star rating of four is meant to be 4.5 as I am still pleased with the overall value of the product, and I will purchase the software next year.
Date published: 2022-04-16
Rated 5 out of 5 by from Awesome!!! Great and saved me a Ton of money. Laura was great and understood the scenario real fast
Date published: 2022-04-16
Rated 5 out of 5 by from I love TurboTax I have been using TurboTax to do my taxes for over 20 years. It has never failed me. I recommend it.
Date published: 2022-04-16
Rated 5 out of 5 by from Helpful tool-beware of buying extras you dont need This made doing my taxes easier than I expected. However, I guess I purchased some identity protection that I really did not want or need.
Date published: 2022-04-16
Rated 5 out of 5 by from My Appreciation to Turbo Tax I just would like to thank Russell, a tax expert with Turbo Tax for his generous help with me filing my taxes. If it wasn't for tax experts I wouldn't have known about any wrong I've did on my taxes the moment that they were being filed, thank you so much Russell for helping me file my taxes as if I knew what I was doing.
Date published: 2022-04-16
Rated 5 out of 5 by from 10th Year and Still Loving TurboTax Even as life gets complicated, I can depend on TurboTax to keep our taxes organized and easy to file.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1688
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Not ideal... I had to switch to turbotax since Credit Karma had moved its tax prep into CashApp's hands and I couldn't get that to work. Turbotax forced me to upgrade my tax filing to Premier because I wouldn't have access to a form that was required to complete my taxes, so I'm real sore about that. Also all the questions are specific, and yet vague. Please include all forms that these questions would apply to. And considering Schedule E stuff: please add an option that is for people like me who has no actual stake in anything. I do not have a small business (Which I was required to fill out those forms), and the royalties I was getting I wasn't even aware I owned the stuff until the courts notified me of it changing hands. Talking to someone for just one question would have been even more expensive, so I am left feeling like my stuff isn't important and that you're only in it for the money you force people to pay and not actually if their taxes are CORRECT. I'm going to someone else next year. I'd rather talk to someone and explain my situation than sit on a webpage and be expected to pay 100+ bucks just to ask for help. Thank you for making my taxes that much more stressful. I will be noting you all specifically if my taxes come up wrong.
Date published: 2022-04-16
Rated 5 out of 5 by from Excellant Using Turbo Tax is so easy. Would not use anyone or anything else
Date published: 2022-04-16
Rated 5 out of 5 by from GOOD JOB IT SEEMED LIKE IT TO FOREVER BUT I GOT IT DONE. EVERY YEAR IT GET BETTER,
Date published: 2022-04-16
Rated 5 out of 5 by from Super Easy! It made my Crypto filing a breeze! Easy to follow instructions.
Date published: 2022-04-16
Rated 4 out of 5 by from Good as usual except for a first time glitch I have used Turbo Tax since it very first offering. I have, and still do, like using the software as it's highly intuitive and makes filing my somewhat complex return fairly easy. I've never had an issue with my eFile returns being accepted electronically until this year. There was a problem with my 1099B having a Foreign Tax Credit recognized as being in the right place, i.e., a deduction on schedule A or a credit towards my tax liability. As I was entering the 1099B data, I don't recall a question being asked about where I wanted the credit to land. Through several attempts at manually entering data on the appropriate 1099 form, I was finally able to eFile the Federal and State tax returns; in short order, both were rejected. When I went back to the software to try and resolve the rejection issue, Turbo Tax provide enough help to resolve the problem and I was able to electronically refile both returns which, happily, were accepted. In all the years I've been using Turbo Tax, this was the first glitch I have encountered. Though unhappy that my returns were initially rejected, I am very pleased that Turbo Tax provided the assistance I needed to refile successfully. The Star rating of four is meant to be 4.5 as I am still pleased with the overall value of the product, and I will purchase the software next year.
Date published: 2022-04-16
Rated 5 out of 5 by from Awesome!!! Great and saved me a Ton of money. Laura was great and understood the scenario real fast
Date published: 2022-04-16
Rated 5 out of 5 by from I love TurboTax I have been using TurboTax to do my taxes for over 20 years. It has never failed me. I recommend it.
Date published: 2022-04-16
Rated 5 out of 5 by from Helpful tool-beware of buying extras you dont need This made doing my taxes easier than I expected. However, I guess I purchased some identity protection that I really did not want or need.
Date published: 2022-04-16
Rated 5 out of 5 by from My Appreciation to Turbo Tax I just would like to thank Russell, a tax expert with Turbo Tax for his generous help with me filing my taxes. If it wasn't for tax experts I wouldn't have known about any wrong I've did on my taxes the moment that they were being filed, thank you so much Russell for helping me file my taxes as if I knew what I was doing.
Date published: 2022-04-16
Rated 5 out of 5 by from 10th Year and Still Loving TurboTax Even as life gets complicated, I can depend on TurboTax to keep our taxes organized and easy to file.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1688