TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from Turbo Tax is great until you try and file..... Any "corrections" that need to be made are extremely unclear. It kept spinning me in cirlces. This is the last year I will ever use turbo tax. Later UnTurbo Tax!!!!!!
Date published: 2021-05-17
Rated 5 out of 5 by from Wonderful Easy & wonderful! Done in 1 hour. I thought it was great! Very helpful.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbotax needs improvement I've used turbotax for years The positives: 1- Still a great application from a great company 2- Easy to use until you there are odd exception case which the pandemic had tons of this year The areas of improvement: Definitely getting more difficult to use. Some examples: 1- I'm an LLC in CA --it use to tell me what to do for Form 568 but not anymore 2- Turbotax expected me to read some small print about if i refinanced. Fortunately i noticed the mortgage interest deduction was coming out as $-1. which obviously does not make sense 3- I get the tax code is complicated but i'm starting to feel that Turbotax is expecting me to understand it more than the past.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is the Best! I've been using TurboTax for many years and it simply gets better and easier to use every new season. The software is very user friendly with plenty of online help and guidance to answer my questions. The current license lets me complete up to 5 returns, which is super convenient since I prepare taxes for three people in our family including ourselves. But just between you and me, if I had to do five returns, I would either need to become a tax accountant or pull all my hair out whilst getting documentation from said people. Thankfully, with TurboTax, I can keep my hair and my current occupation. So, we're good! TurboTax makes you the pro and saves mucho time and mucho more money.
Date published: 2021-05-17
Rated 4 out of 5 by from VERY GOOD TO EXPENSIVE THOUGH VERY GOOD AND QUICK WAY TO FILE. TO EXPENSIVE FOR NO CONSULT
Date published: 2021-05-17
Rated 5 out of 5 by from TURBO TAX IS GREAT The experience with TurboTax is great and very helpful.
Date published: 2021-05-17
Rated 1 out of 5 by from Efile not workable My filing has been rejected four times now. Can't get AGI accepted.
Date published: 2021-05-17
Rated 5 out of 5 by from Great service Bianca walked me through a challenging tax return this year.
Date published: 2021-05-17
Rated 4 out of 5 by from Trouble this year, but love Turbo Tax I had trouble with data moving from Fed to State after changes made to Federal
Date published: 2021-05-17
Rated 5 out of 5 by from Oh No... Taxes Due! I've used Turbotax for years, and have the CD Boxes to prove it. Because tax return is due now, I downloaded It quickly and perfectly. It updated and installed without a glitch. Worked perfect and finished fast. Thanx!
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 1681
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo Tax is great until you try and file..... Any "corrections" that need to be made are extremely unclear. It kept spinning me in cirlces. This is the last year I will ever use turbo tax. Later UnTurbo Tax!!!!!!
Date published: 2021-05-17
Rated 5 out of 5 by from Wonderful Easy & wonderful! Done in 1 hour. I thought it was great! Very helpful.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbotax needs improvement I've used turbotax for years The positives: 1- Still a great application from a great company 2- Easy to use until you there are odd exception case which the pandemic had tons of this year The areas of improvement: Definitely getting more difficult to use. Some examples: 1- I'm an LLC in CA --it use to tell me what to do for Form 568 but not anymore 2- Turbotax expected me to read some small print about if i refinanced. Fortunately i noticed the mortgage interest deduction was coming out as $-1. which obviously does not make sense 3- I get the tax code is complicated but i'm starting to feel that Turbotax is expecting me to understand it more than the past.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is the Best! I've been using TurboTax for many years and it simply gets better and easier to use every new season. The software is very user friendly with plenty of online help and guidance to answer my questions. The current license lets me complete up to 5 returns, which is super convenient since I prepare taxes for three people in our family including ourselves. But just between you and me, if I had to do five returns, I would either need to become a tax accountant or pull all my hair out whilst getting documentation from said people. Thankfully, with TurboTax, I can keep my hair and my current occupation. So, we're good! TurboTax makes you the pro and saves mucho time and mucho more money.
Date published: 2021-05-17
Rated 4 out of 5 by from VERY GOOD TO EXPENSIVE THOUGH VERY GOOD AND QUICK WAY TO FILE. TO EXPENSIVE FOR NO CONSULT
Date published: 2021-05-17
Rated 5 out of 5 by from TURBO TAX IS GREAT The experience with TurboTax is great and very helpful.
Date published: 2021-05-17
Rated 1 out of 5 by from Efile not workable My filing has been rejected four times now. Can't get AGI accepted.
Date published: 2021-05-17
Rated 5 out of 5 by from Great service Bianca walked me through a challenging tax return this year.
Date published: 2021-05-17
Rated 4 out of 5 by from Trouble this year, but love Turbo Tax I had trouble with data moving from Fed to State after changes made to Federal
Date published: 2021-05-17
Rated 5 out of 5 by from Oh No... Taxes Due! I've used Turbotax for years, and have the CD Boxes to prove it. Because tax return is due now, I downloaded It quickly and perfectly. It updated and installed without a glitch. Worked perfect and finished fast. Thanx!
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 1681