TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294026 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Piece of Cake! Been using TurboTax for years. Easy to use. Steps me through the filing process. Love it!
Date published: 2022-04-16
Rated 5 out of 5 by from I Love TBT I always file, easy, accurate, and its always a refund waiting for me
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is Awesome!! I have used Turbo Tax for many years now and it has always been a great tool for filing federal and multiple state returns! There are other products out there claiming to be cheaper and easier, I have tried filling them out as you can with Turbo Tax and the numbers never match and I have always gone back to my standard to file Turbo Tax!!
Date published: 2022-04-16
Rated 3 out of 5 by from Trouble but no help I like the ease of Turbo Tax and have been using it for years but this year I could not retrieve my PIN. Turbo Tax redirected me to an IRS website which was no help and there was no expert to ask. Disappointing.
Date published: 2022-04-16
Rated 4 out of 5 by from Easy to use, for the most part. I've been using TurboTax for many years. For the most part it's easy to use, but I've found some forms come up that have absolutely nothing to do with my filing: I'm 75 years old and have NO CHILDREN in our home, haven't for years, and questions pop up that would be appropriate for younger folks, but NOT for our situation. I also find some areas that need a question answered that don't show up in the system's evaluation. My experience allows me to find the empty line, highlighted in pink, after I go to 'forms', without a lot of trouble.
Date published: 2022-04-16
Rated 4 out of 5 by from Always Use TurboTax The information requested allows me to complete an accurate return without having to know all the IRC and make numerous calculations.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is user friendly It was so easy to use! Very user friendly and simple process.
Date published: 2022-04-16
Rated 2 out of 5 by from Expensive I could’ve filed on freetaxusa and there wouldn’t have been a $200 fee to pay on top of the taxes that I already owed. Especially since my taxes were not complicated. I literally just copied and pasted and any questions that I had I ended up asking my financial advisor anyway. I could see if I had something complicated going on but I literally copied and pasted everything
Date published: 2022-04-16
Rated 5 out of 5 by from 2021 Turbo Tax Very easy to use and helpful suggestions. Would definitely recommend
Date published: 2022-04-16
Rated 1 out of 5 by from Difficult and time consuming TurboTax is challenging to use. If you want to change a single item, you have to review the entire submission. Error messages occur when there aren't any.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1670
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Piece of Cake! Been using TurboTax for years. Easy to use. Steps me through the filing process. Love it!
Date published: 2022-04-16
Rated 5 out of 5 by from I Love TBT I always file, easy, accurate, and its always a refund waiting for me
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is Awesome!! I have used Turbo Tax for many years now and it has always been a great tool for filing federal and multiple state returns! There are other products out there claiming to be cheaper and easier, I have tried filling them out as you can with Turbo Tax and the numbers never match and I have always gone back to my standard to file Turbo Tax!!
Date published: 2022-04-16
Rated 3 out of 5 by from Trouble but no help I like the ease of Turbo Tax and have been using it for years but this year I could not retrieve my PIN. Turbo Tax redirected me to an IRS website which was no help and there was no expert to ask. Disappointing.
Date published: 2022-04-16
Rated 4 out of 5 by from Easy to use, for the most part. I've been using TurboTax for many years. For the most part it's easy to use, but I've found some forms come up that have absolutely nothing to do with my filing: I'm 75 years old and have NO CHILDREN in our home, haven't for years, and questions pop up that would be appropriate for younger folks, but NOT for our situation. I also find some areas that need a question answered that don't show up in the system's evaluation. My experience allows me to find the empty line, highlighted in pink, after I go to 'forms', without a lot of trouble.
Date published: 2022-04-16
Rated 4 out of 5 by from Always Use TurboTax The information requested allows me to complete an accurate return without having to know all the IRC and make numerous calculations.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is user friendly It was so easy to use! Very user friendly and simple process.
Date published: 2022-04-16
Rated 2 out of 5 by from Expensive I could’ve filed on freetaxusa and there wouldn’t have been a $200 fee to pay on top of the taxes that I already owed. Especially since my taxes were not complicated. I literally just copied and pasted and any questions that I had I ended up asking my financial advisor anyway. I could see if I had something complicated going on but I literally copied and pasted everything
Date published: 2022-04-16
Rated 5 out of 5 by from 2021 Turbo Tax Very easy to use and helpful suggestions. Would definitely recommend
Date published: 2022-04-16
Rated 1 out of 5 by from Difficult and time consuming TurboTax is challenging to use. If you want to change a single item, you have to review the entire submission. Error messages occur when there aren't any.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1670