TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
CherieF from
Desiree is great!!
Desiree was very nice and communicated clearly and regularly.
Date published: 2023-03-10
Rated 4 out of 5 by
amberlharreld from
good service
didnt like that I had to go to the irs website and get my agi
Date published: 2023-03-10
Rated 5 out of 5 by
Cheeseits from
Love it very easy to follow user friendly.
Very east to follow love the way its set up and checks your work as your going.
Date published: 2023-03-10
Rated 5 out of 5 by
iyerland from
TurboTax is reliable and awesome (Full Service)
Full Service is awesome and the workflow is just perfect! Great customer experience too.
Date published: 2023-03-10
Rated 5 out of 5 by
RichJH from
Fantastic Service
Mike made the whole process simple and planless, this was a complex tax year for us, and Mike provided a huge amount of expert advice to make the most of my return. I have used Turbo Tax for years and this was the best experience yet, keep up the great work!
Date published: 2023-03-10
Rated 5 out of 5 by
Use Full Service from
Loved my full service exerience!
I was honestly terrified to file my taxes this year. My job changed as well as my tax situation, so I have been putting this off for a little while. However, TurboTax and my Tax Expert Elizabeth W. were so amazing! I was able to file my taxes and feel confident about my situation. I never could have done this without them! I am looking forward to working with them next year and using all of the helpful info taught to me through this experience.
Date published: 2023-03-10
Rated 4 out of 5 by
Mike 7880 from
Flawless until 2022
This is the first time that I have had trouble with TurboTax in the decades that I have used the product. The GA form would not e-file unless I completed the Film Industry form. I am not a production company, but even if I put something in the blanks, it insisted on a list of employees working on the project - which I did not have. THis bug needs to be addressed.
Date published: 2023-03-10
Rated 5 out of 5 by
REACHER1234 from
Fast and easy!
This is my eighth year using TT. It improves with each year. Makes joint filing so fast and easy.
Date published: 2023-03-10
Rated 5 out of 5 by
M korona from
Turbo tax easy
I found it so helpful and very easy I would def tell family and friends to use
Date published: 2023-03-10
Rated 1 out of 5 by
samtofo from
Turbo Tax is terrible
My experience was terrible!! I could not e-file even after trying all of your " fixes". I'm going to switch to a different tax software next year.
All TurboTax® Offerings Reviews - Page 1688
Date published: 2023-03-10
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
CherieF from
Desiree is great!!
Desiree was very nice and communicated clearly and regularly.
Date published: 2023-03-10
Rated 4 out of 5 by
amberlharreld from
good service
didnt like that I had to go to the irs website and get my agi
Date published: 2023-03-10
Rated 5 out of 5 by
Cheeseits from
Love it very easy to follow user friendly.
Very east to follow love the way its set up and checks your work as your going.
Date published: 2023-03-10
Rated 5 out of 5 by
iyerland from
TurboTax is reliable and awesome (Full Service)
Full Service is awesome and the workflow is just perfect! Great customer experience too.
Date published: 2023-03-10
Rated 5 out of 5 by
RichJH from
Fantastic Service
Mike made the whole process simple and planless, this was a complex tax year for us, and Mike provided a huge amount of expert advice to make the most of my return. I have used Turbo Tax for years and this was the best experience yet, keep up the great work!
Date published: 2023-03-10
Rated 5 out of 5 by
Use Full Service from
Loved my full service exerience!
I was honestly terrified to file my taxes this year. My job changed as well as my tax situation, so I have been putting this off for a little while. However, TurboTax and my Tax Expert Elizabeth W. were so amazing! I was able to file my taxes and feel confident about my situation. I never could have done this without them! I am looking forward to working with them next year and using all of the helpful info taught to me through this experience.
Date published: 2023-03-10
Rated 4 out of 5 by
Mike 7880 from
Flawless until 2022
This is the first time that I have had trouble with TurboTax in the decades that I have used the product. The GA form would not e-file unless I completed the Film Industry form. I am not a production company, but even if I put something in the blanks, it insisted on a list of employees working on the project - which I did not have. THis bug needs to be addressed.
Date published: 2023-03-10
Rated 5 out of 5 by
REACHER1234 from
Fast and easy!
This is my eighth year using TT. It improves with each year. Makes joint filing so fast and easy.
Date published: 2023-03-10
Rated 5 out of 5 by
M korona from
Turbo tax easy
I found it so helpful and very easy I would def tell family and friends to use
Date published: 2023-03-10
Rated 1 out of 5 by
samtofo from
Turbo Tax is terrible
My experience was terrible!! I could not e-file even after trying all of your " fixes". I'm going to switch to a different tax software next year.
All TurboTax® Offerings Reviews - Page 1688
Date published: 2023-03-10