TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Awesome easy to follow steps to complete my tax return on time.
Date published: 2022-04-13
Rated 3 out of 5 by from Meh. Child deduction issues were confusing, and TurboTax shouldn't try and stop legislation that would let the government do our taxes for us! Beyond that it wasn't too bad.
Date published: 2022-04-13
Rated 5 out of 5 by from Easy as pie (If you have all your documents) Asked all the right questions and even some that pertained to me that I wouldn't have thought of. Ended up gaining more on my return!
Date published: 2022-04-13
Rated 4 out of 5 by from Still not real good for Clergy I probably won't use TT again next year. I had to manually work with many things that should have been easy--parsonage, part-year residence calculations. It is a great Tax preparer for most people; but it just didn't work well for me with those two needs.
Date published: 2022-04-13
Rated 5 out of 5 by from Happy Customer My first time filing taxes. This was so user friendly, helpful, and easy!!
Date published: 2022-04-13
Rated 5 out of 5 by from Only took me a few hours First time using Turbo Tax. Wording complicated for a senior. After identifying all the various forms needed and going through the process a couple of times I think I made it, but maybe so simple I question my accuracy. IRS will let me know.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax has made filing easier Such a great tool. I switched over from H&R and the ease of use and my complicated tax situation made it worth it. The live help is very useful too as I was able to ask questions and get answers in a timely manner.
Date published: 2022-04-13
Rated 4 out of 5 by from Some ways getting better, others worse I enjoy the program, and the overall walk through is getting better. I wish they would stop trying to upsell me on their product, and the navigation between parts of the system is getting wonky. Like so many programs, some of the new features have left behind the ease of previous navigation.
Date published: 2022-04-13
Rated 4 out of 5 by from TURBO IS FINE I worked for several hours one day and filled out, out of state purchases , left computer for overnight and those figures disappeared when I went back .
Date published: 2022-04-13
Rated 5 out of 5 by from Very easy to use The step by step process was simple and it was great having my previous year's information pulled in automatically.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 1677
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome easy to follow steps to complete my tax return on time.
Date published: 2022-04-13
Rated 3 out of 5 by from Meh. Child deduction issues were confusing, and TurboTax shouldn't try and stop legislation that would let the government do our taxes for us! Beyond that it wasn't too bad.
Date published: 2022-04-13
Rated 5 out of 5 by from Easy as pie (If you have all your documents) Asked all the right questions and even some that pertained to me that I wouldn't have thought of. Ended up gaining more on my return!
Date published: 2022-04-13
Rated 4 out of 5 by from Still not real good for Clergy I probably won't use TT again next year. I had to manually work with many things that should have been easy--parsonage, part-year residence calculations. It is a great Tax preparer for most people; but it just didn't work well for me with those two needs.
Date published: 2022-04-13
Rated 5 out of 5 by from Happy Customer My first time filing taxes. This was so user friendly, helpful, and easy!!
Date published: 2022-04-13
Rated 5 out of 5 by from Only took me a few hours First time using Turbo Tax. Wording complicated for a senior. After identifying all the various forms needed and going through the process a couple of times I think I made it, but maybe so simple I question my accuracy. IRS will let me know.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax has made filing easier Such a great tool. I switched over from H&R and the ease of use and my complicated tax situation made it worth it. The live help is very useful too as I was able to ask questions and get answers in a timely manner.
Date published: 2022-04-13
Rated 4 out of 5 by from Some ways getting better, others worse I enjoy the program, and the overall walk through is getting better. I wish they would stop trying to upsell me on their product, and the navigation between parts of the system is getting wonky. Like so many programs, some of the new features have left behind the ease of previous navigation.
Date published: 2022-04-13
Rated 4 out of 5 by from TURBO IS FINE I worked for several hours one day and filled out, out of state purchases , left computer for overnight and those figures disappeared when I went back .
Date published: 2022-04-13
Rated 5 out of 5 by from Very easy to use The step by step process was simple and it was great having my previous year's information pulled in automatically.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 1677