TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
Queen Nelle from
My Go-to for tax services
I have been using TurboTax for 8 years now and each year I gain confidence in doing my own. With so many tax changes and laws, I fear that I wouldn't know what to do, but they are prepared and provide so much information to continue on your own or use the live tax experts to help you along the way.
Date published: 2023-01-29
Rated 5 out of 5 by
Chazzguy23 from
GREAT EXPERIENCE
I talked with Karen, about my State Return, she was very helpful and professional. She walked me through the process, and got me where I needed to be. She made the process very easy.
Date published: 2023-01-29
Rated 4 out of 5 by
de1342014 from
little difficult this year
I have used turbotax since 2014 and this year was more difficult than any other year. It did not let me manually type in my information as a option, I could not find a discount to apply and it was extremely difficult for me to apply a discount through my bank, and lastly there were a few questions throughout the tax process and it did not provide an explanation for the question. I will still use turbotax, but I was not as happy with the process this year.
Date published: 2023-01-29
Rated 4 out of 5 by
chey23zack23 from
Dont appreciate the fees
Service was easy, but Fees were too high in my opinion.
Date published: 2023-01-29
Rated 5 out of 5 by
BethAPD636 from
We still LOVE TurboTax
We have used TurboTax faithfully for the past 10+ years and we have never had an issue with returns. It’s super easy and if you need help, the help is at your fingertips.
Date published: 2023-01-29
Rated 5 out of 5 by
Idkidk1 from
Used for 9 years now zero issues!!
Used for 9 years since as was 18 and just did again as my family grows each member is very simple to add and very fast!
Date published: 2023-01-29
Rated 5 out of 5 by
just moved from
easy, little or no problems
This was fast and stress free. I moved last year and Turbo tax helped make sure all tax changes where made.
Date published: 2023-01-29
Rated 5 out of 5 by
Diane 10 from
Very easy and efficient
I am very happy with Turbo Tax. Makes it easy to file. Thank you!
Date published: 2023-01-29
Rated 4 out of 5 by
Johnyboy90210 from
Great
Love it love it great over all expenses will use again
Date published: 2023-01-29
Rated 5 out of 5 by
gretag22 from
awesome
Turbo tax is easy to go through with no issues. love the software.
All TurboTax® Offerings Reviews - Page 1680
Date published: 2023-01-29
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Queen Nelle from
My Go-to for tax services
I have been using TurboTax for 8 years now and each year I gain confidence in doing my own. With so many tax changes and laws, I fear that I wouldn't know what to do, but they are prepared and provide so much information to continue on your own or use the live tax experts to help you along the way.
Date published: 2023-01-29
Rated 5 out of 5 by
Chazzguy23 from
GREAT EXPERIENCE
I talked with Karen, about my State Return, she was very helpful and professional. She walked me through the process, and got me where I needed to be. She made the process very easy.
Date published: 2023-01-29
Rated 4 out of 5 by
de1342014 from
little difficult this year
I have used turbotax since 2014 and this year was more difficult than any other year. It did not let me manually type in my information as a option, I could not find a discount to apply and it was extremely difficult for me to apply a discount through my bank, and lastly there were a few questions throughout the tax process and it did not provide an explanation for the question. I will still use turbotax, but I was not as happy with the process this year.
Date published: 2023-01-29
Rated 4 out of 5 by
chey23zack23 from
Dont appreciate the fees
Service was easy, but Fees were too high in my opinion.
Date published: 2023-01-29
Rated 5 out of 5 by
BethAPD636 from
We still LOVE TurboTax
We have used TurboTax faithfully for the past 10+ years and we have never had an issue with returns. It’s super easy and if you need help, the help is at your fingertips.
Date published: 2023-01-29
Rated 5 out of 5 by
Idkidk1 from
Used for 9 years now zero issues!!
Used for 9 years since as was 18 and just did again as my family grows each member is very simple to add and very fast!
Date published: 2023-01-29
Rated 5 out of 5 by
just moved from
easy, little or no problems
This was fast and stress free. I moved last year and Turbo tax helped make sure all tax changes where made.
Date published: 2023-01-29
Rated 5 out of 5 by
Diane 10 from
Very easy and efficient
I am very happy with Turbo Tax. Makes it easy to file. Thank you!
Date published: 2023-01-29
Rated 4 out of 5 by
Johnyboy90210 from
Great
Love it love it great over all expenses will use again
Date published: 2023-01-29
Rated 5 out of 5 by
gretag22 from
awesome
Turbo tax is easy to go through with no issues. love the software.
All TurboTax® Offerings Reviews - Page 1680
Date published: 2023-01-29