TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Great App This App is easy to use, it is a very convenient way to do taxes
Date published: 2021-05-17
Rated 3 out of 5 by from Unexpected expenses I thought all this would be free but they found a way to get $150 from me. $40 just for using my taxes as a payment method.
Date published: 2021-05-17
Rated 5 out of 5 by from Fantastic I have used Turbo Tax for years I have never been disappointed. I can’t imagine using anything else. Thanks Turbo Tax for all you do!
Date published: 2021-05-17
Rated 5 out of 5 by from Easy to Use I have been using this software for years now. It is user friendly.
Date published: 2021-05-17
Rated 4 out of 5 by from First Time, Best Time This was my first time using an online service like TurboTax to file. I usually dread filing taxes, but this service made it quick and relatively painless.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is the BEST!!!! I've been using the Turbo Tax online system for 8 years and I LOVE it... so easy to use and so helpful. I pay the extra for Tax Experts because they are knowledgeable and they get right to you when you need them -- no delay... I LOVE it!!!!!
Date published: 2021-05-17
Rated 5 out of 5 by from Very Helpful Easy to follow. I had to contact by phone one of your employees, she was very helpful
Date published: 2021-05-17
Rated 5 out of 5 by from Works well Explains and walks you through everything. Will use it every year now. Its especially helpful with logging all investment trades
Date published: 2021-05-17
Rated 1 out of 5 by from TURBO TAX IS AWFUL UNABLE TO FILE STATE RETURN BECAUSE FEDERAL RETURN WILL NOT GO THROUGH BECAUSE TURBO TAX SAYS AGI DOES NOT MATCH LAST YEARS RETURN. THE AGI HAS BEEN VERIFIED CORRECT BY IRS. UNABLE TO GET ANY PERSONAL HELP FROM TURBO TAX. SHOULD NOT HAVE TO PAY FOE STATE E FILE IF TURBO TAX WILL NOT SUBMIT. IT IS IMPOSSIBLE TO GET A REAL PERSON FROM TURBO TAX. I AM TOTALLY DISAPPOINTED IN THIS WHOLE EXPERIENCE!
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is awesome! Easy to do taxes. Second year doing it and results are great!
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 1667
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great App This App is easy to use, it is a very convenient way to do taxes
Date published: 2021-05-17
Rated 3 out of 5 by from Unexpected expenses I thought all this would be free but they found a way to get $150 from me. $40 just for using my taxes as a payment method.
Date published: 2021-05-17
Rated 5 out of 5 by from Fantastic I have used Turbo Tax for years I have never been disappointed. I can’t imagine using anything else. Thanks Turbo Tax for all you do!
Date published: 2021-05-17
Rated 5 out of 5 by from Easy to Use I have been using this software for years now. It is user friendly.
Date published: 2021-05-17
Rated 4 out of 5 by from First Time, Best Time This was my first time using an online service like TurboTax to file. I usually dread filing taxes, but this service made it quick and relatively painless.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is the BEST!!!! I've been using the Turbo Tax online system for 8 years and I LOVE it... so easy to use and so helpful. I pay the extra for Tax Experts because they are knowledgeable and they get right to you when you need them -- no delay... I LOVE it!!!!!
Date published: 2021-05-17
Rated 5 out of 5 by from Very Helpful Easy to follow. I had to contact by phone one of your employees, she was very helpful
Date published: 2021-05-17
Rated 5 out of 5 by from Works well Explains and walks you through everything. Will use it every year now. Its especially helpful with logging all investment trades
Date published: 2021-05-17
Rated 1 out of 5 by from TURBO TAX IS AWFUL UNABLE TO FILE STATE RETURN BECAUSE FEDERAL RETURN WILL NOT GO THROUGH BECAUSE TURBO TAX SAYS AGI DOES NOT MATCH LAST YEARS RETURN. THE AGI HAS BEEN VERIFIED CORRECT BY IRS. UNABLE TO GET ANY PERSONAL HELP FROM TURBO TAX. SHOULD NOT HAVE TO PAY FOE STATE E FILE IF TURBO TAX WILL NOT SUBMIT. IT IS IMPOSSIBLE TO GET A REAL PERSON FROM TURBO TAX. I AM TOTALLY DISAPPOINTED IN THIS WHOLE EXPERIENCE!
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is awesome! Easy to do taxes. Second year doing it and results are great!
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 1667