TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from My Go-to for tax services I have been using TurboTax for 8 years now and each year I gain confidence in doing my own. With so many tax changes and laws, I fear that I wouldn't know what to do, but they are prepared and provide so much information to continue on your own or use the live tax experts to help you along the way.
Date published: 2023-01-29
Rated 5 out of 5 by from GREAT EXPERIENCE I talked with Karen, about my State Return, she was very helpful and professional. She walked me through the process, and got me where I needed to be. She made the process very easy.
Date published: 2023-01-29
Rated 4 out of 5 by from little difficult this year I have used turbotax since 2014 and this year was more difficult than any other year. It did not let me manually type in my information as a option, I could not find a discount to apply and it was extremely difficult for me to apply a discount through my bank, and lastly there were a few questions throughout the tax process and it did not provide an explanation for the question. I will still use turbotax, but I was not as happy with the process this year.
Date published: 2023-01-29
Rated 4 out of 5 by from Dont appreciate the fees Service was easy, but Fees were too high in my opinion.
Date published: 2023-01-29
Rated 5 out of 5 by from We still LOVE TurboTax We have used TurboTax faithfully for the past 10+ years and we have never had an issue with returns. It’s super easy and if you need help, the help is at your fingertips.
Date published: 2023-01-29
Rated 5 out of 5 by from Used for 9 years now zero issues!! Used for 9 years since as was 18 and just did again as my family grows each member is very simple to add and very fast!
Date published: 2023-01-29
Rated 5 out of 5 by from easy, little or no problems This was fast and stress free. I moved last year and Turbo tax helped make sure all tax changes where made.
Date published: 2023-01-29
Rated 5 out of 5 by from Very easy and efficient I am very happy with Turbo Tax. Makes it easy to file. Thank you!
Date published: 2023-01-29
Rated 4 out of 5 by from Great Love it love it great over all expenses will use again
Date published: 2023-01-29
Rated 5 out of 5 by from awesome Turbo tax is easy to go through with no issues. love the software.
Date published: 2023-01-29
All TurboTax® Offerings Reviews - Page 1680
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from My Go-to for tax services I have been using TurboTax for 8 years now and each year I gain confidence in doing my own. With so many tax changes and laws, I fear that I wouldn't know what to do, but they are prepared and provide so much information to continue on your own or use the live tax experts to help you along the way.
Date published: 2023-01-29
Rated 5 out of 5 by from GREAT EXPERIENCE I talked with Karen, about my State Return, she was very helpful and professional. She walked me through the process, and got me where I needed to be. She made the process very easy.
Date published: 2023-01-29
Rated 4 out of 5 by from little difficult this year I have used turbotax since 2014 and this year was more difficult than any other year. It did not let me manually type in my information as a option, I could not find a discount to apply and it was extremely difficult for me to apply a discount through my bank, and lastly there were a few questions throughout the tax process and it did not provide an explanation for the question. I will still use turbotax, but I was not as happy with the process this year.
Date published: 2023-01-29
Rated 4 out of 5 by from Dont appreciate the fees Service was easy, but Fees were too high in my opinion.
Date published: 2023-01-29
Rated 5 out of 5 by from We still LOVE TurboTax We have used TurboTax faithfully for the past 10+ years and we have never had an issue with returns. It’s super easy and if you need help, the help is at your fingertips.
Date published: 2023-01-29
Rated 5 out of 5 by from Used for 9 years now zero issues!! Used for 9 years since as was 18 and just did again as my family grows each member is very simple to add and very fast!
Date published: 2023-01-29
Rated 5 out of 5 by from easy, little or no problems This was fast and stress free. I moved last year and Turbo tax helped make sure all tax changes where made.
Date published: 2023-01-29
Rated 5 out of 5 by from Very easy and efficient I am very happy with Turbo Tax. Makes it easy to file. Thank you!
Date published: 2023-01-29
Rated 4 out of 5 by from Great Love it love it great over all expenses will use again
Date published: 2023-01-29
Rated 5 out of 5 by from awesome Turbo tax is easy to go through with no issues. love the software.
Date published: 2023-01-29
All TurboTax® Offerings Reviews - Page 1680