TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 3 out of 5 by from Had some issues The software crashed every time I tried to print anything. Frustrating! I could only save the file as a PDF and then print it from my hard drive.
Date published: 2021-09-15
Rated 5 out of 5 by from THEY ARE STRAIGHT AWESOME!!! I've been using TT for years and it's as if you have your own personal CPA guiding and reassuring you along the way.,
Date published: 2021-09-15
Rated 5 out of 5 by from It was great! Had some difficulties with using Turbo Tax this year, but CPA was very helpful!
Date published: 2021-09-15
Rated 5 out of 5 by from Thank you TurboTax I experience no problems using Turbo Tax, thanks so much
Date published: 2021-09-15
Rated 5 out of 5 by from it saves me so much time, thank you I've been using turbo tax for years, can't imagine not having this tool
Date published: 2021-09-15
Rated 1 out of 5 by from Failed with Covid-19 filing help, won't use again There were no prompts on Covid monies, makes it unusable for a lay business owner.
Date published: 2021-09-15
Rated 5 out of 5 by from It's definitely an easy process The rep I got to work with was a super nice guy who was extremely personable to the point he is like a friend. I looked forward to the tax guys calls. What does that tell you? Turbo Tax as a whole makes all aspects of this from my side super easy and laid back. Just shoot them your info, answer a few questions, and have safety it is right on the back side.
Date published: 2021-09-15
Rated 3 out of 5 by from Turbotax Business inconsistent with IRS Form Instr Turbotax Business form 1120-S forced me to enter an incorrect "S-Election Effective Date" and "Date Incorporated" because it would not accept any date other than 1/1 for Effective Date and when I overrode it and entered 1/1, it then required me to change the Date Incorporated. This requirement is not consistent with the instructions for the same form. I had a pleasant experience on the phone with a rep regarding the system repeatedly returning to the State Review when I clicked "transmit" -- however her solution for my problem was to tell me that there was a software issue with the state e-filing and everyone was having to file state returns by mail. The actual issue was that I had State forms included in the return that were not supported by Turbotax and subquently those forms needed to be removed and should not have been included in my return in the first place.
Date published: 2021-09-15
Rated 1 out of 5 by from Faulty 1031 forms and basis setup for replacement property stink. Faux errors all over the place, no ability to file when Replacement Property is closed on in ensuing tax year. What a farce!
Date published: 2021-09-15
Rated 5 out of 5 by from Turbo Tax is Awesome I love working in Turbo Tax. I always use this product and look forward to using it again. Thx
Date published: 2021-09-15
All TurboTax® Offerings Reviews - Page 169
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Had some issues The software crashed every time I tried to print anything. Frustrating! I could only save the file as a PDF and then print it from my hard drive.
Date published: 2021-09-15
Rated 5 out of 5 by from THEY ARE STRAIGHT AWESOME!!! I've been using TT for years and it's as if you have your own personal CPA guiding and reassuring you along the way.,
Date published: 2021-09-15
Rated 5 out of 5 by from It was great! Had some difficulties with using Turbo Tax this year, but CPA was very helpful!
Date published: 2021-09-15
Rated 5 out of 5 by from Thank you TurboTax I experience no problems using Turbo Tax, thanks so much
Date published: 2021-09-15
Rated 5 out of 5 by from it saves me so much time, thank you I've been using turbo tax for years, can't imagine not having this tool
Date published: 2021-09-15
Rated 1 out of 5 by from Failed with Covid-19 filing help, won't use again There were no prompts on Covid monies, makes it unusable for a lay business owner.
Date published: 2021-09-15
Rated 5 out of 5 by from It's definitely an easy process The rep I got to work with was a super nice guy who was extremely personable to the point he is like a friend. I looked forward to the tax guys calls. What does that tell you? Turbo Tax as a whole makes all aspects of this from my side super easy and laid back. Just shoot them your info, answer a few questions, and have safety it is right on the back side.
Date published: 2021-09-15
Rated 3 out of 5 by from Turbotax Business inconsistent with IRS Form Instr Turbotax Business form 1120-S forced me to enter an incorrect "S-Election Effective Date" and "Date Incorporated" because it would not accept any date other than 1/1 for Effective Date and when I overrode it and entered 1/1, it then required me to change the Date Incorporated. This requirement is not consistent with the instructions for the same form. I had a pleasant experience on the phone with a rep regarding the system repeatedly returning to the State Review when I clicked "transmit" -- however her solution for my problem was to tell me that there was a software issue with the state e-filing and everyone was having to file state returns by mail. The actual issue was that I had State forms included in the return that were not supported by Turbotax and subquently those forms needed to be removed and should not have been included in my return in the first place.
Date published: 2021-09-15
Rated 1 out of 5 by from Faulty 1031 forms and basis setup for replacement property stink. Faux errors all over the place, no ability to file when Replacement Property is closed on in ensuing tax year. What a farce!
Date published: 2021-09-15
Rated 5 out of 5 by from Turbo Tax is Awesome I love working in Turbo Tax. I always use this product and look forward to using it again. Thx
Date published: 2021-09-15
All TurboTax® Offerings Reviews - Page 169